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“Excellent food, spotty service ...”

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Crabtree's Kittle House
Ranked #1 of 1 Chappaqua B&B and Inns
Certificate of Excellence
Reviewed 26 January 2013

My wife and I joined friends at the Kittle House recently for dinner. It was our first time at this storied Westchester institution, and we were looking forward to a special evening out. The food did not disappoint: appetizers ranging from Gnudi (sweet 100 cherry tomatoes with a nicoise crumble and amazing goat cheese) to beet salad (wonderfully tasty) were all uniformly excellent. The main courses were also superb - the venison was perfectly cooked and incredibly flavorful, while the strip steak was massive and succulent, accompanied by the best french fries I've ever had and a not-too-creamy creamed spinach. Finally, desserts were over-the-top - you have to try the "chocolate gift" of valrhona chocolate in a filo-dough package - wow! Accompanying all was a fine bottle of Seghesio Barolo, 1997 - perfect for the steak and venison.

Unfortunately, the service didn't measure up to the fabulous food. Wait staff were polite and friendly, but inattentive at best. My wife ordered a seltzer with cranberry and lime that was flat the first time, and flat the 2nd and 3rd times they tried, too (finally someone came by and asked if she would prefer a small bottle of Pellegrino). We must have waited 15 minutes before menus were brought out, I waited more than 10 minutes for a martini, and, to top it off, when the bill was finally presented (after waving for a waiter and waiting another 10 minutes), they charged us twice for the wine! They were happy to remove the erroneous charge, of course, but it was the irony of an error on the bill that seemed to cap off the imperfect service with the right touch. I'd like to try the restaurant again, so I'm hoping someone there makes some improvements in the service to bring it up to par with the terrific food.

  • Stayed: January 2013, travelled with friends
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2  Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 - 93 of 130 reviews

Reviewed 16 December 2012

Our stay at Kittle House was wonderful! Fabulous service, great food and drinks at the restaurant. Beautiful and clean rooms. Emilio and MJ at the bar were great. Please consider staying here if you are ever in the area! Thanks John and staff!!

  • Stayed: December 2012
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Thank EJ0515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2012

We stayed with memebrs of our family over Thanksgiving holiday. I do want to compliemnt them on their tavern and restaurant were the food was very good, if the service was uneven and often muddled. However as an overnight guest in the inn there was very little positive to say. From the moment we walked into the hallway where our rooms were the temperature dropped a good ten degrees and never warmed up. There are bare wood floor which just makes the room colder, although the bed was comfortable and had a good thick comforter but if you were not under the sheets its was not pleasant. The walls are paper thin so you hear the neighbors tv, conversation in hall, etc. Lastly they are very skimpy with the amenities, one bar of soap, two thin towels, not al all the image they present on line. I would definitely wine and dine there again but sleep somewhere else.

  • Stayed: November 2012, travelled with family
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1  Thank innkeeper2631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2012

In early October my husband and I attended a wedding at the Crabtree Kittle House . On a positive note, the rooms were very nicely decorated, wood floors, and the decor reflected the time period they restored. The bathroom was outdated, but a few things like the faucet were updated. The overall environment was gorgeous, very rustic, 1800s, wood panelling etc. But we were there for a wedding, not for a bed and breakfast stay. They seemed overall very disorganized. I think the problem was they were understaffed. The cocktail hour was packed, a long line to get cheese and no where to sit. (This was a small wedding in comparison to the ones I have been to prior). approximately 130 people. The passed appetizers did not even get to the center of the room. When it came to the actual reception, it was a very awkward layout.The dance floor was L shaped, and very small. Some tables could not see the dance floor because of multiple columns in the way. The food overall was OK, but very small portions. The staff was not attentive. There were empty glasses left on the tables the whole night, no refills of water, and the toasting champagne was left there even after hours of the toast being finished. The best part of the wedding was the brunch the day after. The food was delicious, but once again the set up was cramped. I think that this place would be a great place for a small wedding under 75 people. I saw their advertisement in multiple wedding magazines as holding up to 240 people, and I could not even fathom that!

  • Stayed: October 2012, travelled as a couple
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2  Thank Biogeeklovesfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2012

Pleasant, professional staff; capacious comfortable rooms; dazzling chef and spectacular wine list. We've stayed here many, many times and never been anything but delighted. Breakfast and a warm welcome included!

  • Stayed: June 2012, travelled as a couple
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Thank jkelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2012

I love the Kittle House. From the time that you round the bend and first see the stately building to the time that you are greeting in the hall by the wonderful owner John Crabtree, your time at the Kittle House is well spent. The food is delicious, the service impeccable and the family is a delight. I love to bring out of town guests to the Kittle House as I am never disappointed.

  • Stayed: July 2012, travelled with family
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Thank Brittany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2012

Mark Lippman's flexibility and talent are reflected in the playful menu which goes from 'food comforting' standards-- have a hamburger or BBQ chicken--to more sophisticated tasty line-caught fish. The serving staff is accommodating with no trace of attitude. Deserts are amazing.

Now the wine: no question the owners are serious about maintaining their wine credentials, but it is shameful not to offer more bottles in the lower price range, particularly since there's a huge growth of good wine of that out there. Can't we all get along--those who want to drop three hundred on a great bottle and those who want to drink something pleasant that isn't off the chart?

We're definitely coming back for this terrific chef.

  • Stayed: July 2012, travelled with friends
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Thank MVeeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crabtree's Kittle House

Address: 11 Kittle Rd, Chappaqua, NY 10514-1800 (Formerly Inn at Kittle House)
Phone Number:
Region: United States > New York > Westchester County > Chappaqua
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Chappaqua
Price Range: £133 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crabtree's Kittle House 3.5*
Number of rooms: 12
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Also Known As:
Crabtree`s Kittle House Hotel Chappaqua

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