This property is in general well managed and maintained. Earlier issues with breakfast room food, coffee, and service have been resolved. Unfortunately, there is a continuing problem with the adjustable mattresses, which are prone to frequent breakage. We have encountered this problem at any number of other properties of similar age. Corporate needs to bite the bullet and replace all of these failure-prone mattresses, the sooner the better.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Syracuse Hotel East Syracuse
- Syracuse Hilton Garden Inn
- Hilton East Syracuse
- East Syracuse Hilton