My wife and I joined friends at the Kittle House recently for dinner. It was our first time at this storied Westchester institution, and we were looking forward to a special evening out. The food did not disappoint: appetizers ranging from Gnudi (sweet 100 cherry tomatoes with a nicoise crumble and amazing goat cheese) to beet salad (wonderfully tasty) were all uniformly excellent. The main courses were also superb - the venison was perfectly cooked and incredibly flavorful, while the strip steak was massive and succulent, accompanied by the best french fries I've ever had and a not-too-creamy creamed spinach. Finally, desserts were over-the-top - you have to try the "chocolate gift" of valrhona chocolate in a filo-dough package - wow! Accompanying all was a fine bottle of Seghesio Barolo, 1997 - perfect for the steak and venison.
Unfortunately, the service didn't measure up to the fabulous food. Wait staff were polite and friendly, but inattentive at best. My wife ordered a seltzer with cranberry and lime that was flat the first time, and flat the 2nd and 3rd times they tried, too (finally someone came by and asked if she would prefer a small bottle of Pellegrino). We must have waited 15 minutes before menus were brought out, I waited more than 10 minutes for a martini, and, to top it off, when the bill was finally presented (after waving for a waiter and waiting another 10 minutes), they charged us twice for the wine! They were happy to remove the erroneous charge, of course, but it was the irony of an error on the bill that seemed to cap off the imperfect service with the right touch. I'd like to try the restaurant again, so I'm hoping someone there makes some improvements in the service to bring it up to par with the terrific food.
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- Also Known As:
- Crabtree`s Kittle House Hotel Chappaqua