A friend and I stayed at the Doubletree Syracuse for our annual shopping trip. I booked through Priceline at $90. First impressions: The exterior reminded us of a hospital, but the lobby was nicely renovated, check-in was easy and of course, you get the warm Doubletree cookie. :-) This hotel has a large conference center and those public areas have been very nicely updated. However, beyond the lobby, restaurant and meeting rooms was another story. We were on the second floor and the carpet was full of black stains and the walls were dirty. The room itself was ok. Beds were comfortable, bathroom was updated, plus a flat screen TV and free wireless Internet. Our main issue was with the room temperature. The room was too warm, despite our efforts to turn down the heat; it ran at 76-77 degrees. We called the front desk to get the AC fixed and were informed the AC was off this time of year (fair enough) and suggested we open a window. Considering we were on the first floor facing a parking lot, that wasn’t a great option but did work. Our other complaint was the housekeeping. The beds were made up, but the room was not thoroughly cleaned.
So in summary…hotel was ok, but with so many other newer, cleaner options, I wouldn’t go back in a hurry.
Tip: Check out Dinosaur BBQ – It lives up to the hype! Long wait (1.5 hours) but not to be missed when in Syracuse.
- Official Description (provided by the hotel):
- Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more less
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- Also Known As:
- Doubletree Hotel East Syracuse
- Doubletree East Syracuse
- East Syracuse Doubletree