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“Superb!” 5 of 5 bubbles
Review of CrestHill Suites Syracuse

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CrestHill Suites Syracuse
Ranked #4 of 19 Hotels in East Syracuse
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb!”
5 of 5 bubbles Reviewed 24 October 2013

I booked on Priceline and got a fantastic deal. I had read other reviews that said how great it was but it exceeded my expectations. Complimentary supper and drinks during weekdays, free laundry (a room on each floor), complimentary breakfast with eggs and bacon and, to top it all off, a very clean suite with a separate bedroom so we could put our little one to bed and stay up to watch TV on the 42 inch. And the staff were amazing! Best hotel I ever stayed in, by far! Thanks Cresthill Suites!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Labradortothecore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, 29 October 2013
Thank you for your excellent review of CrestHill Suites during your visit to Syracuse. We certainly hope to see you again on your next visit through our area! Yes excellent breakfast , I agree!

Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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559 reviews from our community

Traveller rating
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    55
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    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Margate City, New Jersey
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

wow. thats all i can say. i booked on hotwire hotrate for only 65$. that low, you never know what to expect. we stopped half way on our way to niagara falls for the night and i must say WOAH i was impressed. it is a suite, therefore had our own bedroom with a living room, and a full kitchen. im saying there was even a dishwasher in there. the staff was so sweet adn helpful in everything. i thoguht it couldnt get better, they told me the chef was making dinner in about an hour. and it was free! i said HUH? free dinner?? AND DRINKS! two drinks per guest (they had budweiser cans and some red wine) dinner was baked ziti salads and brushetta. we indugled in brushetta and wine, and headed out. was really good. they offer dinner i believe it was 5 nights a week, had a free simple breakfast, bagels and sorts but still for 60 bucks a night i was satisfied. very very clean rooms, bed was comfortable. i couldnt have had a better place to stay for the price!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sbrill5481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, 29 October 2013
Thank you so much for your excellent review on our hotel. We are glad you enjoyed the yourself during your stay with us! Please stop in again,,, soon!

Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Brunswick, New Jersey, United States
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

My wife and I stayed here for the weekend for our wedding. The staff and rooms and the service was awesome. We felt welcome and they treated our friends and family with so much respect. The rooms were awesome too! They were clean, large and very cozy. I would recommend this hotel to anyone looking to get the most out of their Syracuse experience.

Room Tip: Second floor rooms have tall ceilings!
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DCW340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, 29 October 2013
WOW,,,, Thank you for your glowing recommendation! We are so glad you selected to stay at CrestHill Suites!!! Stop in again on your next visit to our city!
Thank you

Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
118 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

Knowing we would want more than just a spot to sleep, we choose Cresthill Suites to have a bit more comfort and homeyness while on the road. So glad we picked this one. The two-bed suite has a full kitchen, well-stocked with everything to make simple meals. We appreciated the little touches like paper towels, microwaveable dishes and even a strainer. None of these are kitchen luxuries when you're at home, but they can make a difference when you're not.

Everything was immaculately clean, and the room layout was better organized than many. My only beef would be that in our suite, the closet is inside the very spacious washroom. Not very convenient for more than one person.

Lastly the breakfast buffet was a notch above others we've sampled. Again, it's the little things that make it better: fresh fruit, yogourt, mini egg omelettes, cream cheese.

These are the beginnings of a good day, and who doesn't want that?!

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Chattyscrapper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, 29 October 2013
Thank you for taking the time out of your day to write such a pleasant review on the hotel. Glad you noticed all the little things that make CrestHill Suites so complete!,,,, And yes, excellent breakfast, I agree!

Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gatineau, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 October 2013

First off,a big thank you to Amanda Howard and her very professional staff.
a well situated property, close to everything.
Our two bedroom suite was perfect,overall pretty quiet aside from the occasional slamming door in the morning. Good continental breakfast but might I suggest cleaning the tables more often.
One bedroom had a king bed with bathroom with tub and the other had two queens with bathroom with shower. Beds were comfortable. Fully equipped kitchen with even a beer bottle opener and wine bottle opener (a first).
My only complaint would be to replace your old cable decoders as they kept freezing up in guide and they take away from your nice flat screens. High def is the way to go these days

Room Tip: Top floor ensures you won't have kids jumping on top of you all the time
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Starick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, 29 October 2013
Amanda H. is certainly an asset to the overall operation here at CrestHill Suites! Hey, guess what???? Ask you you will receive..... New upscale HD cable boxes are being installed the first two weeks of November. They come with 5 HBO channels and alot of extra other channels, over 150 HD selections. Thanks for mentioning that and rest assured, we heard you!

Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 October 2013

We tried to book very late in the week and there were no rooms left because it was Super Dirt Week in Syracuse . I asked Amanda the assistant manager to contact me if any cancellations came up . Sure enough a day later ,Jim the manager contacted me with a cancellation and a reasonable rate . We booked for the weekend. We were to arrive very late in the evening from Ottawa .
We had a kingbed suite that resembled a bachelor apartment with seperate bedroom ,very comfortable .Having a fridge and stove is a real bonus .Very freindly staff. At checkout my bill was slightly higher than quoted , but it was resolved instantly . I highly recommend this motel to other families in the Ottawa area . The breakfast was good and got refilled quickly. I liked having tv's in both rooms.

Room Tip: We were on the second floor and it was quiet .
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jrobinsonracefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, 29 October 2013
Hey Race Fan,,,
I am so happy to hear tat everything went well with your trip and your weekend in the DIRT! Most likely I was the one who screwed up your rate... but we fixed it... Thanks for the excellent review! Tell more of your friends up there, next time down here, let me know and I can arrange for the Stanley Cup to be here as you Canadians never get a chance to see or touch it!!!!
See you next year.

Jim Stocker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Brunswick, New Jersey
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

I reserved a block of rooms here for my wedding on 10/4/13, and overall it was a great experience. Customer service was excellent and the rooms were much better than expected for the price, all with full kitchens! Loved the complimentary room for myself and my groom and the free meeting room that was available to come back to after the wedding. Also, free dinner on weeknights?? And fantastic breakfast everyday?? Love it!! Will definitely go back when visiting family in Syracuse.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elc24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review, 20 October 2013
Thank you for the great review and also a big "thank you" for having your wedding group stay with us here at CrestHill Suites. Congrats on getting married and the staff here all wish you two, years and years of happiness.
Thank you!
Jim Stocker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CrestHill Suites Syracuse

Property: CrestHill Suites Syracuse
Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
Price Range (Based on Average Rates): £
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse

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