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“Spotlessly clean!!!”

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Best Western Dunkirk & Fredonia Inn
Ranked #1 of 4 Hotels in Dunkirk
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Spotlessly clean!!!”
Reviewed 13 July 2014

We arrived early and our room wasn't ready, so they upgraded us to a large king with a jetted tub. I travel for business extensively, and have seen them all -- cleanest hotel I've ever seen, even the hallway and common areas. Staff was friendly, too. A little pricey but apparently standard for the area. Wonder what REALLY happened to the 'hotel snob'?

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Dogzncatz86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin R, Manager at Best Western Dunkirk & Fredonia Inn, responded to this review, 15 July 2014
Thank you for your kind words and for staying with us! We strive to make every guest experience a truly memorable one. If we are running behind, or you are in a hurry to get into the hotel, we will make every attempt we can to get you into a spectacular room and start your trip off right!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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    55
    35
    23
See reviews for
131
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Hillside
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2014

We were traveling thru Canewango Valley. Needed a place to stay. This hotel came up. Wonderful surprise. We had a choice between a double and jaczucci. We took the double. Clean,breakfast and okay price for last minute.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank von54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin R, Manager at Best Western Dunkirk & Fredonia Inn, responded to this review, 15 July 2014
Thank you for taking the time to let everyone know about your stay here. Isn't it nice when little surprises pop up in life? Thank you again for the kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, United States
2 reviews
Reviewed 6 July 2014

Very satisfied with this hotel. Clean rooms, nice lobby and eating area. Make a point of staying at this hotel. Staff always very friendly, accommodating and informative. Great location, too. Appleby's right next door.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin R, Manager at Best Western Dunkirk & Fredonia Inn, responded to this review, 15 July 2014
Thank you for the great review! It is nice to see that all of our staff's efforts are not going unnoticed. This review will surely make their day. Thank you for staying with us, and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grass Valley, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 July 2014

As I sit here in this room I decided to write a review. I am from California, and our typical stay is at an Embassy Suites, Marriott, or Holiday Inn style hotel. We are not "hotel snobs" but my #1 priority in a hotel is the cleanliness, which this hotel seriously lacked.
In a city like San Francisco, or Laguna Beach, where I have stayed, I could pay $170 for a 4-star hotel. I am paying $170 for this disgusting hotel, that is out in the middle of no-where. I decided to stay here as a half-way destination after flying into Buffalo, NY on my way to Ohio. I wish I would have saved the $170 and driven all the way to Ohio.
Despite the hotel furnishings and décor appearing modern in photos, they are gross... The selling point for me (breakfast and pool) come to find out is cereal/yogurt/fruit, and the pool is deceiving in the photos. Very small and 5 people would be considered crowded. Room smells horrible. Can't open window for fresh air. Lamp shades stained, towels stained. Lady at check in "Rachel" was basically a friendly robot. No elevator in hotel, and had to pack all luggage to second floor (no big deal for us) but noteworthy for anyone with a disability. Beds were springy.
Save your money and keep driving, or consider a "lesser name" like a comfort inn/red roof/ clarion/motel 6 because this is basically no different. Wi-Fi service is free, but very slow.
2-star if that.
Really disappointed. A waste of money. For $70 a night this would have been acceptable. For $170 I am beyond disappointed.

Room Tip: If disabled, no elevator. Request 1st floor.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TMGraves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin R, Manager at Best Western Dunkirk & Fredonia Inn, responded to this review, 15 July 2014
Thank you for taking the time to let everyone know how you felt about your stay. Interesting choice to write your review about how bad everything is at the hotel, yet stay for two nights. If you were that upset, and had let us known, we would have honorably let you leave after the first night here. This is the first time I am hearing about any issues from your guest room.
Our rooms are based on supply and demand. Just as those in San Francisco and Laguna Beach. Please do your diligence and shop around for what you would consider the best price for value.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sheldon, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

an average place to stay for a night. be sure to get the rate in writing at check in. the rooms are tidy and the pool looked nice. there are restaurants in walking distance and a shopping mall across the road convenient access to the highway.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin R, Manager at Best Western Dunkirk & Fredonia Inn, responded to this review, 15 July 2014
Thank you for staying with us during your visit to our area. Did you have a problem with the rate when you checked out of the hotel? We print the rate for your room, and have you sign, when you check in. This allows the guest a chance to review the rates given vs. the rate in the computer. The issue with rate discrepancy is almost nil, but it could happen on occasion. Please let me know if you were charged anything other than what you signed for on your registration card and I will be more than happy to adjust your bill.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014

Our room in this "totally non-smoking" hotel smelled horribly of smoke. When I called the front desk to let them know - all she said was "okay." Tough luck for me, I guess. To make matters worse, the A/C didn't really work properly - kept shutting off (hot and smelling of cigarettes - ick!) - and the internet, although free, didn't have a strong enough signal to make it useful. For $159+, this should be a significantly better experience.

Room Tip: Make sure it doesn't smell of smoke!!
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SignoraTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schenectady, United States
1 review
Reviewed 19 June 2014

We always try to stay at this hotel when visiting my son at SUNY Fredonia. Get annoyed that they raise price significantly during "peak" times like start and end of school year, holidays, etc. Other than that great hotel--clean, friendly, convenient and comfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Dunkirk & Fredonia Inn

Property: Best Western Dunkirk & Fredonia Inn
Address: 3912 Vineyard Dr, Dunkirk, NY 14048-3522 (Formerly Best Western Plus Dunkirk & Fredonia Inn)
Phone Number:
Region: United States > New York > Chautauqua County > Dunkirk
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dunkirk
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Dunkirk & Fredonia Inn 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Dunkirk And Fredonia Inn
Best Western Dunkirk & Fredonia Hotel Dunkirk
Dunkirk And Fredonia Hotel

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