Our stay was overall really nice and we were well treated. However, one incident that occurred prior to our arrival got us off to an pleasant start which took us a while to brush off before being able to enjoy ourselves.
We landed at LGA at 11:00pm on Thursday night and immediately called the hotel to arrange our shuttle. We were told to wait by the appropriate stop outside the terminal and the shuttle arrives approx. every 15 minutes. After 25 minutes of waiting we called the hotel and were told that the shuttle should arrive in the next 5 minutes. 15 minutes later we were still waiting. I decided to call once again. Now we were now being told that the driver is just about there. We ended up waiting another 10 minutes before the shuttle finally arrived.
When we made it to the hotel around midnight, we reached the front desk where they clearly knew who we were, but we did not receive an appropriate apology or explanation for what had just happened, they just asked us for our credit card.
Quite a shame to start off our stay like that, but once we were able to brush it off we had a nice time.
If possible I would rate 3.5 stars
- Official Description (provided by the hotel):
- With a convenient location and a recently renovated lobby and fitness center, discover a leader among LaGuardia Airport hotels, New York LaGuardia Airport Marriott. Guests are assured a pleasant night's rest with our hotel's signature Marriott Revive bedding and double-paned soundproof windows. This hotel near LaGuardia Airport offers a unique plug-in panel in each room that allows guests to connect their digital devices to a large 32-inch flat-screen TV. As a convenient New York LaGuardia Airport hotel, we are just a short distance from Midtown Manhattan, Long Island and JFK International Airport. Surrounded by the hustle and bustle of New York City and boasting more than 15,000 square feet of renovated event space, our hotel is ideal for special events, corporate meetings and unforgettable wedding receptions. Additionally, all guests have access to a complimentary airport shuttle to LaGuardia Airport. Enjoy a spectacular New York City getaway during your stay at New York LaGuardia Airport Marriott. ... more less
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- Also Known As:
- New York Laguardia Airport Marriott Hotel East Elmhurst
- Marriott Hotel East Elmhurst
- Marriott East Elmhurst
- East Elmhurst Marriott
- New York LaGuardia Airport Marriott East Elmhurst