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“Front end staff made this great!, covers all the basics”

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Fairfield Inn & Suites Albany East Greenbush
Ranked #2 of 4 Hotels in East Greenbush
Certificate of Excellence
Hilton, New York, United States
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Front end staff made this great!, covers all the basics”
Reviewed 16 March 2013

We had several rooms last weekend. The front end staff was welcoming, understood our needs and accomodated. They advised us about a large group of teen atheletes who were staying and that helped planning. Breakfast was great, great find for the value. Staff who set up breakfast very friendly and offered to help and kept food and coffee coming. Laundry is cheap to do for a hotel.

Room Tip: rooms at end of halls quieter
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loron O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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305 reviews from our community

Traveller rating
    135
    108
    43
    10
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Northern, NY
Level 6 Contributor
288 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 15 March 2013

My husband has to travel to NYC periodically and we were so lucky to find this hotel! Not only is the location to the train station convenient, the hotel is immaculate, the staff are wonderful and the price is reasonable. We recently stayed two nights. We had a quick bite both mornings before heading out. Every one of the staff were so polite and helpful. The breakfast attendant taught my son how to make "the perfect waffle" the first morning. Another staff member opened up the breakfast area when we showed up five minutes past serving hour on the second day. Our room was spotless, as we're the hallways and lobby. We've had some rotten experiences in the Albany area. We will be staying here from now on!

Room Tip: Just ask if you need anything. Customer service is obviously king here!
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank canela42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewes, DE
Level 1 Contributor
1 review
Reviewed 14 March 2013

We enjoyed our recent stay at this hotel primarily because of the pleasant service of all members of the staff we had contact with. The room was comfortable and clean. There was very easy access to the hotel from the parking lot. The breakfast was adequate and well stocked. And the coffee was available at all hours!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAS24Lewes_DE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Troy, New York
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 March 2013

I would definetely recommend this hotel.
Staff was very accomodative.
Room was a nice size and conveniently located by the back door, so I had an easy access to my car.
Breakfast is sumptuous!

on my list for the next potential visits.

thank you

Room Tip: room by the back door - easy access to my car.
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  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophia2204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gonic, NH
Level 5 Contributor
80 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 March 2013

This location was neat, clean and well maintained inside and out. The breakfast area was compact, but people were not lingering. My compliments to whoever made the scrambled eggs. They looked and tasted appealing with some texture. I did not grab the front desk person's name, he was an RIT alumni, but he was very friendly and upbeat with good eye contact and positive body language.

The room was neat and clean as well. It was properly stocked, the bed was firm and there were several pillows with different firmness.

My only negatives on this visit were in the bathroom. The water was barely warm, even when set to the hottest setting. Additionally, even though I was on an upper floor the toilet would have to be flush several times to work properly. There is no point in having a low water use toilet if you have to flush it several times to do the job.

Everything else was good on this visit and I will return here in the future.

Room Tip: The location is near a highway. I faced the rear parking lot and could not hear the highway. I did...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelinNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level 6 Contributor
153 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 3 March 2013

I used this hotel for a girl's get away weekend of exploring the area and XC skiing. We were very pleased with our choice and plan to return to this recently remodeled, clean, friendly spot. Michael at the front desk was especially accomodating. The gentleman in charge of the breakfast area is perfect for the job of greeting people and keeping order. Cracker Barrel next door has a very reasonable menu with some non fried/healthier options. So glad we choose this hotel instead of the many competitors in the area.

Room Tip: Ask for a room facing the wooded area in the back of the hotel if street noise is a consideration.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank stonewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 March 2013

I only stayed here for one night. But the front desk manager Michael is really helpful and nice. This is an excellent experience. Though fairfield is focus on business traveller and somehow is simplified version of courtyard, this fairfield is super better than lots courtyard. I will back again.

Room Tip: It is not facing the road, so most rooms are ok.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AustinYe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Albany East Greenbush

Property: Fairfield Inn & Suites Albany East Greenbush
Address: 124 Troy Rd, East Greenbush, NY 12061-1025
Region: United States > New York > East Greenbush
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in East Greenbush
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Albany East Greenbush 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The newly-renovated Fairfield Inn & Suites Albany East Greenbush is ranked #1 on TripAdvisor and is minutes from downtown Albany, as well as the Empire State Plaza, Times Union Center & Palace Theater. Our public spaces and guest rooms are completely renovated, as of Summer 2016. New to our hotel are studio suites, a 24-hour fitness center, expanded breakfast room featuring Fairfield Inn's new hot breakfast selection and a 24-hour Corner Market. Albany International Airport is a 20 minute drive. We're also located minutes from RPI and HVCC, as well as near corporations like CSC, Regeneron, NYISO, Pitney Bowes & Rensselaer Tech Park. Less than an hour away, check out Saratoga Springs, the Berkshires or Lebanon Valley Speedway. Local shopping is close by at Crossgates Mall, Colonie Center and downtown Troy. Enjoy complimentary WiFi & parking. Our free breakfast includes eggs, breakfast meat & oatmeal in addition to cereal, yogurt & juices. Coffee is offered free in the lobby 24 hours a day. ... more   less 
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Also Known As:
Fairfield Inn Albany East Greenbush Hotel East Greenbush
Fairfield Inn East Greenbush
Fairfield East Greenbush
East Greenbush Fairfield Inn

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