We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western The Inn at Buffalo Airport
Ranked #7 of 22 Hotels in Cheektowaga
Certificate of Excellence
Reviewed 25 June 2014

Had a very enjoyable stay at this hotel. The staff was very friendly and helpful, They went above and beyond to make you feel welcome. Every time you were seen by an employee you were greeted with a good morning or afternoon.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Debra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at Best Western The Inn at Buffalo Airport, responded to this reviewResponded 27 June 2014

Thank you for taking the time to let us know how you enjoyed your stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (750)
There are newer reviews for Best Western The Inn at Buffalo Airport
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

435 - 441 of 750 reviews

Reviewed 15 June 2014

.Great service by the night desk clerk. When the ice machine on our floor was broken and I was obviously so tired I was ready to do without ice rather do without than trudge back up on my exhausted state she cheerfully took the ice bucket and got the ice for us. She also saw to it that we had a fully handicap accessible room near the lobby as per our request.

  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank theotter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at Best Western The Inn at Buffalo Airport, responded to this reviewResponded 18 June 2014

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home! We appreciate your loyalty and look forward to your future visits!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

Everything was perfect. Thd room was very clean and nicely decorated. The breakfast had a good variety and coffee was fresh. Kids really liked the automatic pancake maker. No complaints at all. Would definitely stay here again.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at Best Western The Inn at Buffalo Airport, responded to this reviewResponded 13 June 2014

It's great to hear from you and we're so glad that you enjoyed a five star experience with us! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We can't wait to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

Great stay at hotel. Location was convenient close to the airport with lots of free parking. Free wifi. Complimentary breakfast included hot and cold items (scrambled eggs and sausages - though I wish there had been non-pork sausages as well), and a nifty pancake maker. Rooms were comfortable as were the beds, though the interiors of the room were a bit dated. What we didn't like was that on opening the door to the room, the first thing we saw was the sink -- that made it a bit uncomfortable.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank hasanains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at Best Western The Inn at Buffalo Airport, responded to this reviewResponded 11 June 2014

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We're glad you had a great time with us and we look forward to serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

The hotel was under renovations when I traveled. However I was not aware of the construction situation. Overall my experience was okay. Did not particularly enjoy walking through the construction area. Beds were comfortable. My room was quiet. Hallways were very dark and old looking. I left at 7:00am- breakfast was just average nothing that really catches the eye or to brag about.

Like other users I would say if you get a good price and are only staying for one night this hotel will get the job done.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank 726Runner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at Best Western The Inn at Buffalo Airport, responded to this reviewResponded 3 June 2014

Thank you for your review, your feedback and your comments regarding your stay. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. We want you to know that your voice is of utmost importance to us and we thank you again for taking the time to share your experience and impressions of our hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Our Stay Friday May 23,2014

The Hotel was clean and a friendly staff.
Harry as working the front desk he was polite and very helpful.

We were given room 116 a handicap room. The room had a king bed and appeared very Clean.
The room was a little small but had a huge handicap bathroom. The room location was terrific. The Ice machine was just across the hall.The Main entrance was just around the corner. The FREE Breakfast (make your own pancakes) was just across from the front desk at the main entrance.
The room did not have a microwave or refrigerator that we find at most other best westerns. The hotel is located just 1-2 minutes from the airport. Free in room internet
Overall we had a nice stay with no complaints.

Room Tip: ask for 1st floor
  • Stayed: May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank drdavid5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at Best Western The Inn at Buffalo Airport, responded to this reviewResponded 3 June 2014

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We thank you for your loyalty and look forward to serving you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

After spending over 9 hours at Buffalo Airport I called and spoke with Jared about a room. There were 3 people from Italy who didn't speak English that well. They told me how nice he was and took his time to explain rates, times, ect.. Lizz picked me up from the Airport and checked me in. It was so nice to see Smiling Faces at that hour of the evening. I had a wonderful nights sleep and enjoyed the Breakfast "Best Western" afford. As I waited outside for my shuttle to the Airport. A gentleman said," Good Morning" as he was sweeping the front walk way. Asked me if I needed anything while I waited. Paulo then made my morning, smiles all around. This is how a Corporation should be run. I only found out later that night once I emptied my briefcase that Paulo Nazarro is the General Manager. Thank You Lizz, Jared, and Paulo for a "Wonderful Stay" Sincerely, Constance Wilson Co-Owner CJ Marine of Fort Pierce,Fl

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank scarlittc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at Best Western The Inn at Buffalo Airport, responded to this reviewResponded 3 June 2014

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home! We look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cheektowaga hotels
0.1 mi away
Sleep Inn Buffalo Airport
Sleep Inn Buffalo Airport
#13 of 22 in Cheektowaga
397 reviews
1.4 mi away
Comfort Suites Buffalo
Comfort Suites Buffalo
#18 of 22 in Cheektowaga
528 reviews
0.6 mi away
Days Hotel Buffalo Airport
Days Hotel Buffalo Airport
#9 of 22 in Cheektowaga
1,906 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Quality Inn Buffalo Airport
Quality Inn Buffalo Airport
#19 of 22 in Cheektowaga
390 reviews
0.9 mi away
Aloft Buffalo Airport
Aloft Buffalo Airport
#4 of 22 in Cheektowaga
483 reviews
0.9 mi away
Hilton Garden Inn Buffalo Airport
Show Prices
Show Prices
Show Prices

Been to Best Western The Inn at Buffalo Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western The Inn at Buffalo Airport

Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408 (Formerly BEST WESTERN The Inn at Buffalo Airport)
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Cheektowaga
#7 Romantic Hotel in Cheektowaga
#9 Family Hotel in Cheektowaga
#9 Business Hotel in Cheektowaga
Price Range: £60 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Inn at Buffalo Airport 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Agoda, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Best Western The Inn at Buffalo Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing