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DoubleTree by Hilton Binghamton
Ranked #2 of 13 Hotels in Binghamton
Certificate of Excellence
Reviewed 30 August 2014

We transferred to this hotel as there was a shuttle from it to a wedding we were attending and were also using Hilton points. Most of the wedding party stayed at the hotel at a pre-arranged rate and the Front Desk cheerfully handed out the welcome bags left for us by the bride. We also enjoyed the chocolate chip cookies given by Doubletree.The staff were helpful and friendly. Our whole family stayed in one room so we had a cot for our daughter but all slept well and comfortably. With the wedding festivities at the bride's family home, we didn't get to spend that much time at the hotel except for sleep. The next morning, before leaving, the staff took our pictures with family who had come from abroad. We had quite a jolly gathering at that spacious lobby.

  • Stayed: June 2014, travelled with family
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Thank Deer-Reverie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this reviewResponded 2 September 2014

Dear Deer-Reverie,

Thank you for the great review and congratulations to the Bride and Groom! We are so glad that you enjoyed your stay! Thank you for the kind words on our helpful and cheerful staff. We are so glad that they were able to properly accommodate you and help you take pictures with your family! We are also glad that you enjoyed the warm cookie at check in! We are looking forward to you staying with us again soon!

Thank you,

Patty Weist
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,280)
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793 - 799 of 1,280 reviews

Reviewed 28 August 2014

my parnter and i stayed at doubletree on a recent weekend trip to binghamton. the location was very convenient to campus and everywhere really. there was ample parking in lot across the street. service was very friendly and attentive. the room was spacious and clean and decor was very modern and tasteful. bath was large, clean and bright.

we were there with a group and had a group buffet dinner one night before going to the theater. the food was very good, in the evenings we hung out in the lounge which was a comfy place to sit, chat, and have a drink.

bonus: pet friendly

highly recommended if you are visiting the binghamton area.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
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1  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa C, Sales Administrator at DoubleTree by Hilton Binghamton, responded to this reviewResponded 29 August 2014

Dear Mark H,

Thank you for the great review! We are so glad that you and your partner enjoyed your stay! Thank you for the kind words on our staff. We are so glad that we were able to properly accommodate you. We also appreciate the feedback on our updated décor and renovations. Thank you also for the great review on the Bistro and Lounge. We have a new Chef who has been very impressive on his techniques! We are looking forward to you staying with us again soon!

Thank you,

Alyssa Cinti
Sales Administrator

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Reviewed 28 August 2014

Loved the hotel. The Wi-Fi was excellent and the printer and computer center in the lobby was very helpful. Service was very courteous and they were able to give me my room in the morning so I could drop off my suits and bags.

All in all a good and pleasant stay.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
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Thank Jacob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa C, Sales Administrator at DoubleTree by Hilton Binghamton, responded to this reviewResponded 29 August 2014

Dear Jacob C,

Thank you for the 5 star review! We are so glad you enjoyed your stay! Thank you for the kind words on our staff. We are happy we were able to properly accommodate you with having your room ready in the morning. Also thank you for the great review on our Business Center. We are happy that it was able to serve you for all of your needs. We are glad you had a pleasant stay!

Thank you,

Alyssa Cinti
Sales Administrator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

After reading the nightmarish reviews of stained sheets, I was pleasantly surprised to find a clean, modern well appointed room. The staff was pleasant. The bar was attractive. All in all, it was a good place to rest our heads after move in day at Binghamton University.

  • Stayed: August 2014
    • Value
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1  Thank Twinx2mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this reviewResponded 29 August 2014

Dear Twinx2mom,

Thank you for the great review! We are so glad you enjoyed your stay in our well-appointed and updated guest rooms! We have recently done some renovations and we appreciate you taking the time to notice! Congratulations on the move in to Binghamton University! We are proud to serve students and their parents! We also have a BU Parent Club which offers discounts to parents of Binghamton University Students. Please feel free to contact Cherrie in the Sales Office for more information at 607-722-7575 ext. 1616 for more information! We are looking forward to hosting you again soon!

Thank you,

Patty Weist
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

Went for the Chris Thater race, hotel is in the perfect location. Parked the car on arrival and never needed it until departure. Staff very friendly and helpful. Really lovely bathrooms, look like they have just been renovated. Nice King bed and bedding, good size room.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank debbiek117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this reviewResponded 29 August 2014

Dear debbiek117,

Thank you for the great review! We hope you enjoyed the Chris Thater race and your stay at our hotel! We are so glad that parking was convenient for you! Our covered parking ramp is a very unique feature our hotel has to offer! Also thank you for the kind words on our staff. We are so glad everyone was able to properly accommodate you. We also have done some recent renovations and we appreciate you taking the time to notice! We are looking forward to you staying with us again soon!

Thank you,

Patty Weist
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2014

When the hotel we wanted in Ithaca was booked, we decided to try the Doubletree in Binghamton. It was a pleasant experience (and just a 50-minute ride to Ithaca).

Rooms were large, clean, and nicely appointed. It was a positive experience from check in to sleeping to check out.

Let me explain their pet policy since I don't like staying in a room that has been shared with someone's pet and you might not either. On this trip, however, our two well behaved poodles came with us. The Doubletree in smart. They assign a limited number of rooms for guests with pets and charge a reasonable extra fee for $25. If their pet-designated rooms are filled, then the pets can't stay. Our room was right next to the elevator, so the pets don't walk down the hallways. If you don't have a pet, you won't stay in the same room we did. However, if you do have a pet, you'll still get a very nice room and won't feel like you are compromising. Well done, Doubletree.

After our experience, we'd stay there with or without pets and feel comfortable that we were in a clean room - and in the right room.

Stayed: July 2014, travelled with family
Thank Deb7111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this reviewResponded 27 August 2014

Dear Deb7111,

Thank you for the great review! We are so glad that you and your two poodles enjoyed your stay! Thank you for the kind words on our large clean and nicely appointed guest rooms. We are so glad you had a positive experience from check in to check out! We also appreciate the feedback on our pet friendly procedures. We strive to make all of our guests comfortable while staying with us! We are proud to serve your entire family on your next trip through Binghamton!

Thank you,

Patty Weist
Director of Sales

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Reviewed 25 August 2014

only stayed overnight..impressive and spacious lobby and room, all very clean and newly updated, staff friendly and informative. only difficulty I had was actually getting to the hotel-due to construction and lack of knowledge of the area. seem to be revitalizing the area.

  • Stayed: August 2014, travelled solo
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa C, Sales Administrator at DoubleTree by Hilton Binghamton, responded to this reviewResponded 26 August 2014

Dear Lisa,

Thank you for the 5 star review! We are so glad we were able to impress you on your one night stay! We are happy to hear you enjoyed our spacious and updated guest rooms and that our friendly staff was able to properly accommodate you! We apologize about your difficulty on finding the hotel. If you were to ever encounter the same problem, please feel free to contact the hotel directly and we would be more than happy to give you some alternate routes or directions! Thank you for choosing DoubleTree by Hilton Binghamton and we are looking forward to you staying with us again soon!

Thank you,

Alyssa Cinti
Sales Administrator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Binghamton

Address: 225 Water St, Binghamton, NY 13901-2704 (Formerly Binghamton Riverwalk Hotel and Conference Center)
Phone Number:
Region: United States > New York > Binghamton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Binghamton
Price Range: £83 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Binghamton 3*
Number of rooms: 207
Official Description (provided by the hotel):
Welcome to the newly renovated DoubleTree by Hilton Binghamton, where the little things mean everything! We offer the finest accommodations in the Binghamton area. Guests enjoy free use of the Riverwalk Athletic Club located onsite and fine dining at our restaurant, the River Bistro. We also have exceptional facilities for gala occasions and corporate meetings. We can host events from 2 to 1,000 people and have a variety of meeting spaces to fit the needs of any event! ... more   less 
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Also Known As:
Binghamton Riverwalk Hotel Binghamton

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