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“noisy showers”

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Comfort Suites Buffalo
Ranked #18 of 22 Hotels in Cheektowaga
brampton
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“noisy showers”
Reviewed 13 May 2014

We just stayed at the hotel this past weekend and have stayed at this hotel many other dates. We have always stayed on the first floor and this weekend we stayed on the second floor . I was very surprised to learn that there is no elevator and as we had a lot of luggage I found this to be very inconvenient and hard on my wife as she has had knee problems in the past . Also the showers were very loud with a banging noise which was very noisy and alarming . I would strongly recommend that you ensure that you reserve the first floor rooms if you have any type of disability . Otherwise the hotel was good

Room Tip: Reserve rooms on the first floor as there is no elevator and try to get a room farthest from the air...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happycanuckbrampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review, 20 May 2014
Thank you for staying with us at the Comfort Suites hotel. I will make every effort to make sure the shower is taken care of promptly. We are very grateful for your business and are looking forward to servicing you and your family very soon.
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526 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
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  • Spanish first
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English first
Mississauga, Canada
1 review
Reviewed 9 May 2014

From the moment we arrived Shelby at the front desk all the staff at this hotel go the extra mile.Shelby ran in the back and printed out a map to get us to the shopping centre. We had an issue late at night with the bathroom but in a few minutes a staff member was in our room fixing the problem.In the morning we met Lisa the Breakfast Attendant who was friendly efficient and kept all the food stations spotless and replenished . When we dealt with the Guest Services Manager Laura she was very friendly and helpful. I briefly spoke to the manager Gary who was very nice. This hotel is an excellent value for the dollar as a place to stay for Canadians shopping. The rooms are clean , the bathroom especially is brilliant , thick towels and toiletries are good quality. The beds were very comfortable and pillows fluffy. Above all the staff really care to make you feel they want to make sure you are happy with the accommodations.I would recommend this hotel to anyone looking for a great value and pleasant staff.

Room Tip: We stayed on the 1st floor except for some occasional footsteps on the second floor we had no proble...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derek D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 20 May 2014
Thank you for taking the time to share your stay with us on Trip Advisor. Our staff will be happy to hear that they made a positive impact on your stay. We look forward to having you stay at our hotel in the future.
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Rochester, New York
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2014

We love this hotel. When we have military duty in Buffalo, we always try to get rooms here first. The staff here is outstanding, the rooms are clean and the breakfast is good. The newer hotels don't offer breakfast and having a big breakfast adds value to our limited per diem rate. The rooms have a couch,seating area, fridge and microwave at no extra charge (when most newer hotels want $15/day to rent one). It's plenty of room for 2 to share a room. Again, the staff are great-always willing to help, polite and cheerful. Hang on to good staff!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RAW151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 20 May 2014
Thank you for your wonderful comments. My staff and I take pride in making our hotel guests feel like they are part of our family. The Armed Forces personnel will always have a place in our hearts. Thank you for serving our Country and allowing us to be your home away from home.
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Buffalo, New York
Level 3 Contributor
11 reviews
Reviewed 13 April 2014

Even in terrible weather and dealing with tired and cranky travelers the staff create an atmosphere of an enjoyable stay. Also the breakfast was fully stocked and had a good variety of choices to fill my belly.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamisonmerrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 20 May 2014
We here at the Comfort Suites in Buffalo know all about bad weather. We are happy to hear that our efforts to make a bad situation good was a success. We look forward to seeing you at our hotel again.
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Rome, New York
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2014

We recently stayed for one night and will be back again. Rich at the front desk was very personable and also Lisa did a great job with the breakfast! We had a glitch with booking through expedia but the staff was more than helpful in accommodating us. I don't think I have ever experienced such a pleasant staff at a hotel before. Everything in the hotel was well kept, the rooms were very clean and spacious.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gigi315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 20 May 2014
Thank you so much for taking the time to write a review. I'm glad that your stay was everything you expected and I hope to see you back at our hotel soon.
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Cheektowaga, New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2014 via mobile

Today was beautiful, spring like, so I was determined to take a ride on my bicycle. I would not have been able to do so without Rich extending himself to obtain directions for my ride which took me away from high traffic areas. Thank you Rich.

Stayed April 2014, travelled on business
Helpful?
Thank Paula T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 20 May 2014
We are happy to hear how much you like staying with us. Rich is a top notch employee that we are lucky to have. Glad to hear that you are out riding your bike and enjoying our beautiful city.
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Kitchener, Canada
Level 6 Contributor
179 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 31 March 2014

Staff was great, hot included breakfast was awesome. Really enjoyed our stay.

Our room had two doubles and a pull out. Worked great for our situation.

Wifi signal was good and strong threw out the property.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aesmith62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 20 May 2014
So happy to hear how much you enjoyed your stay with us. We take pride in our clean comfortable rooms, wi-fi, and breakfast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Buffalo

Property: Comfort Suites Buffalo
Address: 901 Dick Rd, Cheektowaga, NY 14225-3554
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites

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