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“A Wonderful, Peaceful, and Positive Experience Awaits You at The Spencer Hotel”

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The Spencer Hotel and Spa
Ranked #4 of 6 Hotels in Chautauqua
Reviewed 18 May 2013

The gracious and most hospitable staff are there to greet you. They go far above any other hotel where we have been to make sure your stay is the best.

The Spencer is a beautiful, Victorian hotel where each room is creatively decorated to exhibit the setting of a classic, literary work which honors the genius of its' author.

The service is FANTASTIC, and very personable. The staff takes the time to know the individual's preference in accommodating
details.

As the excellent, and personable service places The Spencer over other hotels; the delicious and gourmet breakfasts orbits beyond the typical Bread and Breakfast accommodations.

  • Stayed: May 2013
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3  Thank CookieDo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSpencer, General Manager at The Spencer Hotel and Spa, responded to this reviewResponded 17 June 2013

Thank you for your complementary review. Four of our six core "Values" at the Spencer deal with excellence in customer service and hospitality. We look forward to your return visit(s).

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106 - 112 of 197 reviews

Reviewed 14 May 2013

For the last two years, my sisters, their husbands and I have chosen The Spencer for our annual get-together. The accomodations were comfortable and immaculate, and the service was superior. Every attempt was made to ensure we had had a memorable experience... and we did! There is an atmosphere of genuine welcome, and we felt that we were returning home (except we didn't have to make our beds or cook breakfast!). The staff are very accomodating and eager to please. Breakfast for our three days was delicious with a touch of elegance. The 4-legged hostess, Hannah, was the icing on the cake: a delightful, loving and funny little pooch who greeted everyone upon arrival and every morning for breakfast. We are looking forward to having next year's event again at this charming hotel.
The location is great for exploring and there are some very good restaurants within a short distance. What a great place!

  • Stayed: May 2013, travelled with family
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1  Thank budster1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisYatesSr, Manager at The Spencer Hotel and Spa, responded to this reviewResponded 16 May 2013

We are glad you've chose the Spencer for your annual visits to Chautauqua; we are always delighted to welcome you back. We'll be on the lookout for Dan at this Season's Arts & Craft shows. Best to you during your upcoming move and to your sisters and the families.

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Reviewed 27 April 2013

I stayed here on a business trip with two colleagues towards the end of April. It was an absolutely delightful stay! The rooms are all themed after different authors and everything from the decor to the service feels so personal and unique. Every morning we were greeted by a terrific breakfast (and even asked what we would like for the following days meal! Literally anything we wanted!). The hosts were very accommodating, charming and knowledgable of the surrounding area. It was a pleasure to talk with them and to stay here. I'd highly recommend it to anyone coming to the area.

  • Stayed: April 2013, travelled on business
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1  Thank Felix T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSpencer, General Manager at The Spencer Hotel and Spa, responded to this reviewResponded 29 April 2013

Thank you for choosing the Spencer for your accomodations while visiting our area on business. We pride outselves in making guest stays as pleasant as possible and to assist individual and business guests to becoming familiar with Chautauqua and our surrounding community. Looking forward to your next stay with us.

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Reviewed 22 April 2013

I stayed with my wife last month. The property is located in an excellent spot inside the Chautaqua Institution. Really easy to find out.
Helen and Rick, the owners of the place they make us fell at home, they prepare the table for the breakfast and they make the breakfast!!.
We slept in the second floor, the hotel has soooo much history and the rooms are set up of different artists is such a good experience!!.
They make weddings and for those ones that need a perfect place for that, you should choose the Spencer Hotel.
I will be back some day for sure!.

Thanks the Spencer Hotel!
Regards,

Lucas and Ana.

Room Tip: The Clare Boothe Luce - Room 204 was perfect!!
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  • Stayed: April 2013, travelled as a couple
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Thank Gorge View I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSpencer, General Manager at The Spencer Hotel and Spa, responded to this reviewResponded 23 April 2013

We are glad your recent stay went so well. Next time you visit us the weather will be far more inviting. We greatly appreciate your positive comments.

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Reviewed 22 April 2013

If you like the Chautauqua Institution experience, you'll love this hotel. Each room is decorated in the spirit of an author. We chose the Jules Verne room which was lovely and complete in small detail about the author's life.
This place is a perfect refuge to get away from the din of everyday life and relax and reflect on the quiet things. My wife and I found the beds comfy and the room very clean. Although it was too cold to spend time on the porch, it was easy to imagine how wonderful it would be to sit on the porch as it overlooks the main amphitheater on the campus. Met the owner, who designed the hotel and she made certain everything was perfect for us.
Would highly recommend it to people who like the quiet, restful pace of Chautauqua. BTW, this hotel is the only hotel open year 'round on the Institution grounds.

  • Stayed: April 2013, travelled as a couple
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Thank NiagaraGuideGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSpencer, General Manager at The Spencer Hotel and Spa, responded to this reviewResponded 24 April 2013

We are so glad you had a restful stay with us. We hope you will return when our "curtains" are down and you can take in the ambiance of Chautauqua from one of our porches. During the Chautauqua Season (June 22nd-August 25th) you can hear many of the Amphitheater programs right from our porches! Looking forward to your return and thank you for your feedback.

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Reviewed 21 April 2013

This winter has been a long one, but it's been a pleasant surprise to find such a great getaway so close to home. Easy trip from Fort Erie, charming historic property, wonderful hospitality, and who knew we could get on the grounds of the Chautauqua Institution without a grounds fee or the busy traffic that the peak summer season presents. The rooms are lovely - I especially like the Charles Dickens and Colette - and the welcome and service that Helen, Chris, Dick and Hanna provide make you feel like you are an old friend coming home. Recommended this hotel to all my friends and family - so close yet you feel like you have been away to somewhere very special!

Room Tip: Check out their website for views of the all the themed rooms - you can take your pick by your favor...
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  • Stayed: April 2013, travelled solo
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Thank 942travelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSpencer, General Manager at The Spencer Hotel and Spa, responded to this reviewResponded 24 April 2013

We are delighted that you had an enjoyable stay with us. We take pride in our unique literary themed rooms and it is gratifying when our guests have a memorable visit to the Spencer and to historic Chautauqua Institution. Looking forward to seeing back with us in the near future.

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Reviewed 29 March 2013

After my first visit to Chautauqua Lake last year, I had raved about the area and the lovely Spencer Hotel to my good friend Janet. So this year when we were looking for somewhere to go for a couple days, within easy drive of Toronto with interesting shops and area to explore, Chautauqua and the Spencer was the obvious choice. The Spencer was much quieter this time since we were there in March instead of May and that was fine with us. Owners Helen and Dick and Manager Chris went out of their way to ensure we had a lovely relaxing visit. When we mentioned to Dick that we were going to look for some wine, he worried we might not get to the store before closing and went and got a bottle for us! Breakfasts were excellent both mornings. Our EF Benson themed room was lovely and well appointed; sadly the wintry weather did not allow for us to sit on the verandah outside our room. A wonderful quaint welcoming place to stay, highly recommended.

  • Stayed: March 2013, travelled with friends
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Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSpencer, General Manager at The Spencer Hotel and Spa, responded to this reviewResponded 2 April 2013

Thank you for your comments. We enjoyed having you back again and look forward to your return again soon. The snow seems to be letting up now so we will soon be readying for our Spring guests. Hannah, Dick & Helen send their regards.

Chris Yates

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Additional Information about The Spencer Hotel and Spa

Address: 25 Palestine Ave, Chautauqua, NY 14722-2536
Phone Number:
Region: United States > New York > Chautauqua County > Chautauqua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Kitchenette Room Service Spa Suites
Hotel Style:
Ranked #4 of 6 Hotels in Chautauqua
Price Range: £177 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Spencer Hotel and Spa 2.5*
Number of rooms: 24
Official Description (provided by the hotel):
The Spencer Hotel & Spa is best described as 'more captivating than opening your favorite story-book.' Amidst our enchanting literary themed rooms and the private sanctuary of our spa, find yourself transported to a bygone place and time. Time spent in our steam sauna, a soak in our whirlpool tubs, and a week of pampering services leaves every one feeling as though they have gathered new strength. Each of the 24 guest rooms and suites were hand-decorated by local artists to honor the lives and works of famous authors. Each room has a select library of thoughtfully-chosen books and musical selections to further convey the tone of each writer's life and times. All of the rooms have central air conditioning and heat, cable television, free Wi-Fi, monogrammed robes, hairdryers, irons and ironing boards, and Gilchriest and Soames bath amenities. Most of the rooms are outfitted with King beds and have brand new mattresses. Some of the rooms have desks, arm chairs, sofa beds, direct porch access and whirlpool/Jacuzzi tubs with European handheld showers. An elevator services all four floors. Steamboat Gothic porches grace the front of the hotel, and are appointed with Victorian sofas, chairs and rockers that overlook the famous Chautauqua Amphitheater. A gourmet savory or sweet breakfast is served each morning with fresh fruit in the Peacock Dining Room and luxurious massage services and a cedar sauna are available for guests to indulge in.The Spencer offers cozy areas that are perfect for playing a board game, curling up with a good book, or engaging in conversation. In the Monet Parlor a movie projector and screen are also available for use. Packages and specials are available for guests from Couples Renewal Weekends to Gourmet Dinners, Ladies Pampering and Wine Touring.The Spencer Hotel is the perfect place for small weddings, receptions, book-clubs, reunions, business retreats and more. Group packages can be custom built for your next event. During the 9 week Chautauqua Institution Season gate and parking passes are required for guests staying at The Spencer and need to be arranged through Chautauqua Institution. The Spencer Hotel rents by the week during these 9 weeks and provides guests with dinner Monday - Friday in addition to the gourmet breakfast that is offered year-round. ... more   less 
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Also Known As:
Spencer Hotel Chautauqua
The Spencer Hotel And Spa Chautauqua, New York

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