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“A very pleasant stay” 4 of 5 bubbles
Review of Critchley Hackle Hotel

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Critchley Hackle Hotel
Ranked #2 of 2 Hotels in Dullstroom
Certificate of Excellence
Watchet, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A very pleasant stay”
4 of 5 bubbles Reviewed 30 April 2013

The service and ambiance at the hotel is very good and the setting beautiful and restful. We stayed in one of the Royal Suites which are very spacious but rather sparsely furnished which is a pity. We would certainly return.

Room Tip: Rooms with a view of the lake are the best option.
See more room tips
  • Stayed April 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BRIAN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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193 reviews from our community

Traveller rating
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    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 25 April 2013 via mobile

My husband and I stayed at the Critchley hackle in Dullstroom on the last night of our two week stay in SA. We were looking for somewhere relaxing to break our journey from Hoedspruit to Johannesburg and Critchley Hackle fitted the bill perfectly. We arrived late afternoon and were greeted by two lovely members of staff (I am so sorry I cant remember your names) given a complimentary drink while our room was checked and we took a seat overlooking the beautiful lake.
Once we arrived at the room we were told our fireplace would be lit for us - it seemed a little extreme at first but whoa it gets VERY cold at night in April!! The room overlooked the lake, had a small lounge area with log fireplace, huge kingsize bed and a modern bathroom with massive bath.
After dinner we headed back to a slightly chilly room - we threw another log on the fire and jumped into bed to find a heated blanket - soooo cosy!
There could have been no better end to our holiday than to watch the moon and stars on the lake, in front of a log fire, under a heated blanket. A very special end to a wonderful trip, thank you.

Stayed April 2013, travelled as a couple
Helpful?
2 Thank debzter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benoni, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 April 2013

April 20th21st. The weather was cold, wet and very miserable. My husband and I travelled from Gauteng to Dullstroom to attend my niece's wedding at Critchley Hackle. On our arrival, we were met by a smiling Yolanda, who escorted us to our accommodation - despite having a million things to do! The wedding was superbly co-ordinated by Yolanda and her highly efficient team. Thank you all for making Lea and Jason's day a truly magnificent and memorable one. What a wonderful getaway for a tranquil and relaxing stay and ---- a fly-fisherman's paradise! Highly recommended.
Joan and Eric Gunning

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Joan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middelburg, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 15 April 2013

I stayed at Critchley Hackle for a conference. The conference facilities were good and it was a nice touch to serve hot chocolate as a beverage and not only the usual coffee and tea. The accommodation was nice and cosy....but the food was definitely not up to standard and not good at all!!! Some requests was ignored as we complained about the music, AC/DC, not suitable for a quiet dinner or such a beautiful setting...and they have been playing that same cd since we arrived and when we departed it was still playing, it was very annoying.

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LisaBranders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
74 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 26 February 2013

We stayed at Critchley Hackle as a rest-stop on our way to the Kruger National Park, from Johannesburg. This was convenient as it is just about midway.

We could not have chosen a better place. First, Dullstroom is one of those quaint, picturesque towns that everyone wants to be be part of in their holiday. The surroundings are breathtakingly beautiful and the town itself is built to provide holiday memories to visitors! Then, the hotel itself is also very pretty. it is built next to a lake, with mostly solid wood construction that gives a really nice feel. The staff is great, food is fabulous and rooms are big and comfortable. Breakfast is fantastic and very well done! The hotel has a very good selection of wines. There is free internet.

Our stay was very short but we wished that we had stayed longer- both Critchley Hackle and Dullstroom deserve it.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NG42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa Beach, Florida
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 27 January 2013

A stone cottage with fireplace and sitting area complete with extra blankets overlooking a trout pond with a bathroom made for candlelight baths for two - and covered patio to watch the Mist roll in... the true stuff of magic.
The location was absolutely perfect for our fly fishing excursion and the Duilstroom village is filled with great pubs and restaurants.
We ended up extending our stay...definitely a place you will want to linger longer.

Room Tip: Any of the cottages on the lake are phenomenal with their own fireplace and exquisite bathrooms.
See more room tips
  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LEILANE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 12 January 2013

We have stayed at this hotel numerous times before and enjoyed it but this time there was a noticable diference, the staff told us that they had changed owners and where now under a large group.

the service was not up to standard, we booked into our room but were told 3 hours latter that there was a problem so please re pack your bags and the staff will transfer them to a new room in the next 30 min's.
After waiting +- two hours we finally moved ourself.

We where also told that we would be dinning in our room that night and menus would be sent to us by 3:00 but by 5:00 nothing had happened and the phone was not working in the room so we had to go and look for a staff member to complain.

It was very difficult to get any service refreshments etc. as we could not find staff members.

The food served for dinner was adequate but certainly not good.

  • Stayed January 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Critchley Hackle Hotel

Property: Critchley Hackle Hotel
Address: 585 Teding van Berkhout Street Dullstroom 1110, Dullstroom 6000, South Africa
Region: South Africa > Mpumalanga > Dullstroom
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Dullstroom
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Critchley Hackle Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
In the Mpumalanga Highlands and just 2.5 hours drive from Johannesburg, Critchley Hackle is a Mecca for stressed execs and tourists. Critchley Hackle has 22 beautifully appointed rooms and suites accommodating a maximum of 59 guests sharing. The hotel and its surrounding area is a great destination to just chill and enjoy the tranquil setting. The red tinned roof and sandstone building is typically “Old Transvaal”.A beautiful small lake stocked with Rainbow Trout awaits guests at their front door. We have trout rods and flies for the use of keen fisherman. Please note we do not practice catch and release, so your catch of the day is weighed and sold to the proud fisherman. Our team will be happy to either cook and or package the fish to be taken home.Ideally suited for both business and leisure, we offer luxurious country accommodation and leisure activities. The red tinned roof and sandstone building looks onto a small lake stocked with Trout.Guests are able to enjoy a morning or afternoon of fly fishing, just outside their room. Any fish caught on the day will be for the fisherman’s account, we do not offer a catch and release policy. ... more   less 
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