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Reviewed 21 April 2019

Good for family. Have small swimming pool and playground for kids. Friendly staff, good breakfast. Access to many restaurants around, have church at the back of hotel and walking distance to mall and royal duty free

Date of stay: April 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank ris401
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Director of Sales at Court Meridian Hotel & Suites, responded to this reviewResponded 10 May 2019

Dearest Valued Guest,

We would like to thank you for choosing Court Meridian Hotel & Suites – Subic Bay.

We appreciate you taking time to share your experience with us during your stay. Our heartfelt gratitude for mentioning about our hotel’s good location, clean and safe.

We looking forward to your next stay with us.

Sincerely at your service,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2019

The staff are consistently friendly, courteous and helpful. Everyone is ready with a smile. Check in was easy and convenient. Great value for your money. The place is convenient being near dining destinations in the area.

Date of stay: April 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Relax27028304846
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Director of Sales at Court Meridian Hotel & Suites, responded to this reviewResponded 18 April 2019

Dearest Valued Guest,

We would like to thank you for choosing Court Meridian Hotel & Suites – Subic Bay.

We appreciate you taking time to share your experience with us during your stay. Our heartfelt gratitude for mentioning about our Great Staff this will inspire all of us to do great and extend the most excellent service to all of you our most valued hotel guests.

We looking forward to your next stay with us.

Sincerely at your service,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2019

Had a good 3-night stay at Court Meridian. Room was spacious and the bed mattress was to my liking. Our deluxe room with veranda had a nice view of the waterfront, may it be during daytime or night time.

My kids enjoyed the pool and the playground. Breakfast at Aresi was good; the manager was great but the staff needs more energy and needs to be more cheerful.

Location was superb. It's near the beach where the water activities are, swimming though is not permitted. There's also a number of restaurants within the vicinity.

I did not like the noise in the morning as doors were repeatedly slammed as guest go in/out of their rooms. Sounds can be heard through the hallway so a good sleep in the middle of the morning is impossible. The water heater in our bathroom also did not heat up to our desired level; it is fine with me and my wife but it's rather cold for my kids.

Overall, enjoyed our stay and would like to go back. Value for money.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank bunko007
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Director of Sales at Court Meridian Hotel & Suites, responded to this reviewResponded 14 April 2019

Dearest Valued Guest,

We would like to thank you for choosing Court Meridian Hotel & Suites – Subic Bay.

We appreciate you taking time to share your experience with us during your stay. We sincerely apologize for the noise in the morning that was caused by other guests going in and out of their rooms with sound of slammed doors. May we ask for the room number of the Super Deluxe with Veranda where you have stayed so we may check on the water heater in the bathroom and have it fixed so it will heat up and function well.

Good to know that overall you enjoyed your stay and we look forward to your next stay with us.

Thank you and appreciate your response.

Sincerely at your service,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2019 via mobile

This can be considered a kid friendly hotel in Subic since they have a pool and playground. The room are spacious especially if you get the room with 2 queen beds. It also has a balcony that allows you a view of Subic Bay. Martin of the frontdesk was very accomodating to us. We checked in late and our room was ready and the aircon was already cold. It was what we needed after 3 hrs drive from Manila. Aresi and Ramen Sora restaurant is just beside the hotel. Oh, the free cold water and coffee in the lobby is really a great service. Seldomly see this in hotels. The coffee is very good and must try for visitors. We would definitely be back here soon. The kids really enjoyed our stay here. Thank you to the staff of Court Meridian.

Date of stay: April 2019
Trip type: Travelled with family
Thank IanRamirez
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Director of Sales at Court Meridian Hotel & Suites, responded to this reviewResponded 18 April 2019

Dearest Mr. Ramirez,

We would like to thank you for choosing Court Meridian Hotel & Suites – Subic Bay.

We appreciate you taking time to share your experience with us during your stay. We find it very significant that kids are happy too during their stay and enjoyed the pool and the playground. We are happy to know that our front desk staff Martin has been very accommodating will let him know that you have mentioned him in your review and for sure this will inspire him to do great in extending the most excellent service to you our most valued hotel guests.

May God bless you & your family and looking forward to your next stay with us.

Sincerely at your service,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2019

Overall disappointed with the experience here. Pay no attention to the pictures on the website, they are taken such that everything looks far bigger than they really are. Pool is tiny and no shade or furniture to lounge on around the pool. If even one family is swimming it is too crowded.

We rented two deluxe rooms for a week and found they were small and very dark as they were on the ground floor with very small windows. We paid for an upgrade to the super deluxe which was well worth it, as these rooms are larger and brighter with a balcony.

There is really nothing to do at the hotel. Already mentioned you can forget about the pool, or relaxing by it. No fitness center.

Front desk staff not accommodating. We asked for a second key for each of our two rooms and they tried to tell us "no" as they were running low. We insisted since we were splitting up. Asked for a towel to go to the beach across the street and told "that is impossible". You get two breakfast passes a day and on our last morning we asked for a third as we had an extra guest spend the night and were told "no" and had to pay. Not expensive, just seemed like after renting two rooms for a week they could comp us one breakfast pass.

Breakfast itself most days is order one item off the menu. A couple days they had a meager buffet of 4-5 dishes. I must say though, the restaurant is a bright spot. Everything we ordered was very good and they have their own pizza oven and excellent pizza.

So overall, we wished we had chosen a better hotel with a more customer friendly front desk staff.

Room tip: Stay somewhere else
Date of stay: April 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Chancellor62
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sales-MarketingM, Director of Sales at Court Meridian Hotel & Suites, responded to this reviewResponded 18 April 2019


Dearest Valued Guest,

We would like to thank you for choosing Court Meridian Hotel & Suites – Subic Bay.

We appreciate you taking time to share your experience with us during your stay. We regret the fact that you were disappointed with your experience and we sincerely apologize if we were not able to meet your expectations.

The hotel management and team take your review as a reminder and challenge for us to improve our services. Regarding the additional breakfast it may be ordered at the restaurant with corresponding charge. As much as our front desk staff would like to accommodate your request for extra room key cards we apologize that during the time you have asked the remaining available key cards are already reserved 1-per room for arriving reserved rooms. For the hotel towels it is for exclusive use within the hotel premises only by checked in hotel guests.

We still hope that you will still give us chance to redeem ourselves and still consider staying with us on you next visit to Subic Bay.

Sincerely at your service,
Court Meridian Hotel & Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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