Have stayed here before and was very happy. Not so this time. Had to move twice due to sub par rooms (one smelled terrible, next one full of ants). Also overall condition of property was much less clean than in past. I.E. bottle cap sat in hall for two days, beer cans strewn about pool area from night before until noon the next day. Asked for a call from manager and received no response. Called and left messages for manager and assistant manager TWELVE times with no response. Did reach assistant manager twice by phone but he always promised to call me back and never did. Finally called Choice Hotels customer service line and they gave me a refund.
- Official Description (provided by the hotel):
- A rich, traditional decor in shown throughout the grand two story lobby, airy breakfast mezzanine and elegant ballroom space, to set this hotel apart. Award winning hospitality service. Free WiFi and Free Breakfast for all guests. Daily shuttles to area restaurants. Located just east of Albany, New York's Capital. ... more less
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- Also Known As:
- Comfort Inn And Suites - East Greenbush Hotel Castleton On Hudson
- Comfort Inn East Greenbush
- East Greenbush Comfort Inn