We have stayed and eaten at Hartwell House many times over many years. Today we went with friends for Afternoon Tea. Sadly, the portions were tiny albeit elegant and well presented. I asked for a few more sandwichs (very small segments) and was told yes but we'd be charged. As the price was already £25 per person, this was to me mean-spirited and a poor example of customer service. With such a beautiful setting where we've been so well received so often, it's a pity that all 4 of us were agreed the experience was rather spoilt by too little for too much and grudging staff.