We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great staff,great location,clean comfortable rooms”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Residence Inn Albany East Greenbush/Tech Valley
Ranked #3 of 4 Hotels in East Greenbush
Certificate of Excellence
York Beach, Maine
Level Contributor
279 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
“great staff,great location,clean comfortable rooms”
Reviewed 30 June 2014

I have stayed here many times.Great staff that does not seem to change.Phil who is a mainstay welcomed us again and as usual you cannot get a warmer greeting. The rooms are always clean and comfortable.The place was filled and that does not interfere with the gratious hospitality and comfotable stay. It is conveniently located right off the highway. This a place we all always try to stay at as we go thru this area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mainelytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Residence Inn T, Director of Sales at Residence Inn Albany East Greenbush/Tech Valley, responded to this review, 8 July 2014
Thank you for taking the time out of your busy schedule to review our property!! We do our best to make sure we provide all of our guests the services that they need to make their stay as comfortable while being away from home.

We thank you again for allowing us to host your overnight accommodation again, and we look forward to hosting you and your family soon again!!

Sincerely,
Hiroko Gier, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

118 reviews from our community

Traveller rating
    63
    31
    17
    7
    0
See reviews for
60
20
4
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Ghent, New York
Level Contributor
317 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 17 June 2014

This suite-style hotel features comfortable rooms and extra features like evening happy hours with beer, wine and snacks for guests at reasonable prices. Hotel has pool and health club as well. Rooms include equipped kitchens as well. The location is very convenient for guests with cars. Hotel is set off of the road providing privacy and quiet setting.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Judith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Residence Inn T, Director of Sales at Residence Inn Albany East Greenbush/Tech Valley, responded to this review, 20 June 2014
Thank you for taking your time to review our property!

We would like to thank you for allowing us the opportunity to host your overnight accommodations!! We are hopeful that all arrangements went smoothly and we were able to supply the attention and details necessary to make your overnight accommodations a success.

Sincerely,
Hiroko Gier, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Summerville, South Carolina, United States
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 May 2014

Combined business with pleasure for an extended stay at this location. We arrived before check-in, but staff worked with us and were very helpful in finding rooms that were ready to occupy. This hotel was very clean and quiet, we were on the 2nd floor. My elderly Mom was in the room next to us and was quite comfortable. We had been on the road a while before checking in so we had laundry to do. Hotel laundry room was very clean! This hotel is convenient to get to, right off I-90. We've stayed at this location before and will definitely go back as we expect more travel to this location in the future.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Residence Inn T, Director of Sales at Residence Inn Albany East Greenbush/Tech Valley, responded to this review, 27 May 2014
Thank you for taking the time to review our property and choosing to stay with us. We are happy to hear that we were able to supply the attention and details necessary to make your overnight accommodations a success. We truly appreciate your business and look forward to hosting you and your family soon again!

Sincerely,
Hiroko Gier, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seminole, Florida
Level Contributor
175 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 21 May 2014

This property was chosen,by my son in law,who works for marriot..As it was graduation weekend, all the other properties near clifton park were full..We had a wedding located there.. I found our room to be clean and quiet..The staff was very friendly..The only negative..there was no ice bucket in the room..enjoyable stay..Breakfast and dinner included.

  • Stayed May 2014, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bugman33772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Residence Inn T, Director of Sales at Residence Inn Albany East Greenbush/Tech Valley, responded to this review, 27 May 2014
Thank you for allowing us to be your "home away from home" while being on the road for your family's special weekend. We thank you again for choosing to stay with us, and hope to host your overnight accommodation again in the future.

Sincerely,
Hiroko Gier, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 May 2014

I have stayed at this hotel previously and the experience has been consistent. The location is fairly convenient with shopping close by and a short distance away from DT Albany. if you are continuing on the NY turn pike, it is a good stop. Also, the property is surrounded by trees, so it is very quiet at night for a good night sleep.

The hotel itself is not very new, having said that, it seems the property went through some updates recently. We stayed in an one bedroom unit and it was comfortable. Other than the small things such as bathroom tiles, shower looking old and kitchen appliances, it is in a fairly good shape.

Service was not bad, but not good either. We called from our room to request for extra blanket and pillow, but it was never delivered. When I asked about if there's single use earphone for the gym equipment television, the front desk staff told me to buy it from WalMart down the street, at 11PM at night.

I would probably stay here again if the price is right. The property should be renovated more extensively in the near future, and staff training needs to be more on par with Marriott standard.

PRO
-Breakfast
-Location
-Quietness
-Cleanness

CON
-Age of the hotel
-Staff (some, not all)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McBerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Residence Inn T, Director of Sales at Residence Inn Albany East Greenbush/Tech Valley, responded to this review, 9 May 2014
Thank you very much for taking the time out of your busy schedule to write about your experience with us.

I would like to apologize, on behalf of the hotel and our staff, for the inconveniences you had experienced during the past stay here at the Residence Inn by Marriott Albany East Greenbush / Tech Valley. We do our best to make sure we provide all of our guests the services that they need to make their stay as comfortable while being away from home. We appreciate your business, and I will be speaking with my staffs in regards to the concerns you have stressed so we can go over the proper procedures for our guests in the future.

Thank you again for your attention to this matter, and we hope that you will allow us to host your overnight accommodations again in the near future. If there are any questions, please feel free to contact me directly at any time.

Sincerely,
Hiroko Gier, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Woodlands, Texas
Level Contributor
4 reviews
Reviewed 24 February 2014

I have been staying in this hotel for about 5 years on and off. I have a good status in Marriott as I travel a lot. Overall I think that Residence Inns are perhaps a bad option for business travelers. People cook at times and even have pets in these rooms so smells, odors permeate easier than the occasional visitor.

As to this property near Albany, well, the odors and smells are bad. Mattresses feel cheap and soft. Bedding feels closer to paper towels. There are scrapes and blemishes in doors, hallways, walls, etc. You can see sub par maintenance efforts: e.g. different paint tones to correct blemishes and scraping. I think the worst is the state of the carpets. All you need to do is move a piece of furniture and you'll see in what bad shape they are. The other lousy point is the lackluster housekeeping. Dishes in the room are just thrown in the washing machines and replaced as they come out. So imagine grabbing a deep bowl and finding hardened egg yolk. Yes that happened in my stay. I dropped my car keys and looked under the bed and I found clothing items from a previous guest.

Overall this property feels unkempt, It smells old, and the counter service is not what it was a few years back. I am not coming back to this hotel again.

Room Tip: Try another hotel.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Residence Inn T, Manager at Residence Inn Albany East Greenbush/Tech Valley, responded to this review, 26 February 2014
Dear Victor-
Thank you for taking the time to share your experience with the Residence Inn Albany East Greenbush/Tech Valley.

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Please feel free to contact me directly to discuss this in detail for I would love to learn and grow from your experience. Also, to address your concerns so that we can ensure you have an exceptional experience on your next visit.

Sincerely,
Samantha Munn CRDE
Operations Manager
Residence Inn by Marriott
samantha.munn@marriott.com
518.720.3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 December 2013

I've stayed at this hotel weekly for seven months while on a nearby assignment. The hotel offered a good rate for my firm and it has been an excellent place to stay. The beds are comfortable, the staff is competent and courteous and the location is convenient. The recent completion of a roundabout makes it much easier to exit in the morning.

The hotel offers a free breakfast and dinner. It's not a restaurant but the meals are adequate and very convenient after a long day; especially during the winter when going out to find a restaurant means braving the cold again.

Location in a tech park means quiet surroundings and no highway noise.

Room Tip: Some rooms have gas fireplaces and those are quite nice during the winter.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scansafatiche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Residence Inn T, General Manager at Residence Inn Albany East Greenbush/Tech Valley, responded to this review, 24 December 2013
We appreciate your extended stay business for allowing us to be your "home away from home" during your assignment. We do our best to make sure our guests' stay is comfortable while being away from home.

Thank you for taking the time to review our property and we do look forward to hosting your overnight accommodation again.

Sincerely,
Jonathan Andreadakis, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near East Greenbush
0.5 mi away
Hampton Inn & Suites Albany-East Greenbush
0.3 mi away
Fairfield Inn & Suites Albany East Greenbush
0.2 mi away
Holiday Inn Express East Greenbush (Albany - Skyline)
Show Prices
Show Prices
Show Prices
8.1 mi away
Staybridge Suites Albany Wolf Rd-Colonie Center
3.1 mi away
Hampton Inn & Suites Albany - Downtown
3.2 mi away
Renaissance Albany Hotel
Show Prices
Show Prices
Show Prices

Been to Residence Inn Albany East Greenbush/Tech Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Albany East Greenbush/Tech Valley

Property: Residence Inn Albany East Greenbush/Tech Valley
Address: 3 Tech Valley Dr, East Greenbush, NY 12061-4134
Region: United States > New York > East Greenbush
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in East Greenbush
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Albany East Greenbush/Tech Valley 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Priceline, Hotels.com, Southall Travel, Ebookers, Travel Republic (UK), Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Hotel.de, HotelQuickly and Cancelon so you can book your Residence Inn Albany East Greenbush/Tech Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Albany East Greenbush/Tech Valley Hotel East Greenbush
Residence Inn East Greenbush
East Greenbush Residence Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing