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“Great lobby and most of the staff is very helpful”

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Residence Inn Long Island Islip/Courthouse Complex
Ranked #1 of 1 Hotels in Central Islip
Certificate of Excellence
Berkshires, Massachusetts
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great lobby and most of the staff is very helpful”
Reviewed 17 August 2014

We were in town for a family gathering. There is plenty of space in the lobby and outside patio for chatting with family and friends. Even the youngest were kept occupied by the pool or basketball court. The one bedroom suite is set up a little differently than the older Residence Inns with an improved layout. The toilet is now accessible from the living room area as well as the bedroom.

The staff was very helpful and willing to please. Except for the breakfast room as others have written. There was no sense of welcome by the breakfast staff, but more of a feeling that we were in THEIR space. And closing breakfast down before 9:30 or 10 means that those who are on vacation and want to sleep in are just out of luck. I'd stay there again for a family reunion, but talk to the manager about the breakfast situation.
Thanks to Davina and Randy in particular for helping with the conference room for our family dinner of 40. They offered help over and over again, and followed through!

Room Tip: We were in a room at the end of a corridor and didn't hear anyone else.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank jeannemarklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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  • German first
  • Portuguese first
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  • Any
English first
Albany, NY
Level Contributor
207 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 27 July 2014

We were visiting friends on the island and, for some reason, all our favorite hotels were booked so we decided to stay at this hotel since it wasn't too far from where we needed to be. This appears to be a brand new hotel and, the particular w/e we were there it was 100% booked. That being said, the buffet was very nice but don't get down there after 9:15am because there is very little left (I waited about 5 minutes for eggs but...they didn't seem to be coming so I left) and there is no fruit, etc. but, other than those issues, everything on the buffet was very nice and tasty. Rooms are wonderful with desks for working, king size beds, nice sparkling new kitchens, etc. It is relatively in an area where I wouldn't suggest "touring the neighborhood" but, if you need to be in the area, this place is very adequate for your needs.

Room Tip: on weekends, get down to the buffet before 9:15am.
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank sthomas0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotia, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 July 2014 via mobile

The hotel was nice and new. We checked in late after a family reunion on a Saturday night. We were disappointed that on a Sunday morning breakfast was only served till 9:30 am and when my husband went down at 9:15 there was very little food left. People were turned away at 9:30. They could have left out fruit, yogurt and cereal at the very least. With tax the room was over $200 so a more complete and slightly later breakfast would have been nice. Otherwise the hotel was nice and clean.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissingMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 July 2014

I have traveled many times to the East Islip and BayShore area and it has never had any great options for hotels until now! The Residence Inn in Central Islip is less than a year old (from this review) and is very nice. Our family stay was comfortable and it is centrally located. It is next to the Ducks baseball stadium and across the street from the Long Island courthouse complex, if you happen to need to do business there. Easy access to the Southern State Parkway and South Shore destinations. Breakfast served in the mornings, but get there early if you want coffee. Coffee production seemed to be slow on the weekend. Great seating outside with fire pit, and good seating in lobby. Overall, a great place to stay, with clean rooms and great service at the front desk.

Room Tip: Rooms far from elevator and on the north side may be the quietest.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank FlightRisk107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan1104, General Manager at Residence Inn Long Island Islip/Courthouse Complex, responded to this review, 5 October 2014
Thank you for submitting your review, I'm very happy to know you and your family were comfortable while you were with us. We look forward to serving you again.

Susan Fierros
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tuxedo Park, New York
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 July 2014 via mobile

Over all i think the hotel was great it was clean, modern, and new. If you were to criticize something i would say the price is a little high. I could get regular hotel rooms for the price of one. Also you can hear the people above you.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Temple, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2014

A new hotel, immaculately clean and with abundant amenities. Great location for the Long Island beaches or a day trip to NYC by train. What impressed us most, however, was the staff. They work together, are helpful and extremely friendly. My wife and I were there for a high school reunion and had a wonderful stay. I won't stay anywhere else on Long Island now.

Room Tip: Might try one with a western exposure- the sun rises early but is easily blocked out by the drapes.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnC1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan1104, General Manager at Residence Inn Long Island Islip/Courthouse Complex, responded to this review, 5 October 2014
Thank you for submitting your review. We appreciate your comments regarding our staff and look forward to serving you again.

Susan Fierros
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edison, New Jersey
Level Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 July 2014

Loved this place, the rooms were clean and had everything you would need. The bed was very comfortable. We didn't have to rush down for coffee we were able to make it in the room before heading down for breakfast. The breakfast was great they had everything. The coffee machine was broken but they were making coffee in the back and delivering it to everyone. The service and staff was excellent. Highly recommend this place.

Room Tip: Down the road is TGIFridays, Home Depot and Target if needed.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dnnklly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan1104, General Manager at Residence Inn Long Island Islip/Courthouse Complex, responded to this review, 5 October 2014
Thank you for submitting your review, so happy to know you enjoyed the amenities we have to offer.

Susan Fierros
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Long Island Islip/Courthouse Complex

Property: Residence Inn Long Island Islip/Courthouse Complex
Address: 7 Court House Dr, Central Islip, NY 11722-4605
Region: United States > New York > Long Island > Central Islip
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Central Islip
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Long Island Islip/Courthouse Complex 3*
Number of rooms: 125
Official Description (provided by the hotel):
Residence Inn by Marriott is a new extended stay property, located minutes from the MacArthur Airport, next door to the Ducks Stadium and directly across from the Cohalan Courthouse Plaza. ... more   less 
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