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“Nice property”

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DoubleTree by Hilton Hotel Syracuse
Ranked #6 of 19 Hotels in East Syracuse
Reviewed 29 March 2012

Family enjoyed the stay - room was on the smallish size - restaurant and bar staff were extremely good. Pool was very hot and we had to request new towels on 2 separate occasions.

  • Stayed: March 2012, travelled with family
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Thank Frequent_Travaler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kmagdon, Manager at DoubleTree by Hilton Hotel Syracuse, responded to this reviewResponded 30 March 2012

Thank you very much for sharing your recent stay experience and we are so glad to hear that both you and your colleagues were pleased with everything from the bed, to your shuttle needs! We look forward to your return in the future and appreciate your business.

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Reviews (969)
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834 - 840 of 969 reviews

Reviewed 29 March 2012

I recommended this property to my colleagues based on reviews in TripAdvisor and was not disappointed. No one in my group had any issues, the food and drink were above average, and even mid-week this is clearly a popular spot for groups and conventions. Rooms were large and - avoiding a pet peeve - the heating/cooling unit can be set for "fan only" to create a nice white noise without big bangs when the A/C cycled. Great for sleeping well, and the bedding was up to DoubleTree standards. Bathroom was spotless and service very attentive. Front desk staff was always helpful. The hotel van was very helpful to my guests from far away, and was able to meet all their needs.

  • Stayed: March 2012, travelled on business
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Thank LarryBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2012

Got this on Priceline "Name your own price" for 60% of the suggested booking price. Manager's reception of champagne/snacks at 5:30pm on a Wednesday evening is a nice touch, along a cookie upon checkin. Nice warm pool and hot tub. Don't understand why there are teen age kids overnight on a Wednesday evening...No wonder our education system isn't the best... Didn't get a king room as requested, but double bed was very comfortable. WiFi was complementary contrary to Doubletree website....Thanks DoubleTree. Also complementary coffee in the morning in the lobby...a nice touch.

Room Tip: 4th floor room had a small balcony
  • Stayed: March 2012, travelled as a couple
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Thank Larry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

My family and I recently stayed one night at this hotel on our way from Toronto to NYC.
We have young children and a car trip from Toronto to NYC is too long for them.
So we decided to stay overnight in Syracose, as it is half way from Toronto to New York.
We stayed at Doubletree once, a few year ago in Niagara Falls, and we liked the hotel there, so decided to give it a try in Syracose.
We did the same on our way back from NYC to Toronto, and again, were very satisfied with this hotel!

The hotel is located close to highway, but it was not noisy.
The room was spacious and clean, the beds were very comfortable.
The bathroom was clean and looked like it was renovated recently.
Our kids liked the check-inn welcome cookies, the parents liked the coffee maker with great coffee/tea in the room :)
I would recommend this hotel and would stay here again!

  • Stayed: February 2012, travelled with family
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1  Thank Marianna2008Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

I am staying here for a conference and I must say i am very impressed and this hotel is exceeding my expectations. Starting with their signature check-in gift of a warm cookie, my room is very clean and fresh. The bed and pillows are very comfortable; outlets are plentiful and conveniently located within the base of all the lamps.
The room is spacious to wAlk around and has a great desk and desk lamp. One of my favorite perks is the inclusion of Crabtree and Evelyn Citron soaps, lotions, shampoo, conditioners in the bathroom. In addition there is even mouthwash, and neutrogena liquid body soap.
There is a Wolfgang Puck one touch coffee tea makers with many flavors of coffee and tea included.
What appears to a high def TV is here as well. I definitely will stay here again!

  • Stayed: March 2012
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Thank canter2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

On a recent trip we were greated so warmly and given the delicious cookie. Our room was clean and the best beds ever. Great location near the airport with free shuttle that they use to take us to area restaurants. Food was excellent and free wifi!

Room Tip: Use the work out room open 24 hours with great equipment
  • Stayed: February 2012, travelled on business
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Thank Zito55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

I recently stayed at this hotel, the staff is friendly room was clean and modern this was my first time staying with double tree. I enjoyed the welcome cookie a nice concept.

  • Stayed: February 2012, travelled on business
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Thank ChasmeBadur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Syracuse

Address: 6301 State Route 298, East Syracuse, NY 13057
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in East Syracuse
Price Range: £78 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Syracuse 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more   less 
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Also Known As:
Doubletree Hotel East Syracuse
Doubletree East Syracuse
East Syracuse Doubletree

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