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“Great Place to Stay”

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Comfort Suites Buffalo
Ranked #20 of 22 Hotels in Cheektowaga
Reviewed 9 May 2014

From the moment we arrived Shelby at the front desk all the staff at this hotel go the extra mile.Shelby ran in the back and printed out a map to get us to the shopping centre. We had an issue late at night with the bathroom but in a few minutes a staff member was in our room fixing the problem.In the morning we met Lisa the Breakfast Attendant who was friendly efficient and kept all the food stations spotless and replenished . When we dealt with the Guest Services Manager Laura she was very friendly and helpful. I briefly spoke to the manager Gary who was very nice. This hotel is an excellent value for the dollar as a place to stay for Canadians shopping. The rooms are clean , the bathroom especially is brilliant , thick towels and toiletries are good quality. The beds were very comfortable and pillows fluffy. Above all the staff really care to make you feel they want to make sure you are happy with the accommodations.I would recommend this hotel to anyone looking for a great value and pleasant staff.

Room Tip: We stayed on the 1st floor except for some occasional footsteps on the second floor we had no proble...
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  • Stayed: May 2014, travelled with family
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Thank Derek D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this reviewResponded 20 May 2014

Thank you for taking the time to share your stay with us on Trip Advisor. Our staff will be happy to hear that they made a positive impact on your stay. We look forward to having you stay at our hotel in the future.

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281 - 287 of 544 reviews

Reviewed 3 May 2014

We love this hotel. When we have military duty in Buffalo, we always try to get rooms here first. The staff here is outstanding, the rooms are clean and the breakfast is good. The newer hotels don't offer breakfast and having a big breakfast adds value to our limited per diem rate. The rooms have a couch,seating area, fridge and microwave at no extra charge (when most newer hotels want $15/day to rent one). It's plenty of room for 2 to share a room. Again, the staff are great-always willing to help, polite and cheerful. Hang on to good staff!!

  • Stayed: May 2014
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Thank RAW151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this reviewResponded 20 May 2014

Thank you for your wonderful comments. My staff and I take pride in making our hotel guests feel like they are part of our family. The Armed Forces personnel will always have a place in our hearts. Thank you for serving our Country and allowing us to be your home away from home.

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Reviewed 13 April 2014

Even in terrible weather and dealing with tired and cranky travelers the staff create an atmosphere of an enjoyable stay. Also the breakfast was fully stocked and had a good variety of choices to fill my belly.

  • Stayed: April 2014
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Thank jamisonmerrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this reviewResponded 20 May 2014

We here at the Comfort Suites in Buffalo know all about bad weather. We are happy to hear that our efforts to make a bad situation good was a success. We look forward to seeing you at our hotel again.

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Reviewed 3 April 2014

We recently stayed for one night and will be back again. Rich at the front desk was very personable and also Lisa did a great job with the breakfast! We had a glitch with booking through expedia but the staff was more than helpful in accommodating us. I don't think I have ever experienced such a pleasant staff at a hotel before. Everything in the hotel was well kept, the rooms were very clean and spacious.

  • Stayed: March 2014, travelled with family
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Thank gigi315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this reviewResponded 20 May 2014

Thank you so much for taking the time to write a review. I'm glad that your stay was everything you expected and I hope to see you back at our hotel soon.

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Reviewed 2 April 2014

Today was beautiful, spring like, so I was determined to take a ride on my bicycle. I would not have been able to do so without Rich extending himself to obtain directions for my ride which took me away from high traffic areas. Thank you Rich.

Stayed: April 2014, travelled on business
Thank Paula T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this reviewResponded 20 May 2014

We are happy to hear how much you like staying with us. Rich is a top notch employee that we are lucky to have. Glad to hear that you are out riding your bike and enjoying our beautiful city.

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Reviewed 31 March 2014

Staff was great, hot included breakfast was awesome. Really enjoyed our stay.

Our room had two doubles and a pull out. Worked great for our situation.

Wifi signal was good and strong threw out the property.

  • Stayed: March 2014, travelled with family
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1  Thank aesmith62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this reviewResponded 20 May 2014

So happy to hear how much you enjoyed your stay with us. We take pride in our clean comfortable rooms, wi-fi, and breakfast.

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Reviewed 30 March 2014

We had a bad flight delay which ended up being a cancelation and JetBlue ended up booking 3 hotels near the Buffalo Airport. At first I was hesitant, and while happy that JetBlue was footing the bill, I had no idea what type of quality the hotel would be. It was great. The shuttle driver Jason took us wherever we needed to go even though it was nearly 10PM, and they made special accommodations for us like starting breakfast early due to our early departing flight. The breakfast host Lisa made a great breakfast and dropped us off right at the airport completing our trip. It was a great stay, and I would highly recommend.

  • Stayed: March 2014, travelled on business
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1  Thank Zach C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this reviewResponded 20 May 2014

We are sorry that you had problems with your flight, but thrilled you gave us a try. Our staff takes pride in treating each guest like a member of their own family. I hope you will come back and stay with us again under better circumstances.

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Additional Information about Comfort Suites Buffalo

Address: 901 Dick Rd, Cheektowaga, NY 14225-3554
Region: United States > New York > Cheektowaga
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Price Range: £47 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites

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