I spent 4 days in Syracuse and spent my evenings at this hotel. It's a nice quiet area away from the hustle bustle but still easy access to the highway. The rooms are clean and spacious, but the noise from inside the hotel was HELL. The people staying on my floor must have thought it was ROMPER ROOM and were literally bouncing off the walls so badly that the pictures shook on the walls in my room. This was well past 10pm approaching 11pm. I did call the desk and they did send someone up. The noise stopped for about 10 minutes and then started up again. It wasn't just me that heard it. There was another couple that peeked into the hall at the same time I was trying to figure out what the deal was.
With that said, my stay just wasn't up to par with other properties. Not that the hotel can control every aspect of their guests but this was really obnoxious. (I have children and have a pretty high tolerance for a little extra laughter and boisterous noises. This was beyond that so much that I wasn't sure that caged animals weren't staying next door.)
My other complaint was the breakfast. OVERCROWDED. NOT ENOUGH STAFF, especially in the kitchen to keep up. VERY SLOW! NOT ENOUGH SEATING.
There are plenty of properties to stay at in East Syracuse. I'll probably skip this one from here on out.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more less
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- Also Known As:
- Hilton Garden Inn Syracuse Hotel East Syracuse
- Syracuse Hilton Garden Inn
- Hilton East Syracuse
- East Syracuse Hilton