The bar and restaurant on the patio are great. When they are open. That is the best we can say about the Roundhouse. Upon arrival our room was not ready. The front desk attendant, only having worked here for two weeks, gave us Round-about directions to DIA, the reason for our visit to Beacon. Upon our return, there was no bellman to help with our luggage which was in our car, parked in a lot a block away from the hotel. There is no loading or unloading space at the entrance which has no sign or indication that it is the entrance. Our room with a wonderful view of the waterfall, a plus had but one chair at a small desk. There were two of us.To enjoy the view for which we paid extra, we had to stand and look out a window.
The bathroom had a shower in which you had to be an acrobat to turn on the water and not get doused with cold water. The bathroom had but one round hook for a towel. There were two of us!
In the morning, breakfast was served in a lounge. Cereal, muffins, bagels. Some cut up fruit. Knives. Spoons. No forks.
We asked for directions to Mt. Beacon. The front desk again gave us roundabout directions. Upon our return from climbing and a kayak ride on the Hudson, we looked forward to a repast on the lovely patio. It was closed.
The Roundhouse has a lot of potential. If the staff were to read the reviews and make the corrections recommended; e.g. Kleenex in the bathroom, storage under the wash basin, adequate towel hanging devices, a trained staff, a bellman, and, eating and drinking facilities open for guests.
After leaving, we could use a drink.
- Official Description (provided by the hotel):
- The Roundhouse is a unique, historic property overlooking a beautiful waterfall, rushing creek and bustling street corner in charming Beacon, NY. Our singular name represents several masterfully restored buildings that offer a full-service experience, including a boutique hotel, award-winning American restaurant and popular event space for up to 200 guests. Our 41 beautifully appointed guest rooms are located in two distinct buildings on the property. From spectacular suites in the Roundhouse building, to light and airy guest rooms in the Mill building, we have just the room for your visit. ... more less
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