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Residence Inn by Marriott Syracuse Carrier Circle
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Reviews (170)
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All reviewsmain buildingstayed herebath suiteoutside entrysports courtapartment complexchain typetwo storiesmarriott chainsized refrigeratorpet friendly hotelfull kitchengreat kitchenwithin walking distanceeggs and sausageroom was cleanfirst floor
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Reviewed 18 September 2013

We enjoyed the separate bedrooms/baths in the 2 bedroom suite, and there were no issues with noise. The suite was very clean,and the kitchen completely outfitted. The housekeeping service was good, even leaving towels when our daughter did not want anyone entering her bedroom. The location is convenient with several restaurants (Justin's, Grimaldi's, Ruby Tuesdays) within walking distance ---not often the case in the suburbs of Syracuse. Breakfast was a little on skimpy side, and unfortunately the milk was sour one morning. The design of the suite could be better: French doors into one bedroom and a window paned door into the other, with only sheer curtains on both, did not allow for much privacy and guaranteed that any light in the living area would disturb anyone trying to sleep. Compared to other Residence Inns, the size of the bedrooms was a little small (no room for a chair in the bedroom area). We would definitely stay here again as the pluses outweighed the minuses.

  • Stayed: September 2013, travelled with family
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Thank Victoria_Reynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

We arrived at this Residence Inn just prior to severe weather moving through the area. The front desk alerted us to that fact and moved us through the check in process effeciently so that were were unpacked prior to the thunder, lightening and downpour. Our 2br 2 bath suite was beautiful, well appointed, very clean and so quiet. We had a restful 3 nights at the hotel and will be back when we return to Syracuse next year.

We did not eat the breakfast provided but rather cooked in our suite. The pool area looked very nice however it was closed for the season.

It is wonderful that hotels of this quality allow guests to bring their dog. As owners of a show dog, we travel a significant amount and always look for Residence Inns, as the chain does allow a dog. Although the chain does have a pet fee, this fee is to keep the rooms clean, not to pick up after a pet relieves itself outside; that is the pet owner's responsibility. Pet owners when staying at a hotel should be responsible and clean up after their dog. The hotel cannot go around the grounds daily with a pooper scooper. This is not a comment about the hotel or its management. It would be a shame if this chan ever shanged its policy regarding allowing a pet to stay due to irrresponsible dog owners.

Room Tip: We loved the 2 br 2 bath suite. The room faced the front of the hotel and was on the 2nd floor. Very quiet!
  • Stayed: September 2013, travelled with friends
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Thank Appleway_Farm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Kind of a weird "hotel" experience- too much like being in a low cost apartment building. Front desk and breakfast was in a separate building from our room. A walk outside in the rain to have breakfast- not great. Room was ok, a little small considering that it was an apartment. To be fair, it just wasn't a great fit for a family on vacation- probably works better for a working person

  • Stayed: September 2013, travelled with family
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2  Thank Weekend_Traveler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christin W, General Manager at Residence Inn by Marriott Syracuse Carrier Circle, responded to this reviewResponded 13 November 2013

Thank you very much for your feedback. Although our property does have separate buildings, our layout allows us to offer many great exterior features such as our BBQ area, Sports Court, Outdoor Pool & Spa, and Water Fountain. We do realize at times that this may be slightly inconvenient. However, many of our long term guests do appreciate the spaciousness and outdoor atmosphere our property has to offer. I greatly appreciate your comments and hope that we have the pleasure of serving you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

Staying at a Residence Inn is like a home away from home and this one is no exception. The staff is very friendly and very helpful. The beds are fairly comfortable and the coffee is not bad. They serve a buffet style breakfast every day and a snack food in the evening Monday through Wednesday. The hotel is pet friendly and the fee is reasonable. This is an older hotel but the staff works hard to keep it clean. The laundry room only has 3 washers and 4 dryers but we never had to wait. The kitchen has full size refrigerator, microwave, and stove/oven. The dishwasher is on the small side, however. This is a good place to stay if your in the Syracuse area.

Room Tip: If you sleep in the rear you are close to the toll booth for I-90
  • Stayed: September 2013, travelled on business
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Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We stayed here as a stop on a road trip, one night each way, so we weren't here for very long. We picked Residence Inn because we have two young kids and wanted a suite with separate bedrooms so we could put them to bed early.

The staff were friendly and helpful and the facilities were in good shape. We enjoyed a swim in the pool on our second visit.

I guess there were lots of business people staying here too because the breakfast room was very busy both times. The selection of breakfast was good but the layout of the breakfast bar made it a little crowded getting to the food.

  • Stayed: August 2013, travelled with family
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Thank edward3h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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