First the good points--the place is cheap and convenient to the main strip (Columbia Turnpike). The room we had was spartan and clean. Despite being near the main road, it was quiet and all we could hear was the neighbor(s) taking multiple showers.
I'd say for a few days in town this place is okay.
It has a small microwave, a small refrigerator and an old shower (no bathtub, so parents with little ones, beware!).
Now for the bad...the service. The motel is run by people who either have no idea about customer service nor do they care. When we checked in, the man at the front desk did not greet us. He did not offer a smile. He just stood stoney faced and demanded with grunts that my partner fill out the form and hand over his credit card. This lack of customer service continued throughout our stay. Any time we had to interact with any staff member (all related, apparently as they seemed Eastern/Indian) we received indifferent shrugs (perhaps they do not understand English?) and sighs of annoyance.
I also felt paying upfront was a bad sign of a shoddy run organization.
- Official Description (provided by the hotel):
- Welcome to Americas Best Value Inn, conveniently located in East Greenbush, New York. Our hotel is within a few miles of downtown Albany, the capital of New York. Visit notable educational sites like Albany Convention and Visitors Center, NYS-Crailo State Historic Site, New York State Museum, legendary USS Slater, Schuyler Mansion State Historic Site, Historic Cherry Hill, NYS-Capitol Building Tours, and Martin Van Buren National Historic Site. Enjoy some family time at Funplex Funpark, strike out at Spare Time-East Greenbush, tee off at Pheasant Hollow Golf Course, catch a movie Regal Cinemas East Greenbush, explore Empire State Plaza, and gaze up at the Henry Hudson Planetarium. Watch live events at Capital Repertory Theatre, Times Union Center, Bleecker Stadium, and Lebanon Valley Speedway. Treat yourself to a meal at one of the restaurants located within walking distance of our hotel such as IHOP, McDonald's, Fisherman's Cove Restaurant, Pizza Hut, Quiznos, Quigley's Pub, Chinese Kitchen, Hot Harry's Fresh Burritos, and Super Buffet.While staying at Americas Best Value Inn East Greenbush/Albany, enjoy the comforts of home with the assistance of our 24-hour courteous staff. Start your day with a free cup of coffee available in the lobby daily from 6-9am. Take a refreshing swim in our seasonal outdoor pool. Appreciate the convenience of our on-site guest laundromat and vending/ice machines. Our one story, exterior corridor hotel offers 32 tastefully decorated guest rooms featuring free wireless high-speed Internet access, microwave, mini-fridge, sitting area, table with chairs, cable TV with HBO, free local calls, and wake-up service. Pets are welcome for a minimal nightly charge. At Americas Best Value Inn East Greenbush/Albany, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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