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“nice hotel in quiet area”

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SpringHill Suites Syracuse Carrier Circle
Ranked #7 of 19 Hotels in East Syracuse
Certificate of Excellence
Reviewed 13 July 2014

We stopped in Syracuse on the way to NYC for a Saturday night stopover. We arrived early evening. The area was quiet for a Saturday. It actually might be busier during the week. We were greeted warmly and checked in with no problems. We wanted to tour Syracuse campus and also find a place to eat. The lady at the desk took time to answer all our questions and gave us directions.
The rooms were very nice. The beds were comfortable. The bathroom had plenty of room. It was a nice night sleep.
I would highly recommend this Springhill Suites

  • Stayed: July 2014, travelled with family
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1  Thank Amos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle N, General Manager at SpringHill Suites Syracuse Carrier Circle, responded to this reviewResponded 1 August 2014

Thank you for taking the time to share your experience with us. I am happy that we
were able to help you with directions and dinner options that worked well for you.
Syracuse has so much to experience so I hope you can visit again!

Best Regards,
Danielle Neuser
General Manager

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123 - 129 of 213 reviews

Reviewed 9 July 2014

Although we found the hotel super clean, and very accommodating,...we seemed to have had a mixed experience on our stay here.

Our arrival was fine, and rooms are spacious...though we have had slightly larger fridges in similar hotels, as of late. Clean and definitely comfortable. Though, on our particular stay, we ended up having an issue with our thermostat. To be honest, we didn't completely notice the problem til later in the evening. .....thanks to Betty at the front desk, who was able to change our room for us , very promptly. Thank you for that.
The pool ended up being closed due to a maintenance problem caused by other guests. This was unfortunate as our family is a bunch of "water people". The fitness room, though congested, is updated with new equipment.
We did find the breakfast " slim" on choices and supply . Not the first time we have encountered this at a Springhill Suites location, and wondering if its part of the chain, rather than the individual hotel.
Again, thank you to Betty and the staff for making our stay, comfortable.

Stayed: July 2014, travelled with family
1  Thank AdrianSly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary G, Manager at SpringHill Suites Syracuse Carrier Circle, responded to this reviewResponded 11 July 2014

Dear AdrianSly,

Thank you for taking the time to share your experience at SpringHill Suites. We understand that it can be very frustrating for you to find we fell short on meeting your expectations.

We have shared your comments with our staff. We take great pride in their excellent customer service skills and their ability to promptly handle any issues that may arise.

Unfortunately, the issue with the pool was due to circumstances beyond our control and closed for health and safety reasons. We do apologize for the inconvenience this caused you.

Thank you for bringing the breakfast issues to our attention. We do follow certain Marriott standards specific to the SpringHill Brand. However, on your next stay with us, should you find the breakfast items are not properly supplied, please let our breakfast attendants know.

Again, thank you for taking the time to share your experience with us. We look forward to seeing you on your next visit so we can have the opportunity to provide you with an exceptional stay.

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Reviewed 30 June 2014

Stopped here for a quick night en route from OH to NH: me, my husband, 9 & 10 yo's. Stayed in a suite with a room w/ couch (sleeper), small fridge (no freezer), desk, then two double beds. Fairly large bathroom. HUGE walk-in closet, which was kind of amusing. I could have put a kid in there! Strangely, though, there's no light, so digging through the luggage to find jammies and toothbrushes was challenging at 11pm. I mean, no light in a closet? Room was spotless, though. We had lots and lots of space for the like 8 hours we were there. Bathrooms was big and oh, so clean. Breakfast wasn't half bad, and I've had some pretty "meh" breakfasts at Springhill Suites, don't let the door hit you on the way out, if you know what I mean. We're generally Residence Inn fans (like the kitchen for a longer stay) but this was pretty awesome for a quick stay. And GAWD who designed those Residence Inn couches? They are a travesty. This was actually a couch you could actually sit/sleep on. Nice job, Springhill Suites!

Room Tip: The two double bed room w/ sleeper is cavernous! Well, okay, not a cavern but ample for a family of...
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  • Stayed: June 2014, travelled with family
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1  Thank Furcow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

I have stayed at this location a half dozen times and it is a nice alternative to the older hotel offerings in the "traditional" Carrier Circle hotel line-up. SpringHill Suites are modern, spacious, clean and perfect for business or family travel. This location has always been perfect for business needs.

  • Stayed: May 2014, travelled on business
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4  Thank Weycool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

This hotel looks very modern and updated when you arrive. Nice fitness room and pool. Front desk staff is very attentive. We were in town for business/family and it really did work out perfectly.
Rooms are clean and the layout is very functional--although the bathroom sink outside of the actual bathroom is a little bit of a problem at times.
There is a breakfast bar and food/drinks/sundries are available in a small store adjacent to the front desk and the location is very convenient.

Room Tip: Rooms that face the roadway are a bit loud.
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  • Stayed: May 2014, travelled with family
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3  Thank PB99power
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

A great find in the Syracuse area. It was a brief stay for us but an enjoyable one. the hotel is well maintained, very clean with large rooms. It is like a residence inn except no kitchen.

The room was very spacious, a two double bed room with a pull out couch can sleep comfortably up to 6 people, although probably not recommended for sanity reason.

The hotel had a small gym and swimming pool, the equipments are not broken but can use some upgrade, specifically the treadmill.

The hotel came with free breakfast with hot item. Although I did not get to enjoy the breakfast but it looked every good.

  • Stayed: May 2014, travelled with family
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2  Thank McBerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

My son and I spent an overnight here when taking in a Syracuse Chiefs game on the way to Cooperstown. Did not spend much time at the hotel, but I can say that the front desk staff was very friendly and helpful, and the room was very nice and clean. The hotel was located within a very short drive of Syracuse, which was convenient. I would recommend this hotel to anyone who is visiting Syracuse.

  • Stayed: April 2014, travelled with family
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1  Thank Kmurph62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Syracuse Carrier Circle

Address: 6580 Weighlock Dr, East Syracuse, NY 13057-1498
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in East Syracuse
#4 Family Hotel in East Syracuse
#6 Business Hotel in East Syracuse
Price Range: £78 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Syracuse Carrier Circle 3*
Number of rooms: 45
Official Description (provided by the hotel):
The SpringHill Suites Syracuse Carrier Circle offers an ideal location near Syracuse University, Downtown Syracuse and Destiny USA. Our Carrier Circle hotel is also convenient to I-90 and Syracuse Hancock International Airport (SYR). Standing out among other hotels near Syracuse University, our guest rooms and suites feature 25% more space for living, working & sleeping. Guests will be sure to stay productive with complimentary high-speed wireless Internet, large work desk with ergonomic chair, in-room coffee maker and more. As one of the premier Carrier Circle hotels, we offer a free hot breakfast buffet and 24 hour fitness center with indoor pool. While staying at our Syracuse University hotel, guests will have easy access to popular area attractions including Destiny USA, OnCenter Convention Center, Everson Museum, and Carrier Dome. Business travelers can take advantage of our boardroom, ideal for small meetings. ... more   less 
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Also Known As:
Springhill Suites Syracuse Carrier Circle Hotel East Syracuse

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