My husband and I stayed here one night before our plane left from LaGuardia Airport. It seemed like a good value -- free airport shuttle, right across the road from the airport. Unfortunately, I did not enjoy my stay as much as I had hoped.
The lobby looks awesome and they do a nice job staging room pictures for their website. However, this hotel is run down and is badly in need of a refresh. There are about 10 channels on the TVs, including two that (at least when I was there) showed the shutdown screen for a Windows 98 computer that I assume had previously aired hotel news. The wifi is so slow as to be pretty much non-existent. As others have noted, the only food available on the premises is the continental breakfast, which is disappointing. The water temperature in the shower/bath was inconsistent, wavering from near-scalding hot to icy cold without touching the controls.
Probably my biggest issue with this hotel was that the shuttle from the airport to the hotel is not as consistent as the shuttle from the hotel to the airport. I had called a day or so prior to find out where the shuttle picks up at the airport, and I was told that there would be an obvious place for pick-up. When I walked out to the ground transportation area, it was clear that there was no reserved place for the hotel shuttle to pick up, so I called the hotel again to find out that there is a SECOND number to call to arrange a shuttle pick-up. Why didn't they tell me this when I called the first time? When I did get in touch with the transportation operator, she did not give me a time estimate and I wasn't entirely sure that anyone would actually come to pick us up. We waited 20 minutes before seeing the shuttle arrive. At least the driver was nice and helpful.
I wish I had spent a bit more and sprung for a nicer hotel perhaps a bit farther from the airport. While there was nothing obviously wrong with this hotel, I couldn't shake the feeling that I needed a shower every time I walked across the room.
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- Also Known As:
- Hotel Laguardia Airport
- Laguardia Airport East Elmhurst
- LaGuardia Airport Hotel New York/East Elmhurst