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“Amazing Experience”

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Sanctuary Baines' Camp
Reviewed 14 April 2014

We spent two nights at Baines' Camp and loved every moment! It was the first stop for us in Botswana, and by far one of my favourites. The camp itself is small and has an intimate atmosphere. The rooms are spacious and have a rustic vibe to them. The highlight for us was being able to roll our bed out on to our private balcony to sleep under the stars! The surprise bubble bath on the balcony after a safari drive was also a high point. The pool is lovely and located between cabins, which creates a more private setting for it. It was a relaxing spot to spend some quiet time in the afternoons and take in the views.
The staff was absolutely wonderful. Friendly, welcoming and informative. I can't say enough positive things about them, they truly made the experience for us.
We also had the opportunity to do the living with elephants, which I cannot rave enough about. The information provided and the opportunity to interact with the three elephants was absolutely amazing. Once in a lifetime experience!

  • Stayed: April 2014, travelled as a couple
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1  Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryRetreats_2, Manager at Sanctuary Baines' Camp, responded to this reviewResponded 6 May 2014

Dear Guest,

We are very happy to hear that we are by far one of your favourites!

We loved reading your review and would like to thank you for all the lovely comments. We shared this with the Baines' team, they loved your feedback.

We cannot agree more interacting with Jabu, Thembi and Morula is definitely an amazing experience.

Thank you once again and we do hope to have the opportunity of welcoming you back one day soon....

Until then it would be great if you could keep up to date with the latest news from Baines' Camp by liking us on Facebook . Just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

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71 - 77 of 131 reviews

Reviewed 26 February 2014

Baine's Camp is a one of a kind lodge which exceeded all of our expectations. We spent 2 nights here and loved every minute of it. The food was excellent, the staff was wonderful, our guide was terrific, our experiences were exceptional, the beauty of the surroundings is amazing, and our tree house was a romantic delight with its four poster bed with mosquito netting that can be pushed outside under the stars and its bathtubs which are out under the stars. Notice all my superlatives--I know in all my travels I will never experience what we found here. While Baine's Camp maybe more rustic than other Sanctuary Lodges and not have the wide range of animals which Chief's Camp offers, to me it excels in the personal attention we received, the quality of the staff, the magic and beauty of the setting, the small size of the lodge, and the special features it offered. For example, when we arrived every member of the staff was outside the lodge, singing and dancing to greet us in a welcome which was so genuine and joy-filled it really touched our hearts. Our final evening they also sang, pre-dinner, and then again at our final departure. During our time there we felt we had been welcomed into a wonderful community. Another part of the superlatives goes to the baths that they prepared for us in metal tubs on the decks of our chalets, out under the stars. This experience was pure magic and an over-the-top treat for anyone who is the least bit romantic. We also enjoyed the sunset ride via outriggers through the "hippo canals" in the high grass of the delta. The silent movement of the boats, the birds overhead, the lotus flowers amongst the reeds were all part of a different flavor of African beauty and is part of what makes Baine's Camp so special. Our greatest delight and the reason we chose Baine's Camp was the half day interaction with the elephants. The opportunity to spend hours playing with three full grown elephants is definitely a once-in-a-lifetime gift. We loved being able to meet, touch, and communicate with these majestic animals which we spent so much time on safari admiring from the truck.

And where else can you be met at the plane by a family of wart hogs?! I also have to mention that the initial ride into the camp is like a Disneyland jungle cruise, except it is the real thing! Those ears popping out of the water actually belong to a hippo! The Baine's Camp trucks are specially outfitted so they can go through water about 3 feet high which comes in above the floor boards! We quickly understood why our luggage was piled high up in the back and why our wonderful guide, Ice, told us to keep our feet up! The road is sometimes dry and sometimes part of the delta waters, so it was always a surprise and delight to see what is next.

We loved our stay at Baine's Camp and are very grateful to Ice, Kevin, Florence, our housekeeper, the cook (who made gluten-free treats) and all the staff who took such wonderful care of us! Thank you!

Room Tip: All rooms are good and their are only 5 of them. Number 5 is the most private as it is on the end of...
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  • Stayed: January 2014, travelled as a couple
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1  Thank happytwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryRetreats_2, Manager at Sanctuary Baines' Camp, responded to this reviewResponded 5 June 2014

Dear Guest,

Thank you so much for this amazing review!

We are thrilled that you enjoyed your time with us at Sanctuary Baines' Camp!

We shared your positive feedback with the rest of the team and they were very happy that you appreciated their efforts, especially Ice, Kevin and Florence . You were a pleasure to host and the team hopes they’ll have the chance to welcome you back again one day.

We would love for you to keep up with the latest news from Sanctuary Retreats and Baines' by liking us on Facebook, just search “Sanctuary Retreats”. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

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Reviewed 28 November 2013

While Baines isn't as luxe as some of the other Sanctuary lodges we experienced, they ensure a special time with attention to personalized details. The food was superb (thank you Tomi!) and the star bath on the balcony was marvelous. We had excellent game viewing with awesome guides (Solly & Kebe) -- leopards, wild dogs, elephants, lions. And the hippo feeding under the balcony where we slept under the stars was most memorable!

Stayed: November 2013, travelled as a couple
Thank KCF6326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryRetreats_2, Manager at Sanctuary Baines' Camp, responded to this reviewResponded 5 December 2013

Dear Guests,

Another great review from you, it’s very much appreciated!

We are delighted that you had another memorable experience at yet another one of our properties. We cannot agree more; the star bath and sleeping under the stars its definitely a must and truly a marvelous experience. We shared your feedback with Tomi, Solly, Kebby and the rest of the team - they were very appreciative of your comments and do hope to have the chance of welcoming you back one day.

Best wishes
Sanctuary Retreats

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Reviewed 25 October 2013

An intimate, rustic experience and a wonderful introduction to Botswana for a 3 night stay. The property is remote, the staff are welcoming, efficient and warm, accommodation comfortable and clean and the food served throughout the stay was of high quality. The pool while small held a perfect vantage point for gorgeous sunsets and afternoon relax. There are some incredible well thought out touches to enhance the guest experience and while the game we felt was overall limited in volume we had a great experience at sunset watching lions and a male and female leopard up close. The absolute highlight of our stay was the half day elephant interaction with Living with Elephants Foundation, sharing this opportunity with only one other couple was incredible, it was a once in a lifetime moment that you must not miss. This is an unique experience even by Africa standards - add it to your bucket list if you haven't already and go now!

  • Stayed: October 2013, travelled as a couple
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2  Thank ExpatJetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryRetreats_2, Manager at Sanctuary Baines' Camp, responded to this reviewResponded 4 November 2013

Dear Guest,

Thank you for sharing your experience of Sanctuary Baines’ camp on Tripadvisor.

We are delighted that Baines’ Camp was the perfect introduction to Botswana for you and thank you for the detailed feedback. Sorry to hear that you found the game viewing limited in volume as sightings have been excellent over the past few months. As we operate in a pristine wilderness area, the wild life is free to roam, it is never a guarantee on exactly what you will see.

The Elephant Interaction as you mention, is a highlight of the trip. Anybody that gets the chance to meet Jabulani, Thembi and Morula will remember it for a lifetime – an amazing experience!

Thank you once again and we do hope to have the chance of welcoming you back one day soon.

You can keep up to date with all the latest news and activities from Sanctuary Baines’ Camp by liking our Facebook page, just search for ‘Sanctuary Retreats’

Best wishes
Sanctuary Retreats

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Reviewed 24 October 2013

Stayed here for 4 nights having flown in from Kasane airport, about a 1 hour and 20 minute flight with Mack Air, including one 5 minute stop at Sanctuary Chief's Camp airstrip. Baines' Camp is located within a private concession adjacent to Moremi Game Reserve, therefore game drives are able to go "off-road". The actual camp is a good 50 minute drive away from the airstrip - you pass Stanley's Camp along the way.

I will comment first upon the accommodation, meals, staff and then the game drives. My ratings are as follows:

. Accommodation - 4/5
. Meals - 5/5
. Staff - 5/5
. Game drives and cruises - 4/5

1. Accommodation
This camp has only 5 very private thatched huts that radiate out from one side of a central lounge/dining/reception area and are connected to this central area and the other rooms by an elevated wooden plank and rope walkway. Both the individual huts and the central area appear to be about 2/3 metres above the ground. There is a swimming pool that is also accessed via a separate walkway. There is no spa.

We were advised that the individual thatched huts were uniquely built using aluminium cans placed within chicken wire which was then covered with elephant dung, soil and other material together with commercially cut timber. There are timber floors in each of the individual huts and the central area.

Of the 4 safari camps/lodges that we stayed in during our time in South Africa/Botswana this was the least luxurious. In fact I wouldn't call the individual huts luxurious at all, more fairly basic and rustic, simply furnished but very comfortable, very clean and the "extras" (sleeping and bathing under the stars) certainly lifted this rating. The main piece of furniture in the fairly large bedroom was the king sized 4 poster bed with mosquito netting that was also on wheels (so that it could be wheeled out onto the balcony if you wished to sleep under the stars). There was also a large wardrobe (with plenty of hanging and drawer space and a safe), a sideboard with a mini-bar (free beverages although didn't include boutique wines), a lounge chair with foot rest, a coffee table, a padded seat attached to the wall in one corner and a Thomas Baines painting on an easel. Ceiling fans provided the cooling system. There was a table and chairs on the large uncovered wooden deck that ran off the bedroom. We were in unit 5, right at the end of the walkway, and did not have a view of the water, rather of the bush and although there was a large tree next to the deck (often occupied by baboons during the day) it was fully open to the afternoon sun, such that it became quite warm sitting outside.

The bathroom was down a wide but short corridor with the hand basin visible from the bedroom. On one side was a large shower that had good water pressure but we did run out of hot water one morning (quickly fixed). The toilet was located on the other side to the shower behind a little wall. Laundry was a same day free service.

As details are contained on the Camp's website I don't believe that I am betraying any secrets in advising that on one evening we came back from a game drive to find two separate bathtubs on our balcony, with their own water supply, filled with bubble bath and surrounded by candles. Just fantastic sitting outside in a bubble bath with a glass of champagne looking at the stars.

We also slept outside on the deck on 2 evenings just looking up at the stars and, at times, nervously listening to the noises emanating from the bush. Our very kind house maid, Merapelo, had put a couple of very welcome hot water bottles in the bed and provided extra blankets.

The central reception/dining/lounge area was located, in part above the water, and was built in effectively a full circle around an open area to the sky that contained an old termite mound and a couple of trees. There was both a covered and uncovered lounge area as well as a covered and uncovered dining area although part of this total area was open at the sides. There were a number of comfortable lounge and deck chairs. WIFI (free) worked reasonably well in this area (not however in our room). On the open part of the deck there was also an open fireplace where we enjoyed pre-dinner drinks and snacks. They also had a couple of wood burning heaters on wheels that they moved closer to the dining table during our evening meals.

2. Meals
All of the meals were very good and the chef also supplied some gluten/wheat free options. Breakfast consisted of a small but more than adequate cold selection, some cereals, meats, cheese, fruit, juice, bread/cakes plus a hot option ordered separately which included eggs (scrambled, boiled, poached), bacon, tomato etc. plus tea and coffee.
Lunch. There were generally a couple of choices of hot dishes with several large bowls of separate salads that you served yourself. Some of the choices included chicken curry, pasta with eggplant (separate dish of gluten free pasta provided), bobotie, shepherds pie with vegetables, quiche, tempura fish plus others which I have forgotten.
Dinner - generally dined around 8-00pm and consisted of 3 courses with a soup, main meal and dessert. The mains include Eland, Beef, Chicken and on another night we had a barbecue. Desserts included Crème brulee and pavlova.
Good selection of wines which were included in the overall price.
High Tea - good selection of home baked cakes and slices.

3. Staff - All very good. We were met at the airport by Chippy (who was to be our guide during our stay) and Kaiser ( a tracker from the local community). Both of these gentlemen had an excellent knowledge of the local wildlife. Upon arrival at the Camp we were greeted by John (relieving Manager), Florence and a choir consisting of the other staff members - excellent welcome. Some cold refreshing towels (which we received after each game drive/cruise) and a drink before Florence booked us in whilst we sat in the lounge area and explained the routine. John was very interesting to talk to and generally around but we thought that the Camp pretty much ran itself under the watchful eye of Florence. Enjoyed exchanging messages with Merapelo, our house maid. Charity and DK excellent with the meals. There was a range of local craft available for purchase that had been made by various staff members.
You were escorted by a staff member to and from your rooms after dark.

4. Game drives - there are a number of issues that I consider here including:
. private concession or National Park;
. timing of game drives;
. type of game drives;
. range of game.
Fortunately we saw a good range of game but only one lion during the whole 4 days and no leopards or cheetahs (not sure if the latter are seen in this area).

Baines is in a private concession so the game drives could go "off road" to follow tracks and you generally encountered game of some sort within a 5 minute drive from camp. Vehicles did not have any cover over them. Also, there were only 2 vehicles from Baines' Camp and some from Stanley's Camp permitted in this concession area so you generally did not see the other vehicles except perhaps for "cat" sightings. The boat safaris generally went up the river channels into the Moremi Game Reserve but had to leave this Reserve by 6-00pm.

Timing of the drives. The schedule was that you received a wake-up knock on your door in the morning at 6-00am, had breakfast from 6-30am and at 7-00am went on the game drive (provided your fellow guests didn't dawdle). We were lucky to be away by 7-15am most mornings. We returned any time between 11-30am and 12-30pm. The issue with this timing is that once you left Camp it was still a 50 minute drive to the airstrip - where most of the "cats" tended to be located, if you were lucky enough to find them. Whilst clearly we saw various game during that 50 minute drive we were all very anxious to see some lions and/or leopards. My preference would have been to leave earlier to give us a better chance of seeing some more lions and leopards - recognising of course, that you are in the bush, not a zoo, and that it is always pot luck as to what you get to see.
High tea in the afternoon before you were generally on your game drives/cruises by 3-30pm. The boat cruise was generally back before 6-30pm (when it was starting to get dark) but the game drives got back a little bit later.

. Type of game drives. My preference was the open topped 4x4 vehicles. Amazing and also exciting to see how these vehicles continued to plough through water filled tracks that were over 200 metres long and so deep that we had to lift our feet up as the water flooded across the floor. On one evening coming back to Camp the headlights disappeared below the water. In the mornings we were given warm ponchos, blankets and hot water bottles. We stopped during the game drives for tea/coffee in the mornings and sundowner drinks in the afternoon.
The boat cruises were interesting, darting through narrow channels with high reeds and foliage blocking any view until we reached sections of the main river and the lagoon inside Moremi National Park before turning around. We saw a lot of interesting birdlife but, on the two boat trips we did, no hippos - which we were advised are often in that area. The boat cruises left from the Camp's main reception area. We also had sundowner drinks on the boat in the afternoon.
Mokoro cruise. The Mokoros (aluminium canoes - government no longer allows teak trees to be cut down for this use) are located about a 20 minute drive away from Camp. We went for about an hours ride on the afternoon of our arrival. Very pleasant but channels are through very thick reeds which is about all you see. We had sundowners on the bank upon our return.
Foot safaris - these were not on offer during our visit as we were advised that the rifle was away being serviced/fixed.

Range of game - we saw hundreds of buffalo, also hundreds of impala, baboons and warthogs, plenty of giraffes and elephants, some reedbuck, zebra, kudu, tsessebe, red lechwee and hyenas, a caracal, a serval and a genet and some magnificent birdlife. We were advised that there are no rhinos in this part of the concession. Also, despite the great efforts of Chippy and Kaiser and the fact that we saw numerous lion and leopard tracks that they assiduously followed, we only saw one lion (the same one on each of 3 days) and no leopards. Clearly our luck was out.

Other guests that we chatted to during our stay who had been to Chief's Camp advised that the range of game viewing there was far better and I think that I would opt to stay somewhere in the Moremi Game Reserve if we visited again.

  • Stayed: June 2013, travelled as a couple
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3  Thank westy54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryRetreats_2, Manager at Sanctuary Baines' Camp, responded to this reviewResponded 6 November 2013

Dear Guest,

What a thorough review thank you for sharing it on Tripadvisor, it is much appreciated.

We are very happy that overall you had an enjoyable stay with us and thank you for your kind comments especially about our staff. They work very hard to ensure that every guests experience is a positive one and it is always nice to hear from guests that they have reached their goal.

We apologise that your gaming experience did not meet your expectations and thank you for your constructive feedback regarding the game viewing.

Thank you once again and we would love for you to keep up to date with the latest news from Sanctuary Retreats and Baines’ Camp by liking us on Facebook, just search for Sanctuary Retreats

Best wishes
Sanctuary Retreats

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Reviewed 16 October 2013

We spent our first 3 of our 7 nights in the delta at Baines camp. It was a wonderful experience and hard to beat. I can not compliment The staff and the GM, Kevin highly enough on everything they did to make our stay special. The rooms are spacious and beautifully appointed and sleeping outdoors was a stunning experience. The pool area was cute and comfortable and we were never forgotten there. Always someone checking if we were ok for drinks etc. Our guide, Ice was great and our game rides were fun and always different. The morning spent walking with the elephants was well worth it and very interesting.
The service was top class from beginning to end and the secret surprises very special. We'll done Baines!

  • Stayed: September 2013, travelled as a couple
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Thank BermA2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Manager at Sanctuary Baines' Camp, responded to this reviewResponded 17 July 2014

Dear Guest,

We are very pleased to hear that you had such a wonderful experience with us at Baines' Camp and thank you for sharing it on Tripadvisor.

Kevin and the rest of the team loved hosting you and were very appreciative of your comments, they are eager to welcome you back one day soon.

Until then you can keep up to date with the latest news from Sanctuary Retreat and Baines’ Camp by liking us on Facebook, just search ‘Sanctuary Retreats’.

We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

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Reviewed 3 October 2013

We stayed at Baines camp for 3 nights. The whole experience was fabulous. The staff were very friendly, the meals beautiful, animal spotting amazing, Ice our driver was extremely knowledgeable and there were many "surprises" we cannot tell you about in case you are lucky enough to visit the camp. We would not want to spoil it for you. We felt very special and thoroughly spoilt.
If you are planning to visit Africa do yourself a favour and treat yourself to some time at Baines camp you will not be disappointed
Cheers
Elaine and Alan

  • Stayed: September 2013
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1  Thank Aemedlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Manager at Sanctuary Baines' Camp, responded to this reviewResponded 17 July 2014

Dear Elaine and Alan,

Thank you for sharing your experience on Tripadvisor.

We are thrilled that you thoroughly enjoyed your time with us at Baines' Camp and thank you for keeping the surprises a secret..

We loved hosting you and do hope you return one day soon.

until then you can keep up to date with the latest news from Sanctuary Retreat and Baines’ Camp by liking us on Facebook, just search ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

Report response as inappropriate
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Additional Information about Sanctuary Baines' Camp

Address: Boro River, Botswana, Botswana
Region: Botswana > North-West District > Okavango Delta
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #25 of 71 Speciality Lodging in Okavango Delta
Price Range: £899 - £2,205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Baines' Camp 5*
Number of rooms: 5
Official Description (provided by the hotel):
Sanctuary Baines’ Camp is our smallest and most intimate camp, built on raised platforms high above the Boro River in a huge private concession bordering the Moremi Game Reserve. An eco-friendly property built using only commercially grown wood, with over 150,000 recycled aluminium cans incorporated within the walls to provide insulation. The camp is raised above the permanent water of the Boro River while wooden walkways connect the main areas and luxury rooms. The swimming pool and the wide wooden deck that surrounds the main dining and sitting room is the ideal place to relax while observing the varied wildlife present here. See prowling lions looking for prey at the edge of the lagoon that the camp overlooks, or watch one of the many elephants who live in the area. The five suites at Sanctuary Baines’ are opulent and luxurious, with ensuite facilities and four-poster beds. Traditional safari ceiling fans create a cooling breeze at even the hottest times of the year. Should you wish, your bed can be wheeled out onto the private wooden deck for a night under the stars, overlooking the shimmering waters of the Boro River where hippo can often be spotted. Or take an indulgent soak under the stars on your own private viewing deck in our opulent star bath. At Baines’ Camp, the sky’s the limit. ... more   less 
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Also Known As:
Sanctuary Baines` Camp Hotel Okavango Delta
Sanctuary Baines' Camp Botswana/Okavango Delta

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