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“Sorry but really not worth it.”
Review of Hartwell House

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Hartwell House
Ranked #1 of 1 Hotels in Hartwell
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Sorry but really not worth it.”
Reviewed 4 May 2014

High price for trading on name, area and grounds. Food not anything to rave about and the rooms are tired and need updating or a facelift. Staff were attentive and professional. If the hotel wants to operate a 5 star it needs to upskill it's management and hotel facilities.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eddieja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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656 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
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Marsworth
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 May 2014

It's still expensive; it's still gorgeous. Dinner is a treat. The bedrooms are quiet, large, and completely relaxing. Beds wonderfully comfortable. Staff are attentive and helpful. The only thing they can't do is shut the many doors in the downstairs rooms, so there is nowhere warm to enjoy aperitifs or the lovely coffee after dinner. Take a jumper!

Room Tip: Rooms on 2nd floor with slopey ceilings and window seats are lovely with wonderful views of the park...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LogieBaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europe
Level Contributor
218 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 30 April 2014 via mobile

We came for sunday lunch and were greeted and seated in a well appointed and classically furnished lounge where we had a drink and placed our order. We then were seated in the main restaurant with magnificent views. Friendly and numerous staff served us swiftly and attentively. Food was good but not exceptional however the silver service and ambiance more than made up for this. Not a gourmet experience but not expensive and a lovely experience. Had a quick look at the bedrooms and they were in keeping with a grand house, spacious, well kept and inviting. Grounds were very peaceful with a croquet lawn and nearby paths.

Stayed April 2014, travelled with family
Helpful?
Thank CecilGgibley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thame, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2014

My husband treated me to a lovely meal at Hartwell House yesterday evening and it was absolutely delicious. The service was excellent and the whole evening could not be faulted in any way. It was the right temperature to sit and enjoy the dinner and the staff were so nice and polite. Well Done Hartwell House!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank joy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2014

We stayed at the Hartwell as a treat for a family wedding. The wedding was at lunchtime so we rang ahead to check we could change and book in before returning late at night. Staff were helpful and offered to take our bags up to our room, which understandably was not ready on our arrival. However, when we returned at 11.30pm after a long day our bags were still in reception which was really annoying. We were also told we were not booked in and we had to pay an astounding £180 upfront pre-authorisation to cover extras. My partner and I were only staying til the following morning. Although the hotel is expensive the two of us would have had to have serious midnight munchies to rack up such a large bill.

The room was in the servants quarters in the eaves of the house, quiet and okay, but not worth the price. It would have been nice to have tea and coffee making facilities and a duvet instead of blankets. Felt like staying in the rarely used spare room of a great aunt.

Breakfast was very nice but when we returned from our room at 10.30, the chambermaids were stripping the bed. We had to leave by 11.30 so why couldn't they wait? Even the man on reception agreed.

We were only in the hotel for less then 12 hours and it felt disorganised and not a place you could relax in. A shame. The public rooms and grounds are spectacular and the spa was pretty good. If they sort out the smaller rooms and service it could be great.

As it is we would not recommend it.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suffolktraveller44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 April 2014

We have just returned after a family birthday party for 40 guests. The staff were all most helpful throughout the planning process, and the attention on the day was highly professional and at the same time warm and friendly - nothing was too much trouble. The food was also excellent. All our guests, from 6 to 80 years of age, had a lovely time. Our most immediate family stayed for 2 nights and enjoyed spacious rooms, combining all mod cons with period charm befitting the style of house. We made use of the spa and spa cafe for good light meals, again very friendly service. The house itself is beautiful, and in a delightful setting combining formal gardens and casual meadows and trees. We left with a very warm feeling and would recommend Hartwelll House to our friends.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 20 April 2014 via mobile

After 17 years, we decided to abandon our teenage children alone with trepidation and escape to Hartwell House for one night.
We can only sing the praises of the hotel staff (except I can't sing), the chefs in the kitchen, who produced a truly wonderful dinner, without too much pomp or ceremony. The grounds were peaceful and well kept, our bedroom spacious and even the critters (squirrels?) living in the attic were not bothersome.We returned home rejuvenated to find both teenagers oblivious of our absence. Thank you to all at Hartwell house.

Stayed April 2014, travelled as a couple
Helpful?
Thank RK1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hartwell House

Property: Hartwell House
Address: Oxford Road, Hartwell HP17 8NR, England
Region: United Kingdom > England > Buckinghamshire > Aylesbury Vale > Hartwell
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hartwell
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hartwell House 4*
Number of rooms: 46
Official Description (provided by the hotel):
Hartwell House is a beautifully restored 17th century Grade 1 listed stately home. The magnificent rooms are superbly furnished with antiques and hung with fine paintings. Many of the exquisitely designed bedrooms and suites are in the house and some in Hartwell Court, the converted coach houses or the Old Rectory. Royal rooms have high ceilings, fine fabrics and dreamy views over the extensive landscape, it is a truly idyllic setting.There are thirty bedrooms and suites on three floors in the main house each aimed at ensuring your comfort and enjoyment during your stay. In addition there are ten suites and six bedrooms in Hartwell Court, the adjacent 18th century indoor riding school. The Old Rectory Hartwell has a superbly appointed master four poster suite with a sitting room and three other bedrooms with bathrooms. ... more   less 
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Also Known As:
Hartwell House Hotel Aylesbury
Hartwell Hotel Aylesbury

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