From the moment we arrived Shelby at the front desk all the staff at this hotel go the extra mile.Shelby ran in the back and printed out a map to get us to the shopping centre. We had an issue late at night with the bathroom but in a few minutes a staff member was in our room fixing the problem.In the morning we met Lisa the Breakfast Attendant who was friendly efficient and kept all the food stations spotless and replenished . When we dealt with the Guest Services Manager Laura she was very friendly and helpful. I briefly spoke to the manager Gary who was very nice. This hotel is an excellent value for the dollar as a place to stay for Canadians shopping. The rooms are clean , the bathroom especially is brilliant , thick towels and toiletries are good quality. The beds were very comfortable and pillows fluffy. Above all the staff really care to make you feel they want to make sure you are happy with the accommodations.I would recommend this hotel to anyone looking for a great value and pleasant staff.
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- Also Known As:
- Comfort Suites Buffalo Hotel Cheektowaga
- Buffalo Comfort Suites