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“Fine for our purposes”

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University Suites Hotel
Ranked #2 of 2 Hotels in Canton
Reviewed 26 February 2014

Came for a hockey weekend. The place is tired and could use sprucing up but it was clean and comfortable. Coffee was really good! Room was really hot and we had to put on the air conditioner despite the freezing temps outside. Room was quite large. No complaints but no great praise.

Room Tip: Liked the room next to the balcony on the 2nd floor since it was not too close to elevator but had n...
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  • Stayed: February 2014, travelled with family
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Thank Jodi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 - 52 of 104 reviews

Reviewed 1 February 2014

We arrived on January 30th, 2014. Their parking lot was an icy, slushy mess. Thus, the walk from the car into the hotel was, to say the least, dangerous. Check in was friendly and fast. The hotel is dated but you really don't have many options in this area. For what you get, this hotel is extremely pricey; Its not a good value. I requested a room with 2 double beds and received a room with only one king. On a side note, the reservation you print out does not show the type of room you requested. They could not accommodate my request because the said the were booked. The room had a sofa sleep but the front desk clerk said it was broken and offered to bring me up a folding bed. We made due with the one king. The little fridge was not turned on and when we turned it on it did not get very cold. The bathroom was ok, again old and dated. Forget about water pressure though...there was none. All in all, this hotel should change it's name to Econo Lodge. The name is all wrong, not to mention the price they charge. I guess when you are one of three hotels in the area you can charge whatever you want. I personally,can not wait for some new hotels to come to town. I think they are building a new one on Route 11 in Potsdam. Hopefully it's a different chain. I have stayed at a couple of Choice Hotels and haven't been impressed one bit.

  • Stayed: January 2014, travelled solo
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2  Thank Arthur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

This is a nice hotel. Rooms are roomy, clean qn bright. The included breakfast is very good. I didn't have time to use the pool or exercise room.
We would stay there again.
It was pretty busy on Dec. 24; less so on Dec. 25.

  • Stayed: December 2013, travelled with family
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1  Thank Gouverneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

Stayed in a third floor room (306) in mid December on a lousy wintry night. Check in was fine and I had a room with a king size bed and a roomy bathroom that had a 'jacuzzi tub' big enough for two. Bed was comfy. The tub took a long time to fill - since I was the only one using the room. Sleep was fine. The 'continental' breakfast included waffles, bagels, yogurt, juice and coffee. The room was clean. The 'cabinetry' showed signs of wear as the doors sagged a little. There was a mini-fridge, microwave and in-room coffee maker. Overall my stay was very good. The motel didn't seem very crowded - so it might be different on another date and/or time of year. Only one elevator for 3 floors. I looked in on the pool and fitness room but didn't have the time to use either.

Room Tip: Possibly a room on a higher floor might be nicer and quieter.
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  • Stayed: December 2013, travelled on business
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Thank Chester A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

First and foremost, all staff associated with this property were extremely friendly and kind. Check in/out was quick and smooth. The heat in the room worked very well and the bathroom was clean and appeared to be recently updated.

The room itself including wallpaper, furniture, bedding, and layout all needs to be addressed.

Although the location is off the beaten path, it is w/in 1.5 miles to restaurants and St. Lawrence University-which is probably why the great majority of people find themselves in Canton.

  • Stayed: November 2013, travelled on business
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Thank strangefolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

I just returned from a major sporting event at SUNY Canton. There are very few options in the immediate area and the Comfort Inn achieved its purpose. Rooms were very large (my suite could easily sleep 5-6) plus microwave and refrigerator, continental breakfast, and decent pool area. Although the view is less than desirable (grain factory and gravel pit across the street), the proximity to restaurants, gas stations, etc. made it fine. I had family who stayed at the Best Western just a quarter of a mile down the road...they paid $20 less, but didn't get the breakfast and had smaller rooms (though their hotel did have a restaurant and bar in-house). Let's face it...this is a remote area, off the beaten path in Upstate New York. It is what it is.

  • Stayed: October 2013, travelled on business
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1  Thank CincyTouring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

By far this is one of the worst hotels I have stayed at in years. And knowing that there are very limited options in the area, and that all the hotels here are older, I have fairly low expectations.

Upon entering my room I was so disgusted that I told the front desk I would need a different room. While he was friendly and did accommodate my request to switch rooms, the second room was not any better.
The room was awful, not even close to clean. Granted the hotel is dated and most definitely needs an update, but anything short of a full remodel would not be nearly enough. The shower was so filthy that I opted to not use it. The carpet so dirty that I felt like I had to keep my shoes on for fear of what might be living on the floor. If there had been any availability at any other hotel in the area I would have moved.
I will NOT stay here again.

Room Tip: Don't stay here.
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  • Stayed: September 2013, travelled on business
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1  Thank RoadWarrior101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about University Suites Hotel

Address: 6000 US Highway 11, Canton, NY 13617-3921
Region: United States > New York > St. Lawrence County > Canton
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Canton
Price Range: £67 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — University Suites Hotel 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Comfort Hotel Canton
Comfort Suites Canton
Canton Comfort Suites

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