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“Super Service, but room needed maintenance.”

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Super 8 Batavia E of Darien Lake Theme Park
Ranked #8 of 12 Hotels in Batavia
Reviewed 22 April 2014

This Super 8 has a very friendly staff from check-in to check-out. This made up for many maintenance problems the room we stayed in had.

Problems-
-Light Switch by bed was very loose. The switch was not attached well to its electrical box. This could pose a hazard to a child who didn't know better.
-Towel rack by the sink came off the wall. One night one of my family members was putting their towel back up when the rack just fell right off the wall.
-Towel Rack in the bathroom was loose.
-The shower curtain was loose. Probably fall off if someone pulled on the curtain hard enough.
-Shower valve spun 360 and was hard so select the right temp.

Good;
-The staff was incredibly friendly. We had no remote for our tv and the front desk attendant went through the whole hotel to look for one that would work for our tv.
-It is right off the thruway(i90)

  • Stayed: April 2014, travelled with family
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Thank Michiganshipwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (252)
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145 - 151 of 252 reviews

Reviewed 5 April 2014

wow what a great time we had! Wonderful stay! The staff was very friendly and quite knowledgeable of the area. They told us of all the interesting places to go. The owners even took time out of their very busy day to personally visit with us.

  • Stayed: April 2014, travelled on business
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Thank Debi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

Super nice staff. Bhavna was very kind and helpful. The rooms are very clean and beds very comfortable. I would highly recommend this hotel to anyone traveling through Batavia, NY. I will certainly stay here the next time I am on my way to visit my son's family.

  • Stayed: March 2014, travelled with family
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1  Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

Very good quality-price. Very nice staff and the room was very clean and the bed very comfortable!!!

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Super 8
1  Thank Vickie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Super 8
1  Thank Candace A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 March 2014

My family and I stayed at the Super 8 in Batavia, over the winter, on our way shopping at Waterloo Premium outlets. Coming all the way from Toronto, we eventually became weary of night driving and decided to rest our pretty little heads. We decided to check into the Super 8, the prices were similar to neighbouring hotels, but we were blown away by the staff member (Stacey) that greeted us at 2:30am. Stacey's energy and warmth was so inviting, we needed that, especially at such an ungodly hour. Overall we enjoyed our stay and left very impressed with the service we received.

  • Stayed: January 2014, travelled with family
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Thank IanBreezy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

Wanted to say how much and how greatful the staff and the treatment was while staying at the hotel!!! The trip was planned but the hotel wasn't and when we came across this hotel and seen how generous the reception was....decided to try it. The stay to me was #1!!!

Room Tip: For couples.....check this hotel out with the Jacquizzi!!!
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  • Stayed: February 2014, travelled as a couple
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Thank Pam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Super 8 Batavia E of Darien Lake Theme Park, responded to this reviewResponded 11 March 2014

We at the super 8 Batavia NY thanks you for your great review ,we are glad you stayed with us and had a great night at your hotel we hope to see you again next time your in the batavia area

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Batavia E of Darien Lake Theme Park

Address: 200A Oak St, I-90 Exit 48 NY Thruway, Batavia, NY 14020-1032
Phone Number:
Region: United States > New York > Batavia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Batavia
Price Range: £41 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Batavia E of Darien Lake Theme Park 2*
Number of rooms: 54
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Also Known As:
Super 8 Batavia Hotel Batavia
Super Eight Batavia
Batavia Super 8
Batavia Super Eight

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