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“Continental Breakfast”

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Park Manor Hotel, An Ascend Hotel Collection Member
Ranked #7 of 10 Hotels in Clifton Park
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Continental Breakfast”
Reviewed 19 April 2013

My wife and I are currently waiting for the "continental breakfast." We we arrived there were no eggs or sausage, this is important because it is one if two hot foods served. I approached the food service staff, (one person) and I proceeded to ask if there were more coming out, she said yes. 15 minutes later she came out and said they will be out shortly and used the excuse she was by herself and there was another event going on, making it apparent we, a man, woman, and child were not a priority, or the priority of the hotel. When paying for a hotel, and choosing a hotel over several in the area, we expect regardless of what time we arrive at the continental breakfast we receive the same service as any other time. This is probably not the fault if the one food service staff who runs both the breakfast and the "event," but rather the fault of management for no staffing appropriately. We will not be staying at the comfort suites of Clifton park again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richardviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AllSuitesinCP, General Manager at Park Manor Hotel, An Ascend Hotel Collection Member, responded to this review, 20 April 2013
Dear Richardviv,
Thank you for your comments.
We apologize for the issue you encountered at our breakfast buffet. Please know we have addressed the situation with the appropriate departments and have taken steps to avoid this happening again.
We appreciate your feedback and your business. We sincerely hope you do not allow this isolated incident to stop you from staying at our Comfort Suites in the future.
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146 reviews from our community

Traveller rating
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Massapequa, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2013

Wonderful Hotel. My husband and I have friends in the area. We have stayed at this property a number of times. The staff is very friendly and helpful, the hotel is clean and the rooms are a great size. The breakfast buffet could use better supervising, there was not enough food for breakfast the morning we headed for home.

Room Tip: Choose the higher floors they are very quiet.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 582clareb582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AllSuitesinCP, General Manager at Park Manor Hotel, An Ascend Hotel Collection Member, responded to this review, 10 April 2013
Thank you for your comments! We strive to provide the best in service and accommodations for all our guests.

We appreciate your business and the feedback. Your feedback allows us to improve on areas that may require attention.

Thank you again and we look forward to seeing you in the future!
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Ithaca
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 February 2013

Since this is a 2 1/2 star hotel, we weren't expecting much, but the location was convenient to where we were going. But we were pleasantly surprised: the staff was friendly and helpful, the building was clean and new, and best of all for us, the room was large enough to easily sleep 4. Free internet, free breakfast (adequate, nothing special: waffles, fruit, hot & cold cereal, pastries), lots of restaurants and shopping in the vicinity, what more could you ask for?

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fingerlakes_Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 January 2013 via mobile

Great hotel. Nice spacious clean room. However the Internet service left a lot to be desired. Most of the time it was so slow as to be almost unusable— two minutes to load a simple web page. Then at other times it would work normally— loading pages in two or three seconds. But 75% of the time it was slow as cold molasses. (We had the same experience on three mobile devices.) If you want speedy Internet this is not the place to stay.

Stayed January 2013, travelled on business
Helpful?
Thank Laurence V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rossellibrett, General Manager at Park Manor Hotel, An Ascend Hotel Collection Member, responded to this review, 21 January 2013
Thank you for letting us know of the internet issue the problem has been identified and 2 routers have been replaced. Sometimes we do not know until a guest helps let us know that there is an issue!!!!! We look forward to seeing you soon!!!!
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Bristol, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 January 2013

Me and my sister visited the area to have a reunion weekend with old friends and family! I have to start by saying, from the moment we checked in, until the time we left, the entire staff was so friendly and helpful! Even the maintenance people, were so polite.
The room was so clean and huge!!!!!!! Very accessible to 87, right off of 146 too! If i could only say that the breakfast, could be a bit better. Just the hot dishes and should have a orange juice machine. Lots to choose from, tvs, plenty of tables etc.....
I was waiting in the lobby and a guest went to the front desk and asked the girl if he could have a place to watch the football game. She replied, you can have the whole room!!! Which is where breakfast was served in the morning. I thought that was great. I will stay here, every time I visit the area. Great place and a amazing value!

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucaandsasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mechanicville, New York
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 January 2013

We stayed here for 3 months plus while our house was being built. The service could not have been better. This was a very trying time for us but the staff at Comfort Suites did all that they could do to make us feel at home. Breakfast was always nice and the staff great. During a major snow storm a staff member shoveled around our car and cleaned the car off also. Now would you not say this is SERVICE!!!!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CAMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saratoga Springs, New York
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 January 2013

Once again had a great time at the comfort suites where we rented out a room across from the pool and the pool for a 4 hour block. Kids had a great time and staff was very accomadating! Great 10th bday

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FunFunNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rossellibrett, General Manager at Park Manor Hotel, An Ascend Hotel Collection Member, responded to this review, 21 January 2013
We love all the great comments that we get from the pool parties. We now have some people on their 4th bday in a row with us!!!!!! Look for the "staycation" deal coming for February and April breaks for the kids. You would love them too.
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Additional Information about Park Manor Hotel, An Ascend Hotel Collection Member

Property: Park Manor Hotel, An Ascend Hotel Collection Member
Address: 7 Northside Dr, Clifton Park, NY 12065-3117 (Formerly Comfort Suites Clifton Park)
Phone Number:
Region: United States > New York > Clifton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Clifton Park
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Park Manor Hotel, An Ascend Hotel Collection Member 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
Boutique property located between Albany and Saratoga. Gorgeous, uniquely furnished rooms and public space. Convenient to Global Foundries in Malta, Clifton Commons & Ice Arena, Upstate Concert Hall, Knolls & GE Schenectady, SPAC, Saratoga Racetrack, Albany Capital, Times Union Center. Lake George Region a short drive. All non smoking rooms with 40" flat screen TV, premium cable TV, HBO, pay per view movies, complimentary wireless internet in room and throughout the property. On site bar and restaurant SEVEN BISTRO. 100% Nonsmoking property. Indoor pool and fitness center. Complimentary private parking lot. Complimentary deluxe continental breakfast. Meeting & Event space for up to 200 people. ... more   less 
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Also Known As:
Comfort Suites Clifton Park Hotel Clifton Park
Clifton Park Comfort Suites

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