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“Always Reliable”

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Sleep Inn Buffalo Airport
Ranked #14 of 22 Hotels in Cheektowaga
St. Catharines, Canada
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Always Reliable”
Reviewed 5 August 2013

As usual we stayed here before catching an early morning flight at Buffalo Airport as it is right across from the long-term economy parking lot, very convenient.
At first we were given a room in which the air conditioner had obviously been leaking for some time -- the floor was wet and it smelled quite musty. However, the front desk immediately accommodated an acceptable room change.
Free breakfast offers lots of options; my son enjoys the waffle maker.

Room Tip: I prefer 2nd or 3rd floor with no connecting door.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OntheWayUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleepinn_ny609, Manager at Sleep Inn Buffalo Airport, responded to this review, 3 September 2013
I am glad that you enjoyed using our park and fly option at the hotel. I am also happy to hear that our staff was able to accommodate you on your room troubles. I hope next time you come to Buffalo that you stay with us again where the waffles are always fresh!

Amanda Wojtkowiak
Front Desk Manager
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382 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
B-town, NJ
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2013

This hotel is one of many close to the airport and the highway. The room was large with a good window and pretty clean. The breakfast was OK, nothing special. I asked for a late checkout time of 3.00 PM but the front desk only gave me a 1.00 PM 'delayed' checkout.

Good if you happen to be in Buffalo on business, OK for Niagara Falls visitors. Close to a number of decent restaurants.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleepinn_ny609, Manager at Sleep Inn Buffalo Airport, responded to this review, 3 September 2013
Thank you for your nice comments about our hotel. We hope that next time you're in Buffalo on business that you come back and stay with us.

Amanda Wojtkowiak
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2013

I only booked a stay at this hotel based on previous reviews here on Tripadvisor.com. Despite all the great reviews I was sceptical having never stayed at hotels other than Marriott or Hilton.

The previous reviews were totally accurate. This is a GREAT hotel. Jennifer at the Front Desk, who I spoke to on the phone to make the reservation and who also checked us in upon arrival was fantastic. She was very efficient and helpful. Jennifer is a great first contact for guests of this hotel.

The room was clean and well appointed. Beds were very comfortable. The in-room micowave and frig were also a nice bonus. We had an accessible room and the accessible features in the bathroom were very well designed. Despite being right across from the airport the room was quiet. Another great feature was the fact that we never heard doors of other rooms slamming which usually happens at other hotels.

Jamie checked us out when we left and she was also very friendly and helpful.

And finally, the 24 hour coffee and tea available in the breakfast room was another great bonus as were the fresh cookies provided in the evening.

I highly recommend this Sleep Inn and look forward to future visits.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hello22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleepinn_ny609, Manager at Sleep Inn Buffalo Airport, responded to this review, 5 August 2013
Thank you for your nice comments about our staff here at the hotel. I am glad that we may have changed your mind about staying at other hotels when you come to Buffalo. We hope to see you in the future.

Amanda Wojtkowiak
Front Desk Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 August 2013

Our family stay was for two weeknights in July, Front office staff was very helpful and courteous during check-in / check- out. Hot breakfast was quite good with decent food choices.
Above all, we found the rooms to be very nicely arranged and clean.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vmjari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 July 2013

Stayed here as a quick overnight before heading to Niagra Falls. The hotel was close to the airport and that was my main concern after the flight. Checked in easily, though, was given a handicap room and ask for a room move but the desk agent was not excited to help. Stated that was the only queen available, however it was more like a full size. Large group there, so the lobby area was a little crazy especially for the free breakfast - breakfast was adequate but nothing special. Room was clean. Did have a "air freshened" smell which lead me to believe the previous guest stunk up the room. Like the title says, this was just a typical airport hotel and my fellow travelers will understand. Hot water, good bed - all I need for the quick overnight.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Canyonman68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara Falls, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 July 2013

This hotel has just been totally renovated by the new management.
It is certainly my hotel of choice when in the Buffalo area, especially for park and stay.
The staff have been long term (that in itself speaks volumes)
The management has certainly implemented a few changes that are all positive.
The rooms very comfy with a 24 hour shuttle (3 minutes to airport) and a very early buffet breakfast to accommodate those early morning flights.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmbadt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleepinn_ny609, Manager at Sleep Inn Buffalo Airport, responded to this review, 5 August 2013
Thank you for all of your gracious comments about our hotel. I am glad that you enjoy staying with us and hope to see you again in the future.

Amanda Wojtkowiak
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missouri
Level Contributor
135 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed 21 July 2013 via mobile

It's 1 in the morning and we are tired. We have decided no more Sleep Inn parking for us! Here's why.....

After being spoken to rudely on the phone by the front desk agent (we had called to let them know we needed a pickup since last time they made us wait 20 mins in the cold), discovered a huge group outside also waiting. Our 6 year old was exhausted and so were we; we had been flying all day internationally & still had a 2 hour drive home. We were frustrated when we were told the bus was full and we would have to wait. We eventually got to our car and had to wait for 20 minutes in a line at the ecomony lot. When it was our turn, the agent said the Sleep Inn forgot to validate our ticket!!!!!! She then got out of the building and had ALL the cars lined up behind us BACK UP! My husband had to back up, park, and walk over to the hotel to have them stamp the stupid ticket like they should have when we parked the car 12 days earlier!!!! So we got back in line, and had to wait again. Now that it was stamped, we were released from the lot.

What a hassle! Im not sure the hassle was worth the savings. We landed at 11:45pm and finally got on the road at 1:15am!

Stayed July 2013
Helpful?
2 Thank stl_locavore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleepinn_ny609, Manager at Sleep Inn Buffalo Airport, responded to this review, 5 August 2013
I am sorry to hear that you had troubles when you returned from your trip. We park in the Airport lot because it is safe, secured, and monitored by both us and the airport. I hope that you enjoyed your hotel stay and I hope that if you did that you come back and give us another chance.

Amanda Wojtkowiak
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn Buffalo Airport

Property: Sleep Inn Buffalo Airport
Address: 100 Holtz Dr, Cheektowaga, NY 14225-1418
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 22 Hotels in Cheektowaga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sleep Inn Buffalo Airport 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Sleep Inn Buffalo Airport Hotel Cheektowaga
Buffalo Airport Sleep Inn
Sleep Inn Cheektowaga
Cheektowaga Sleep Inn

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