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“Great room and people” 5 of 5 bubbles
Review of Hampton Inn Cortland

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Hampton Inn Cortland
Ranked #2 of 10 Hotels in Cortland
Certificate of Excellence
Cortland, New York
Level Contributor
193 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Great room and people”
5 of 5 bubbles Reviewed 28 May 2014

The location is perfect if you're coming up or down Interstate 81 and they're first class all the way. Clean comfortable rooms and people who understand customer service. Highly recommended for business or personal.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob_Haight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hampton Inn Cortland, responded to this review, 1 June 2014
Thank you so much for taking you time to share your recent experience with us! I agree that we are in a great location right off Interstate 81. We take pride in keeping our rooms clean and providing top notch service to all of our guests and we thank you again for your recommendation. Thanks again and we look forward to seeing you back soon!
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495 reviews from our community

Traveller rating
    298
    135
    42
    16
    4
See reviews for
216
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114
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Swedish first
  • Any
English first
Cornwall, Canada
Level Contributor
411 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

We enjoy Hampton Inns because they are so consistent. We know what to expect and get what we want. The front desk clerk helped with a choice of local and good quality restaurants. The menu book is really helpful to prevue and choose from. Sleep quality is second to none. Breakfast in the morning was ample with omelets, real bacon and hard boiled eggs. No cereals or waffles for us.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank olegar31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hampton Inn Cortland, responded to this review, 29 May 2014
Dear Olegar31,

Thank you for taking time out of your day to give us your feedback. We are so happy to hear that you enjoy staying with us as well as the other Hampton Inn's. Guest loyalty is so important to us and we want you to know that we do recognize you! I am glad we were able to give you enough local dining options to choose from and hope you enjoyed your meal in Cortland. Once again we are so thrilled to hear you were pleased with your stay and we invite you to come back soon, the breakfast will be hot and ready for you!

See you soon,
Michael Peterson
General Manager
mpeterson@visions-hotels.com
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orchard Park
1 review
4 of 5 bubbles Reviewed 20 May 2014

I have stayed here quite often for work. Place is always clean. Staff is welcoming. I would indeed recommend this hotel. Breakfast is included with stay. Fresh baked Cookies welcome you when you arrive.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Joanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hampton Inn Cortland, responded to this review, 24 May 2014
Hello Joanne H,

Thank you for taking the time to give us your feedback via tripadvisor. It is so great to here that you choose to stay with us when you are traveling for business and we will be sure to have the warm cookies waiting for you in the afternoon. Our team works very hard to keep the hotel clean for our guests and they will be happy to hear that it makes an impact.

Once again thank you for choosing to stay with us and we look forward to seeing you back again!

Michael Peterson
General Manager
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Xenia
2 reviews
5 of 5 bubbles Reviewed 16 May 2014

Hotel is located on a quite street; but near restaurants and shopping- not far from the highway. Rooms are well furnished and quiet. Nice breakfast and workout room. Staff are friendly and helpful guides to what is available in the area.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Catherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hampton Inn Cortland, responded to this review, 19 May 2014
Dear William,

Thank you for taking time out of your busy day to share your Cortland Experience with us and our future travelers!
Your tips for our future guests are spot on and we appreciate you passing them on we are so glad to hear you enjoyed your stay and look forward to seeing you again.

Thank you for choosing to stay with us!

Michael Peterson
General Manager
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CT
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 14 May 2014

A bit noisy , staff not as nice as in the past. Good value but has been much better. HH member but didn't have my reservation till I showed them a confirmation email to prove it. Free breakfast was good but had a nasty attendant. OK if you need to stay but no better than the rest.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Neal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hampton Inn Cortland, responded to this review, 24 May 2014
Hello Neal B,

Thank you for taking your time to leave us a review via Tripadvisor as you know it is a very important tool for travelers and helps us provide you with a better experience.


I am sorry to hear that your stay was not 100% satisfying. I would like to apologize that we did not meet all of your needs during your recent stay with please contact me personally so that I could speak with you in more detail, in hopes to make your next stay with us perfect!


Michael Peterson
General Manager
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malvern, United States
1 review
5 of 5 bubbles Reviewed 8 May 2014

We always stay at a Hampton Inn or other Hilton chain hotel when we travel and we are always satisfied. If there ever is a problem, we tell the staff and the issue is corrected quickly or we are credited for our stay if it is a serious situation - which is very rare indeed. Never disappointed with these hotels.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Marlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hampton Inn Cortland, responded to this review, 26 May 2014
Hello Marlene M,

Thank you so much for taking your time to share your recent stay with us. We are glad to here we are able to meet all your needs when you stay at our property and invite you to come back in the future!

Michael Peterson
General Manager
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY, United States
1 review
5 of 5 bubbles Reviewed 3 May 2014

Travel a lot and was staying at this hotel because between two different locations I had to be at. Booked it because of location. Very clean and staff were some of the best I have had. Best thing was even though the hotel gym is useless they have a relationship with a real gym nearby. One last tip. Do not eat at the "steakhouse" next door. Not very good

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Graeme S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike P, General Manager at Hampton Inn Cortland, responded to this review, 26 May 2014
Hello Graeme S,

Thank you so much for sharing your recent trip to Cortland with us. We are glad to here that we keep the facility up to standards for our guests and we take the cleanliness of our property very seriously. We do have a relationship with a local gym and i am glad you took advantage of it, we like to have as many options for our guests as possible. We hope to see you back soon and if you are looking for different restaurant suggestions anyone at the front desk can suggest a list of good local restaurants for you to try!

Thanks Again,

Michael Peterson
General Manager
607-662-0007
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Cortland

Property: Hampton Inn Cortland
Address: 26 River St, Cortland, NY 13045-2311
Phone Number:
Region: United States > New York > Finger Lakes > Cortland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Cortland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Cortland 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Expedia, Hilton Hotels Direct and Odigeo so you can book your Hampton Inn Cortland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Cortland Hotel Cortland
Cortland Hampton Inn

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