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“Great breakfast” 3 of 5 bubbles
Review of BEST WESTERN The Inn at Buffalo Airport

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BEST WESTERN The Inn at Buffalo Airport
Ranked #7 of 22 Hotels in Cheektowaga
Certificate of Excellence
Newmarket, Canada
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great breakfast”
3 of 5 bubbles Reviewed 29 July 2014

We stayed using a points redeem so were not expecting much. Room was a little dirty and there was a little water leak in the corner of the ceiling that hadn't been repaired. Dated decor. Beds weren't very comfy. The biggest plus was the full breakfast in the lobby which was well stocked with fresh food, all the usual breakfast foods including eggs, toast, cereal, sausage, coffee, tea, etc. but also including the waffle maker which the kids love. Everything was spotless in the lobby. The room was a bit odd in that it had a glass wall so you could see into the hallway (and people could see in). If I had been staying more than one short night I would have requested another room as my kids would have played with the drapes when I was changing :) The room smelled a little of smoke, not sure if it had previously been a smoking room.

Room Tip: Ask for one without floor to ceiling windows into the hall!
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  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank stick2theplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, 31 July 2014
Thank you so much for the compliments and the comments on how we can improve. I am glad you enjoyed the breakfast and the majority of your stay. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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711 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Tampa, Florida
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 25 July 2014

While this hotel could use some updating, the accomodations were very clean and the staff were great. The airport shuttle is a definite perk as well as the business area computers. Close to the airport and a couple of restaurants with late hours open for those that fly in late and want a bite to eat. Would stay at this hotel again.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, 29 July 2014
Thank you so much for your kind words! We are glad that you found our location to be convenient. We look forward to serving you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 21 July 2014

As usual, this hotel is clean and very functional. Its by the airport and therefore a lot of overnight travelers stay there. Newly renovated and comfortable. Great internet service and breakfast area vastly improved compared to a year ago. Rom was super clean.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Rami B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, 22 July 2014
Thank you so much for taking the time to share your experience and to acknowledge the improvements that we've made! I am so glad that we were able to impress you and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunn, United States
1 review
5 of 5 bubbles Reviewed 21 July 2014

This was a great place to stay. Stayed for 8 nights. Really convenient to shops, restuarants, and fun things to do. Easy to get to Niagara Falls and the downtown Buffalo area. Next to airport, but was not loud. Every day during the lunch hours, there was a different Food truck parked in the business parking lot backhind the motel. Denny's in the parking lot in front, Olympic Diner across the street, next to gas/convenience store and other restuarants. Newly remodeled, great breakfast and GREAT staff!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Monica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, 22 July 2014
Thank you so much for your kind comments and review regarding your most recent stay with us. We appreciate your loyalty and look forward to your future visits!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richardson, United States
2 reviews
4 of 5 bubbles Reviewed 20 July 2014

This hotel was clean and comfy. We didn't stay but one night, but we were very pleased with the hotel. It's so close to the airport you could almost walk. The hotel is located in a nice place, with many places to eat around it.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Tamera E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, 22 July 2014
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory.We look forward to your next visit and hope it will be just as enjoyable. Thank you for writing this review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
york, pa, United States
1 review
5 of 5 bubbles Reviewed 19 July 2014

My family and I was in Buffalo for the Junior Gold Bowling Tournament. We had made reservations at the Holiday Inn next to this location. We stayed there for 5 days which was horrible. At check in we had a dirty room, so they gave us a second on. The staff left our room door open for over 8 hours, a maid walked in without knocking, the toilet stopped working and I had to fix it since no one was available till the morning, and the air conditioner outside our door leaked causing a massive puddle. The manager of the Best Western was able to find us a room and the next 3 days were great. Everyone was extremely friendly, the facility was the cleanest I've every seen, the breakfast was great. I highly recommend this hotel and give the manager and staff 5+ stars.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, 22 July 2014
Thank you so much for sharing your experience. I am so sorry that you had to have such a difficult time before finding the perfect accommodations for your family, though I am glad we were able to provide them! We look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ithaca, New York
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

We have had to travel to the Buffalo area almost weekly from Ithaca, NY to North Tonawanda , NY (3 hr. drive) to look after my brother in law's house and help him get his medical needs taken care of (Double amputee diabetic). This hotel is our escape after a long stressful session. The staff is kind and understanding when we walk in tired and dirty from tree trimming or cleaning the basement out. I like that we usually get the room we have asked for and that the entire hotel is non-smoking. The breakfast includes both eggs and sausage, as well as yogurt , pancakes and cereal. It is important for a diabetic to have several protein choices in addition to the usual muffins, etc.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank theotter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review, 21 July 2014
Thank you so much for your kind comments and review regarding your most recent stay with us. It is wonderful to hear that you enjoyed your time in our hotel. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN The Inn at Buffalo Airport

Property: BEST WESTERN The Inn at Buffalo Airport
Address: 4630 Genesee St, Cheektowaga, NY 14225-2408
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Cheektowaga
#7 Romantic Hotel in Cheektowaga
#9 Family Hotel in Cheektowaga
#9 Business Hotel in Cheektowaga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga

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