The front desk staff were so helpful at my check in and through out the week with any thing that I needed. The hotel was also very nice and remodeled recently. I would stay again any time I am in the area.More
- Free Wifi
- Free Parking
The front desk staff were so helpful at my check in and through out the week with any thing that I needed. The hotel was also very nice and remodeled recently. I would stay again any time I am in the area.MoreShow less
Thank you for staying with us and providing the public with information regarding your previous experience. I am happy to hear that you have enjoyed your stay and that you are going to use us again in the near future. We take great pride in ensuring that we take really good care of our guest and am delighted to hear that it has paid off. Your feedback means alot to my staff and I and this allows us to continue providing our guest with the genuine service they deserve.
Thank you and I wish you all the best.
I've stayed in may hotels across the country for my job. I stayed at the Holliday Inn located in Westbury New York for approximately three months. I would have to say that this was one of the best experiences I've had while living on the road. The front desk is very, professional, friendly, courteous and helpful in every way possible. The resturant that is attached is a place family oriented and a good atmosphere along with a great selection of food with top of the line waitressing. As anyone that travels knows while on the road you accumulate so much more than you start out with, the housekeeping did an excellent job keeping our room whipped up into nice clean welcoming order.
Thank you for taking the time to share with the public this great review. I appreciate reading that you had a wonderful experience while staying here at the Holiday Inn Westbury. Our every day goal and priority is to ensure that we meet and exceed your expectations and I am excited to know that we have accomplished this with a genuine smile. I hope we continue to be your home away from home and we'll promise you that we will continue to make you feel welcomed, comfortable, relaxed everytime.
Stay in touch and safe travels.
This hotel is kind of sandwiched in between a catering place and a strip mall, and I almost drove right past it. Glad I didn't! The front desk staff was very courteous and speedy, the stairway to the second floor was glass-enclosed and nice, my room was pretty large and very clean, there was a coffee maker within arm's reach from the bed, and I had a nice night there. I would have enjoyed a free breakfast, but alas, they only provided a discount coupon for buying breakfast in their restaurant, so I hit the streets and enjoyed a genuine NY bagel instead. Parking wasn't great - getting in and out was somewhat tight, and virtually all the spaces near the front were reserved for their restaurant (which I suspect is more of a bar & grill, but I only glanced at it through the door). My only complaint was the heat -- it was VERY dry, and 66 degrees felt a LOT warmer than that -- so I had to adjust it several times during the night to be comfortable. Overall, it seems like a very basic hotel, probably best for business travelers who are looking for a place to sleep and perhaps do a little work, but not much more.
Thank you for staying with us on your recent trip to Westbury, NY and for also taking the time to share with the public your experience. I am very sorry to hear that you had a bit of trouble finding parking and I wish you would have shared this with us during your stay, I am sure we would have arranged something to better accommodate your needs. In regards to the problem with your AC/Heater unit, I am truly sorry you encounter this inconvenience. Our Engineers are currently working on all the units and I can assure you this will not happen again. I hope you can forgive us and hope you can provide us a second chance to deliver, meet and exceed your expectations.
Holiday Inn Westbury -Long Island
369 Old Country Road
Carle Place, NY 11514
Main Phone #: (516) 997-5000 ext.411
Direct Line#:(516) 213-9111
Fax #: (516) 997-3623
I had to evacuate my home the night before the hurricane on october 28th. i thought i was checking in there for 2- 3 nights. I ended up having to stay there 3 weeks!
The room and the bed were extremely comfortable . The front desk staff were amazing! From check in to check out they were very nice to deal with .They were under extreme stress during a very difficult time for all . They tried their hardest to deal with all the problems and keep everyone as comfortable as possible.and deal with everyones needs during a very trying time . It was my second time having to go there in a hurricane as i was there for a short time during hurricane irene as well.
The hotel is clean and the location is an amazing shopping area close to everything that you need. many restaurants, groceries. movies and stores right near by and the highways are seconds away.
Front desk staff was very competent and friendly and housekeeping was thorough and timely - kudos to them all. Hotel guests were mostly guests of FEMA after Superstorm Sandy. Parking lot was overcrowded, although I beleive there was also a garage in the rear of the hotel. Rooms were rather small, especially the bathroom which has no counter space.
Checked into the Holiday Inn after superstorm Sandy. My wife and I spent 11 nights at the Holiday Inn receiving 5-star service from everyone at the hotel. The entire staff was friendly and accomodating and genuinely glad to have us in residence. The Sporting News restaurant serves decent food at reasonable prices with prompt and cheerful service. The rooms are comfortable and spotlessly clean. The bathrooms are huge with all the necessary amenities. An exercise room is available 24hrs and the outdoor pool and courtyard look inviting, altho it was too cool during our stay. The Hotel management catered to our every need and turned a difficult time into a most enjoyable stay. We were greeted every time we came down and told that we would be missed when we left. We have stayed in the top hotels around the world and never received the genuine warmth that this Holiday Inn offered us.
They deserve a RAVE REVIEW and a top spot on places to stay in the area.