We stayed at this location before flying out from Buffalo airport and left our car there while we were gone. We had a problem with the staff the night we came in. They wanted to keep our car offsite and wanted to take it there the night before meaning that we had no way of putting things into it before we flew out in the morning. I wont say the staff was rude but they really didn't want to bring the car back onto the lot for us...they finally agreed and we were able to leave it on their lot. Before we left I would have to say that we would not have stayed there again....but....we came back from vacation and called to be picked up and the fellow that was on the desk that day was so very pleasant and the lady that picked us up was awesome and so nice. I have to admit I would now think about staying there again. Some places do not understand that customer service is important no matter what the situation....Thanks to the day staff here on Friday February 7, 2014...I do not know your names.
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- Also Known As:
- Sleep Inn Buffalo Airport Hotel Cheektowaga
- Buffalo Airport Sleep Inn
- Sleep Inn Cheektowaga
- Cheektowaga Sleep Inn