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“Good breakfast, close to Galleria”

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Hampton Inn Buffalo-Airport/Galleria Mall
Ranked #6 of 22 Hotels in Cheektowaga
Certificate of Excellence
Oakville, Canada
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good breakfast, close to Galleria”
Reviewed 21 November 2013

Everything was great about this hotel except it's a bit pricey for a hotel room. We paid $190 incl tax for a Sat night stay. Staff and service was excellent and included breakfast had everything. Very close to Galleria Mall which is why we picked this hotel. Normally we stay at Residence Inn across the street but it had a two night minimum given the time of year.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank OnTheGoMama5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa R, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, 26 November 2013
Thank you for choosing our hotel during your trip to Buffalo. Our hotel is the perfect location for any guest who is coming to the area for shopping, as we are located across the street from the Galleria Mall and we have many restaurants surrounding the hotel. Our hotel is competitively priced with similar hotels in the area, and I apologize that you felt this was pricey.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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ORILLIA
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

We stayed one night at this hotel and would stay there again. We had a small issue with the bathroom not being fully cleaned when we arrived but it was promptly dealt with by staff. Unfortunately, I really don't expect that from a Hampton hotel as they are my favourite chain but I was happy with how they resolved the issue. The best thing about the Hilton chain is that you can expect consistency from place to place.

  • Stayed November 2013, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank Heather161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa R, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, 26 November 2013
Thanks for taking the time to give us your feedback on your recent stay at our hotel! I apologize that the condition of your bathroom upon checkin was less than satisfactory, but happy to hear that the staff was able to quickly fix that for you. Of course that is not an expectation upon checking into your hotel room, and I hope that you can give us another chance to show you the Hampton excellence in all aspects of your stay!
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Clearwater, United States
1 review
Reviewed 16 November 2013

I travel for work often and have never had this bad of an experience with quality, esp for the price of Hampton Inn. Sheets had blood stains on them, towels left white fuzz EVERYWHERE on our face, hair, body, and smokers were taking over the side (outside) entrance to our room so we had to walk through thick smoke that whenever we wanted to get to our room. Will not stay here ever again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Clair S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, 18 November 2013
Clair, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments on our guestroom appointment and amenities in mind as we constantly look for new ways to improve our guests' experience. I am very interested in speaking with you to learn more about your experience while staying with us. Please contact the hotel when you have an available moment to discuss your stay. We hope you will return to stay with us the next time you are in town to give us the opportunity to provide the unparalleled service and cleanliness that our guest experience during their stays. Thank you and have a great day!
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Level 5 Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 November 2013 via mobile

We have been to Buffalo a few times but had never booked this hotel. Great breakfast. Lots of selection, shouldn't go away hungry at all.
Clean. Helpful staff. Beds are very comfortable. Close to Walden Galleria and other shopping places. No hesitation to book in here for the next time.

Stayed November 2013
Helpful?
Thank Kek74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa R, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, 5 December 2013
Thank you for giving our hotel a chance during your recent trip to Buffalo! Our breakfast is always changing and improving, and there’s always sure to be a selection for every guest! Our hotel is also prime location for all travelers, with us being so close to the Walden Galleria mall, as well as many area restaurants. We look forward to seeing you next time!
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New Hartford, United States
2 reviews
Reviewed 15 November 2013

My review is that I feel that the Hotel did not trat me as a Hilton Honors member. When I arrived late at night I was not offer a bottle of water or even a wake up call. I felt it was check in and get to your room deal. There was no welcoming Committee. Thank yoy,

  • Stayed November 2013, travelled on business
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Review collected in partnership with Hampton

Helpful?
Thank Taras T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, 18 November 2013
Thank you for your feedback about your check-in experience at our hotel. Our staff does work hard to make sure every guest is satisfied with every aspect of their stay, and I’m very sorry to hear that your check-in was not as welcoming as it should have been. After communicating with you today it’s great to know that you value our overall service and will give our hotel the opportunity to make sure your next stay is excellent in every way. Thank you and have a wonderful day!
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Hamilton, Canada
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 November 2013

For several years now my family has spent a Christmas shopping weekend at the Hampton Buffalo. Our stays have been consistently enjoyable. The hotel is clean and comfortable, friendly helpful staff and wonderful complimentary breakfast. Location is ideal. We'll be back again next year!!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank Westie96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, 15 November 2013
I would like to thank you personally for continually returning to our property. Our team loves to see our guests returning each year to do their holiday shopping. I am so glad to see that you enjoyed the breakfast, we have made so many amazing upgrades to our product line and it’s great to hear positive feedback! Thank you again for staying with us and we all look forward to seeing you the next time you are in Buffalo.
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burnsville, United States
1 review
Reviewed 10 November 2013

If you need a go to place for the convenience of catching an early morning flight after a great stay in the Niagara/Buffalo area- this is the place. We'll stay here again when we're back in the neighborhood. Other than that, it's merely an excellent choice!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desirae K, General Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review, 15 November 2013
Thank you for taking the time to review our property. We are glad our hotel was convenient for all your Buffalo airport needs, as we are located about 10 minutes from the airport. Our complimentary shuttle to and from the airport is also a great highlight to those who may be flying out of Buffalo. It really takes the stress out the morning to wake up start your morning with some breakfast, jump on our shuttle and you are off to the airport. We hope to see you next time!
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Additional Information about Hampton Inn Buffalo-Airport/Galleria Mall

Property: Hampton Inn Buffalo-Airport/Galleria Mall
Address: 1745 Walden Ave, Cheektowaga, NY 14225-4924
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Cheektowaga
#3 Business Hotel in Cheektowaga
#4 Family Hotel in Cheektowaga
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Buffalo-Airport/Galleria Mall 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Hampton Inn Buffalo Airport is a great location for your next business trip or weekend getaway. Our promise to you is a clean and comfortable stay every time. While staying at our hotel you will receive top-notch service from our front desk staff who will treat you like family. Treat yourself to our delicious On the House Complimentary Hot Breakfast® every morning from 6-10a. There, you will find a variety of delectable treats such as our make your own waffle station, eggs, sausages, potatoes, yogurt, homemade oatmeal, fresh fruit, cereal and more. On-site you will find our recently renovated fitness center that is equipped with brand new elliptical machines, treadmills and free weights. Our facility includes a meeting room that can accommodate up to 25 people and we offer a variety of meal options and audio/visual support. Our complimentary 24-hour business center is perfect for those last minute business needs. Do you need a ride to or from the airport? We provide 24 hour shuttle transportation and are available at your convenience. Located only 10 minutes away from the Buffalo-Niagara International Airport, we guarantee quick service every time. For all of you who love to shop, we are conveniently located across the street from the Walden Galleria Mall and within walking distance of a variety of restaurants. Enjoy our facility and book with us today! We look forward to meeting you! ... more   less 
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Also Known As:
Hampton Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hampton Inn

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