Let me start with the positive, since I firmly believe in a fair and honest review. The rooms were clean and recently upgraded. The view toward the water was spectacular. The pool was clean and showed no signs of wear. You can walk to Bolton Landing from the resort. These are the kinds of things we look for and EXPECT in a vacation resort. What I don’t look for is a feeling of fear and anxiety, which was omnipresent at the Contessa…in the form of the owner, Bob. The details follow.
We booked a three-night stay, with a large family group, for 22-24 August. Frankly, were surprised to secure three units at the same resort just a few weeks before the weekend. There’s a reason why the Contessa Resort, located in a prime location right on the lake, has numerous vacancies (several units were empty) during a prime rental weekend in the summer. The reason is the owner, “ Captain Bob,” as he is self-titled. His angry, explosive personality gave the resort a sick, nervous vibe, where any interaction with “El Capitan” might go south. How far south? The possibilities are endless, and as my family discovered, LIMITLESS.
On numerous occasions, we witnessed Bob berate, insult or yell at people around the resort. He relentlessly berated his daughter, which made us feel really uncomfortable. Kind of like watching an abusive parent smacking their child around in the grocery store, except Bob’s daughter is an adult. Up until our last night at the resort, we only witnessed other guests and boat renters being abused. For our last night, Bob pulled out the red carpet and treated my family to the most horrifying, abusive several minutes of our lives. Here’s what happened.
While eating dinner on the deck, Bob zooms up in his golf cart and asks us “have you seen the chickens?” Four chickens have wandered the resort since we arrived, entertaining the kids (my daughter named the chickens and liked following them around). My wife replied “No. Why?” Bob replies, in front of my children, “because I’m gonna shoot’em,” and drives off. My daughter starts crying (10 year old) and my son is wide eyed (13). Bob had a rifle in the golf cart. Vacation Fun!
Five minutes later, my daughter excuses herself from dinner and runs across to the playground. She’s there for a few minutes before she starts screaming and runs back to the deck. She reports that “the guy is walking around aiming a rifle.” Now we have Bob hunting chickens amidst the rental units at dusk, while we are trying to enjoy a family dinner. Just then, the chickens scurry out from behind our deck and decide to stand around between our unit and another, less than ten feet from the deck. I hear Bob’s cart approaching, and decide to ask Bob if he would consider postponing the chicken massacre until 1.) We finish dinner (we are on vacation after all) 2.) I can remove my children from the scene so they do not witness the shooting. 3.) So Bob doesn’t accidently shoot one of US! I have no idea at this point what Bob is using to shoot the chickens, nor do I have a grasp on his capability to handle a firearm safely among people.
I head up the hill to talk to Bob, and VERY nicely ask him if he could do this at some other time. I explain that we are having dinner and that my kids and wife are extremely upset that he is shooting the chickens. I literally begged him not to continue right now. His words: “You’re wasting your breath. Nothing you say is gonna make a difference.” I continued to plead with him, and he became belligerent. Bob doesn’t like his “authority” challenged or his actions questioned AT ALL. Now I’m getting worried, because I have an irrational lunatic approaching my family with a gun. I examined the rifle and determined that it was either a .22LR or a .177 pellet gun. As ex-military, I have vast experience with firearms. When I ask him about the rifle, he tells me it is a pellet gun and that it’s perfectly legal. “Go ahead and call the cops. It’s all legal,” he says. He’s completely missing the point that we are on vacation, trying to enjoy dinner as a family…and that his actions are completely inconsistent with the concept of a PAID VACATION at a RESORT.
Bob drives down the road and parks in front of the deck. My family is in hysterics. With Captain Bob bearing down on my family (he was enraged and heated up at this point), I demanded that he stop. He tells me “say another word and I’ll F#$!ing kick you out of here.” He screamed at my wife at this point (while brandishing the gun), telling her to “get your kids out of here!” Apparently, they were disturbing his concentration. That’s not a joke. He was not one bit concerned with the kids witnessing the chicken massacre…they were making it difficult for him to shoot the chickens! Bam! He shot one of the chickens (less than 10 feet from the deck), which took off and hid under the deck, spraying feathers everywhere and squawking until it died several minutes later. My daughter refused to leave the suite for at least 30 minutes, because she could hear the chicken dying. We had some heated words at that point and I called 911. The barrel of his gun crossed the plane of my body several times while he was out of the cart, stalking the grounds around the deck. He was too “riled up” to take notice. Ever have a gun pointed in your direction while staying at a resort? Part of the Contessa experience!
What you have to ask yourself before committing your family to three, maybe seven days at Bob’s resort, is “do you feel lucky?” I would never in a million years have guessed that my vacation would come to a violent, angry end, in which we all felt threatened and unsafe. Luckily, this was our final night. Do you want to risk your rare relaxation time on Bob’s unpredictable behavior? Do you even want to witness it as a casual observer? There are several dozen resorts along the waterfront to choose from. Why take a chance with Captain Bob.
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- Also Known As:
- Contessa Lake George Motel And Resort
- Contessa Lake George Hotel Bolton Landing
- Contessa Lake George Motel & Resort Bolton Landing, NY