We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family visit to the falls”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites Buffalo
Ranked #18 of 22 Hotels in Cheektowaga
Reading, Pennsylvania
Level 2 Contributor
5 reviews
5 hotel reviews
“Family visit to the falls”
Reviewed 13 July 2014

Great hotel for a family get away and inexpensive weekend. The rooms and staff are fantastic. The exercise room and pool allow a great escape for relaxation or a fast workout. The breakfast could use some help with the eggs being some kind of yellow food product but overall the hotel is quiet, clean, modern and a great value The cookies and drinks are open all day for the hungry adult or child. Would recommend and stay at this hotel in the future.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 19 July 2014
Thank you for expressing your great appreciation regarding our service provided to you during your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guests. We are grateful to know you had a wonderful time and that you will be returning to our hotel. We thank you for staying with us and look forward to servicing you in the near future.

Gary Pacioni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

527 reviews from our community

Traveller rating
    223
    159
    77
    36
    32
See reviews for
222
99
33
89
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
WESTERN PA
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 July 2014

we found the property to be very clean and comfortable - that's the plus; onto the minuses:
could not get a wifi signal on my wife's I pad or my smart phone either evening we stayed. we were able to get on between 7 and 8 on the morning that we tried. as another reviewer mentioned, the breakfast area is very small and cramped, especially for a property as large as this one (there is another area with tables set for eating, but the food area is not laid out well - very little room to maneuver - I bumped into many others trying to get food and even limited my breakfast so I could get back out of there. A kicker is when the breakfast area worker gave me her business card and asked the I mention her on TA so she could get a bonus - I ripped it up!
I didn't see her do anything special, except take a trash can liner out and take the full bag, leaving the lid on the floor while she went to fetch a new liner. The property's van was parked in the main entrance blocking people from loading and unloading - we dragged our bags across the lot.... The property was full the night we were there for a little girls' softball tournament and was quite noisy - not the property's issue, but if you go, request a room on the second floor.

Room Tip: ask for a room on the second floor far from the maddening crowd
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank PHARMHAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 19 July 2014
Thank you for taking the time to provide to us feedback and staying at our property, the Comfort Suites Buffalo Airport. Our goal is to ensure all of our guests 100% satisfaction with their stay, and we have many steps in place to ensure that happens. I apologize that one of those steps did not happen and I ask that you call me at 716-633-6000 to discuss in more detail. We thank you for staying with us and are looking forward to your return visit.

Gary Pacioni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chemung
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 July 2014 via mobile

The family vacatiin day was a bust at Darien Lake Amusement Park with being rained out so we decided just to come to hotel to swim. Check in was good, very friendly man checked us in. He had told us about wifi, breakfast and pool time. We came to our room.. we got a newly renovated room and it's very nice and clean. The Family decided to change for dinner and research were to go. Upon completion we went to front desk asked about restaurant and they informed us they would drive us, splendid. We took the ride and completed meal got picked up all want well. The family decided to change for pool and hot tub. Well we went and sign said closed for cleaning so we came back to room disappointed and figured wait a bit and try again. We had decided to ask when it would be ready about 6:30pm and front desk said tomorrow! Really? We specifically picked this hotel because of pool and hot tub as we browsed websites.
I explained this to front desk and this different staff member didn't really care. So we got rained out at Park and thought well at least we can go relax at hotel pool...guess not. We received rain check at Park and will return there but may not be staying here.

Stayed July 2014, travelled with family
Helpful?
Thank AngC51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 19 July 2014
Thank you for taking the time to provide feedback and staying at the newly renovated Comfort Suites Buffalo Airport. My teams goal is to ensure that you are 100% satisfied with your stay and we have many steps in place to ensure that occurs. I apologize that one of those steps were not perfect and I ask that you call me at 716-633-6000 to discuss this issue in more detail. We look forward to hosting you the next time you are in the Buffalo area and our team will be ready to exceed your expectations.

Gary Pacioni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2014

This hotel is close to the freeway and tucked back near the airport... which is great fun for kids as the planes take off straight above the hotel! The front desk staff was super nice (they even ordered a pizza for a snack and shared with guests!) Special kudos to Andree (you'll recognize him by his big smile and husky voice). The breakfast staff, Lisa and Doris, were full of smiles and a helpful hand when my husband and I were cleaning up after our two messy kids. The pool is clean and perfect for kids. Down sides: stiff mattresses, tight breakfast area and noise from pets next door (hotel allows dogs). Would stay there again, though! Great bang for your buck!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Empeeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 19 July 2014
Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent service. I will be sure and let Andre, Lisa and Doris know that you enjoyed their service. We thank you for staying with us and hope to see you stay with us soon.

Gary Pacioni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

We were flying out of Buffalo when the recent hurricanes and storms hit the East Coast. Our flight was cancelled and we were stuck overnight. We didn't know what we would do. Then we saw Comfort Suites on the hotel kiosk at the airport.

What life savers! Comfort Suites offers a reduced "distressed travelers" rate! Instead of taking advantage of travelers who have no choice, they welcome them with a wonderful price. The night team of Andre and Matt were wonderful. They are cheerful and efficient. Matt had to make several trips with me to the airport, and he acted like it was a treat for him to drive me! They provide 24 hr. shuttle in their comfy van to the airport. Not only that, they will drive you to a restaurant, store or whatever in the area!

The rooms are large, comfortable, VERY clean. And the icing on the cake was they had a nice handicap-appointed room for my husband, who is in a wheelchair.

Breakfast is the usual great Comfort chain mix that we look forward to whenever we stay at one. Five stars, gang!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judy-Cramer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 7 July 2014
Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent trip to Buffalo, New York. It is always nice to hear positive feed backs from our loyal customer. We are grateful to know that you had a wonderful time all made possible by the little touches provided by our staff. I will be sure and let Andre and Matt know that you enjoyed their service. Thank you again for staying with us and we hope to see you again soon.

Gary Pacioni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newmarket, Canada
Level 1 Contributor
3 reviews
Reviewed 1 July 2014

My husband and I stayed at this hotel last weekend with anther couple on our way to Ellicottville. The room was very nice and the beds very comfortable. You can see that it had been newly renovated. The two guys that checked us in were unbelievable, Brian and Nigel (I think that was there names.) They even took us to the mall and picked us up. We wanted to go out to dinner afterwards and have a couple of drinks and had planned to take a cab when they suggested that they would take us. My goodness, not too many hotels have that kind of service. Did not really get to have breakfast as the fire alarm went off when we went to the lobby to eat. The staff were all so apologetic. Unfortunately nothing that they could do, until the fire dept. cleared it for everyone to go back in. We decided to just get going on our way. We all said we would definitely stay here again.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRDDLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 7 July 2014
Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its amazing location and excellent service. I will be sure and let Brian and Nigel know that you enjoyed their service. We thank you for staying with us and are looking forward to welcoming you again in the near future.

Gary Pacioni
General Manager Comfort Suites Buffalo Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2014 via mobile

Our safe was not closing properly,Sam was able to get it fixed in no time,
Thanks Sam ! Great shuttle service too shopping . Clean and friendly staff. Breakfast was included with our stay. Hotel was close to the airport.

Stayed June 2014, travelled with friends
Helpful?
Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review, 28 June 2014
Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to her positive feed backs from our guest and are grateful to know you liked the hotel and most defiantly that you will return. I will share your nice comments with Sam and the rest of the staff, and we are looking forward to servicing you and your family in the near future.

Gary Pacioni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cheektowaga hotels
0.9 mi away
Days Hotel Buffalo Airport
Days Hotel Buffalo Airport
#9 of 22 in Cheektowaga
1,877 reviews
1.4 mi away
Sleep Inn Buffalo Airport
Sleep Inn Buffalo Airport
#14 of 22 in Cheektowaga
394 reviews
0.2 mi away
Hampton Inn & Suites Buffalo Airport
Show Prices
Show Prices
Show Prices
1.4 mi away
Best Western The Inn at Buffalo Airport
0.6 mi away
Quality Inn Buffalo Airport
Quality Inn Buffalo Airport
#19 of 22 in Cheektowaga
382 reviews
1.6 mi away
Millennium Buffalo
Millennium Buffalo
#17 of 22 in Cheektowaga
1,135 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Buffalo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Buffalo

Property: Comfort Suites Buffalo
Address: 901 Dick Rd, Cheektowaga, NY 14225-3554
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Comfort Suites Buffalo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing