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“Horrible and Extremely rude Staff”

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Yogi Bear's Jellystone Park - Cooperstown
Brooklyn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrible and Extremely rude Staff”
Reviewed 27 May 2008

We called ahead and was told dogs were allowed in the cabins. We were given the wrong information and had to leave, but that was our fault.
But the staff was extremely rude, yelling and offering no suggestions to other places, after we had driver 200+ miles to get there. They even went as far as calling security to escort us off the property while we spent time in the parking area phoning other places, trying to find another place to stay.
Finally we found a cabin at Beaver Valley Campground, great staff, they offered us alternatives to house the dog in a friend's kennel overnight, while we stayed in a cabin .

Keep away from Jellystone!!!

  • Disliked — the staff - no one wants to be treated rudely after travelling 200 miles
  • Stayed May 2008, travelled with family
    • Value
    • Check-in / front desk
    • Service
Helpful?
1 Thank mandarins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Hillsborough, New Hampshire
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 August 2005

I would like to be extremely positive, but unfortunately I can't be. The publicity from the park site on the web builds anticipation, but the campground just does not live up to the expectations. No activities list was provided when we arrived and there were few activities, one staff member was extremely rude on our way out because he thought we exceeded the park 10 mph speed limit (we had tried to be so careful). upon arrival the cabin floor was sticky and so bad we had to clean it ourselves so our sneakers didn't make that awful sucking noise, and the pool while overall was attractive, was not well maintained (the water was not the cleanest), the snack bar was never opened once during our stay during peek season, the cabins are spaced too closely together with no shade, and for everything, there is an extra charge. However, did the three boys we had in tow manage to have fun - yes! Were the reservation staff friendly - yes! Was the cabin nice when clean - yes! When we needed bandaids and charcoal and ice were they in stock - yes! Were the hot showers hot and free - yes! All in all okay, but not terrific from the adults point of view. Rental worth perhaps $75.00 - $90.00, but not $115.00 plus $5.00 extra per day for a third child.

Helpful?
7 Thank Ginks03244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Yogi Bear's Jellystone Park - Cooperstown

Property: Yogi Bear's Jellystone Park - Cooperstown
Address: 111 E Turtle Lake Rd, Cooperstown, NY 13342-1801
Region: United States > New York > Cooperstown
Hotel Style:
Ranked #5 of 8 Speciality Lodging in Cooperstown
Number of rooms: 240
Also Known As:
Jellystone Park Hotel Cooperstown

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