Header - Staff VERY pleasant. Thanks!
Weather tanked after an ice hockey weekend for child so made a late afternoon reservation and I was concerned about usual room request (bad knee, need a lower floor by the door). There were several hotels in the same industrial park type of location.
Again, Desk staff was very pleasant and helpful. The main area was very, very bright, roomy, breakfast was usual fair and packed which wasn't unexpected, they worked hard to try and keep it stocked. Waffle maker seemed to be burning waffles so I shied away from it although it could have been residue from someone else and needed wiped down but many were commenting about difficulty with it amongst themselves. I was REALLY surprised how quiet guest noise was for number of guests. .
Again, credit for Staff, very pleasant, it was relatively clean with one exception I noticed, plenty of hot water with a good shower. Really skimped on towels, only had 3 even with requests for extras on my account due to child's sport, 2nd time this has happened at the chain, we had to share towel we used on our hair. I wasn't going to desk with those bright lights at night to ask for more. Also, NO BLOW DRYER FOR HAIR..be prepared. I didn't need but if you do, consider it.
Rooms need a small kitchen sink, seemed weird compared to others in the chain.Bed was excellent, so was the sofa, firm, seemed new.
I really wish all of the Suites had 2 TV's because that whole turn to bedroom or living room doesn't really make it a suite and just annoys people.Marriott just do it. Lighting was abrasive over bed but if working or didn't have e-reader, it was perfect for reading papers/reports, etc. and it was on a dimmer. But still like sitting under a spotlight at it's lowest, considering it was in an industrial type park I see the need. Plenty of lights and outlets, no complaints there at all.
Just a few suggestions made over and over at all "suites" - 1) - the TV - please just put $100 TV's in the living room and move the bedroom one to the roomier side of the bathroom exit. Then if you need to adjust thermostat during the night and don't want to turn on a light, you won't kill your shins slamming into suitcases and the TV table. Please? those tables have sharp corners. Hang a cheap TV on the living room area wall. You could do the whole place in 2 days, really. 2) put sinks in the kitchenette because it's a toss up what you will find at each place and hard if you have your own stuff to be rinsing and cleaning for the next day in a bathroom sink while someone is sleeping? Hockey water bottles, travel mugs, sports mouthpieces, retainers, you name it, you have to turn on a light, and disturb the sleeping, because bathroom sink is in the open and shower and toilet are in their own closed area, and 3) please, upgrade the heating units to quieter ones. For anyone who is a light sleeper and has a choice this might a deal breaker. I realize you get what you pay for and overall I gave a 4 but these things need to be examined. Simple and easy to correct.
- Official Description (provided by the hotel):
- The SpringHill Suites Syracuse Carrier Circle offers an ideal location near Syracuse University, Downtown Syracuse and Destiny USA. Our Carrier Circle hotel is also convenient to I-90 and Syracuse Hancock International Airport (SYR). Standing out among other hotels near Syracuse University, our guest rooms and suites feature 25% more space for living, working & sleeping. Guests will be sure to stay productive with complimentary high-speed wireless Internet, large work desk with ergonomic chair, in-room coffee maker and more. As one of the premier Carrier Circle hotels, we offer a free hot breakfast buffet and 24 hour fitness center with indoor pool. While staying at our Syracuse University hotel, guests will have easy access to popular area attractions including Destiny USA, OnCenter Convention Center, Everson Museum, and Carrier Dome. Business travelers can take advantage of our boardroom, ideal for small meetings. ... more less
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- Also Known As:
- Springhill Suites Syracuse Carrier Circle Hotel East Syracuse