When checking in I was told the computer system with Choice Hotels was down so my credit card was processed through what they called a "back up system". The next morning when I checked out I asked if the computer system was operational. When I was told it was not, I asked when my points would be credited for the stay. I was then told I would not be getting points "because we are offline right now". I asked what that meant thinking perhaps that I was just being told the computer system was down, but when I asked if my points would be credited when the computer was operational I was told no. I couldn't get a direct answer, but finally I asked if the facility was a Comfort Inn at that moment and the answer I got was evasive. I was told "we are working on it". Interestingly I can not find this hotel listed on the Choice Hotl website even though they displayed the Comfort Inn Logo inside and outside the facility and on the business cards for the manager which were on the check in counter. It appears they lost their Comfort Inn franchise and rightfully so, but they should not be allowed to display a Comfort Inn sign or advertise themselves as a Comfort Inn.
- Official Description (provided by the hotel):
- Welcome to the Red Roof Inn Clifton Park! The Best Value hotel in Clifton Park, NY. Located conveniently off of Interstate 87 (I-87) and exit 9. Just minutes from Saratoga Springs and Albany International Airport. Other attractions include the Empire State Plaza, Saratoga Race Course, Saratoga Performing Arts Center (SPAC), and the Times Union Center (formerly the Pepsi Arena). Universities and colleges close to the hotel include State University of New York at Albany, Skidmore College, Albany Medical College, Union College, and Siena College. The historic Proctor's Theatre, Lake George Village and the West Mountain ski area are minutes away. New York's Adirondack Mountains and Vermont are about one hour from the hotel. With the cities of Albany to the South and Saratoga Springs to the North, there is never a shortage of activities and events close to this location. Whether you take a hot air balloon ride over Saratoga and Lake George, enjoy a wine tasting in downtown Saratoga, go snow skiing in Schenectady, or enjoy a visit to The New York State Museum in Albany, Red Roof Clifton Park is ideally located central to all of the activity. Red Roof Inn Clifton Park is 100% Non-Smoking and offers free WiFi, complimentary business center, free continental breakfast including make your own waffles, a picnic area with charcoal grill, and a fitness facility. All guest rooms feature microwaves & refrigerators, heating & air conditioning, hair dryer, iron & ironing board, flat screen TV with cable and HBO, and in-room coffee to mention a few of our free value oriented amenities. Free coffee and tea is also available in the lobby. If you forget a toiletry we have you covered, just ask the front desk. Pets stay free - one well-behaved family pet per room is welcome at no charge. We look forward to welcoming you at the recently renovated Red Roof Inn Clifton Park hotel, the best value hotel in Clifton Park, NY. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Clifton Park Hotel Clifton Park
- Clifton Park Comfort Inn