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“A Sharper Image hotel”

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DoubleTree by Hilton Binghamton
Ranked #2 of 13 Hotels in Binghamton
Certificate of Excellence
Reviewed 27 October 2013

My wife and I just stayed here for 2 nights. Turns out it's a Sharper Image hotel. "Sharper Image" products are those that look great, but don't actually do the main thing they're supposed to do. Like the shower radio we bought from Sharper Image once, which looked really cool, but couldn't receive any radio stations.

What can't the DoubleTree at Binghamton do?
1) Provide hot water for a shower; one morning, it was tepid, the next, cold.
2) Provide toilet paper. The maid left us about 1/10th of a roll, and it took almost an hour, and two trips by me down to the main desk, to get another roll.
3) Keep the maid from knocking on your door very early in the morning.

The river view is nice, and the room was roomy, but at its most basic, what I want from a hotel is a place to sleep (oops), a hot shower (oops), and a functioning bathroom (oops).

  • Stayed: October 2013, travelled with family
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Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattyw322, Director of Sales at DoubleTree by Hilton Binghamton, responded to this reviewResponded 1 November 2013

Jim, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered with comfort and housekeeping. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.

Thank you,

Patty Weist
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,252)
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1,010 - 1,016 of 1,252 reviews

Reviewed 26 October 2013

My sister and I came to attend a large convention. The hotel was FULL however the staff remained friendly through it all! Rooms were clean, super comfy beds, and the location - just lovely! We could look out at the hills (ripe with Fall Colors) and just enjoy or take a leisurely walk through downtown for some incredibly reasonable and tasty meals! Parking was very convenient also!

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank cardreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013

Top Hotel of all those in which we stayed in our 48 years of travel (North America, South America and Europe). the quality of this hotel is beyond reproach and the staff are very competent, friendly and knowledgeable.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Norman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

This property is very comfortable, has an excellent staff, and is right on the river. It is pet friendly and close to some great off property dining. Could use a bellman and a little work on in room dining but only minor issues and all were resolved quickly.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Ronald J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

I stay in Double Tree hotels from time to time. They all are nice, but this was a cut above. The bar/lounge was very welcoming. The restaurant we good. My server, Anika was very nice. It was a pleasure to have her take care of me. They upgraded me to a suite. It was awesome. Living room, dining room, bed room and two bathrooms. Ask for room 424.

Room Tip: Room 424 was awesome.
  • Stayed: October 2013, travelled on business
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Thank OldBull2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

Very Large rooms with new beds and furniture and nice views of the hills and river from higher floors make this a very good value and a very nice place to stay. The hotel amenities are nice, the front desk staff is friendly and helpful. However, only go to the restaurant in the hotel if you have plenty of time and patience. Service is exceedingly slow - almost negligent. The food is acceptable; nothing more. Parking is in open lots adjacent to and across the street from the hotel. It is free, but in the winter there is no shelter from the weather, so be aware.

  • Stayed: October 2013, travelled as a couple
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Thank SAREsq7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Very nice hotel. Our son's wedding reception was held here. Food was good although it was a bit slow to be served. Very clean and attractive. Beautiful rooms! Cookie on arrival, nice touch! Breakfast was ok.

  • Stayed: September 2013, travelled with family
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Thank Lou603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Binghamton

Address: 225 Water St, Binghamton, NY 13901-2704 (Formerly Binghamton Riverwalk Hotel and Conference Center)
Phone Number:
Region: United States > New York > Binghamton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Binghamton
Price Range: £87 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Binghamton 3*
Number of rooms: 207
Official Description (provided by the hotel):
Welcome to the newly renovated DoubleTree by Hilton Binghamton, where the little things mean everything! We offer the finest accommodations in the Binghamton area. Guests enjoy free use of the Riverwalk Athletic Club located onsite and fine dining at our restaurant, the River Bistro. We also have exceptional facilities for gala occasions and corporate meetings. We can host events from 2 to 1,000 people and have a variety of meeting spaces to fit the needs of any event! ... more   less 
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Also Known As:
Binghamton Riverwalk Hotel Binghamton

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