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“ok in a pinch” 2 of 5 bubbles
Review of Americas Best Value Inn - East Syracuse

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Americas Best Value Inn - East Syracuse
Ranked #19 of 19 Hotels in East Syracuse
edwards, Ny
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“ok in a pinch”
2 of 5 bubbles Reviewed 30 November 2013

the room was clean, could use some work. It's in a pretty good location, close to rt90. We stay in the area several times a year, and thought this place might be and upgrade from our usual place. The biggest drawback was the bed. It was hard as a rock (not firm, just hard) and two of the skinniest old pillows I have ever seen at a motel/hotel. There was a lot of hall noise as well, so sleep didn't come very fast or steady. I was woken 3 times by noise, even with the heater running. We made it through the night though, and hopped in the shower to get some of the kinks out of my back....it whistles like a tea-kettle the entire time. The continentail breakfast was completley gone at 9:05 am, not even juice! and the clerk at the front desk didn't even bother with as much as "so long" as we went out the door.... so much for this place. From now on it'll be back to the Days Inn a couple blocks over, and they are 10 bucks a night less.

Room Tip: try the days inn, or any of the other lodgings in the area.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank wm H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review, 3 April 2014
Please accept our sincere apologies as to the inconvenience of noise you experienced during your stay in our hotel. We take pride in continuously providing customer’s satisfaction and unfortunately, we did not meet your expectation. We deeply value your relationship with our hotel and we are committed to providing you with the highest level of service. We hope that this does not stop you from choosing to stay with us again. Thank you for your business and for sharing your honest feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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87 reviews from our community

Traveller rating
    4
    20
    21
    16
    26
See reviews for
8
36
9
14
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Buffalo, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

This is a monthly stop over for me, it IS really a good deal, and definitely a clean cheaper motel. Smoker friendly, too, which is great but the wi fi signal at the back of motel is really weak and barely connects. But who can complain about that at this price point. The breakfast is ok, really good coffee. Also free popcorn in lobby! Really nice staff too.

Room Tip: This building is rather large, you CAN ask for a room w/ the micro/fridge combo if u need.
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  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jdt582013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 November 2013

Stayed here one night. Room was small had one queen bed. But it was clean and the bed was comfortable. There were smoking rooms next to non-smoking so the hallway smelled like smoke but not our room. Breakfast was light, but coffee was good. The room's heater did not work, but I didn't bother to get it corrected, so I can't say how it would have been handled.

Would recommend for a quick over night stay

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gerri714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo
Level Contributor
289 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed 30 September 2013 via mobile

Great location and an even better price. A salesman's destination. Clean, fairly up to date, small but who cares! I need a clean bed & internet and I am back on the road in the morning. There is a breakfast but I try not to eat that stuff. Not for a romantic overnight and if it is you are kidding yourself!

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
1 of 5 bubbles Reviewed 23 September 2013

Warning when you book, there are hidden fees, I booked a room for 49.00 and there were over 20.00 in fees that the customer service line could not explain. So a 49.00 room cost 70.00.
Also there are cancellation fees of about 10.00, so not as good a deal then it appears.

Room Tip: Call the Hotel directly and get a quote, do not use the on line services.
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  • Stayed September 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 August 2013

I was initially very apprehensive when I looked at the reviews for all the chain 'inns' in this area for breaking our journey for the night for our long weekend trip to Niagara.
TRAVEL TIP for low-end motels/inns. Ask to see the room before checking-in. I had called ahead couple of places to make sure they had rooms available. We got a clean room, i checked for clean sheets, bed was nice n hard, although comforter was dated n scary. bathroom was also quite ok. This place is definitely dated and I was afraid to put any clothes on cushioned bench(stained) Breakfast was okay as is in places like days inn etc.Based on the other hotel reviews I read in this area,I'd say this one is okay.

Room Tip: Ask to see the room before checking in.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dw1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn - East Syracuse

Property: Americas Best Value Inn - East Syracuse
Address: 6608 Old Collamer Rd, East Syracuse, NY 13057-1204 (Formerly Microtel Inn - East Syracuse)
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #19 of 19 Hotels in East Syracuse
Price Range (Based on Average Rates): £
Hotel Class:2 star — Americas Best Value Inn - East Syracuse 2*
Number of rooms: 99
Official Description (provided by the hotel):
With a convenient location minutes from I-90 and perks like free continental breakfast, free Wi-Fi, free local and Long distance phone calls to the US and Canada - the wallet-friendly Americas Best Value Inn is poised to provide a convenient and budget-conscious stay for all our patrons. At Americas Best Value Inn - East Syracuse, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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Also Known As:
Microtel East Syracuse
East Syracuse Microtel

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