Terrible experience. Staff was nice enough, but the hotel was old, and the carpets quite dirty.
My biggest gripe, though, was with the 800 operator for Hampton Inn. We had to call from the road... Highway construction on I-95 and 295 near Portland, ME and then Boston rush-hour traffic on I-495 put us SEVEN HOURS off schedule. When the operator picked up the phone, it sounded like a party going on... people laughing, yelling, etc. I almost hung up, the she answered. We had a very confusing conversation, as I asked her to find me anything in the Hilton group along I-90 near Albany. I told her repeatedly that I did not want to have to go into a strange city and risk getting lost late at night. She described This hotel, and twice I said no, that I needed something on the interstate. Finally I let her book it. And we DID get lost... ended up driving through a very scary section of the city.
We got to the hotel after a grueling 16 hour drive, and though it was not what you'd expect from Hilton for the price, we were too exhausted to complain.
BTW- They give you an ethernet cord to access internet, but the ones in the room didn't work...
- Official Description (provided by the hotel):
- Newly renovated (May 2013) Latham area hotel with 125 rooms offering complimentary hot breakfast buffet, free Wi-Fi, & free parking. All rooms have refrigerators, microwaves,& 32" Hi-Def flat Screen TVs with premium sports/movie/music stations. Enjoy our large outdoor pool & spacious, well-equipped fitness center. 2 meeting rooms on 1st floor. Great central location bewteen Albany, Saratoga, Troy & Schenectady. ... more less
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- Also Known As:
- Stay Inn Albany Latham Hotel Cohoes
- Hampton Inn Cohoes
- Cohoes Hampton Inn
- Hampton Inn Albany Latham