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Ramada East Syracuse Carrier Circle
Ranked #15 of 19 Hotels in East Syracuse
Clifton Park,N.Y., United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Work related”
Reviewed 26 October 2013

after a long day of traveling and working This Hotel hit the spot. The room was clean, the heat/Air worked well and the Juizzie was hot. Resturant was clean and the staff was attentive, food was great . Lounge was next store to the restuarant and the beer's on tap were cold.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 2 November 2013
Thank you for your kind words! We are thrilled to hear you were able to relax after a long day and that our staff was able to make you feel at home. We look forward to welcoming you back the next time you are in Syracuse!
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
NJ
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 October 2013

I loved this hotel and would stay again. Everything from checking in, to the room was smooth and comfortable. I had a room with a super comfy King size bed and there was a nice size loveseat/couch in there. The room was HUGE. They have room service that won't kill your wallet at all and the food was decent. The morning breakfast was good...hot and cold but would have liked a bit more of a selection is all. Pool was great..lots of kids in there, so, if you are a single adult traveling that might bug you. Ok, now the only real complaint I have...if you can call it that...is that everything is so beautiful but the shower/tub. It's not that it was bad but it is tired looking is all. It's like when you change the carpets but you don't paint the walls. That sorta thing. I would highly recommend anyone staying here. I sure will. :)

  • Stayed October 2013, travelled solo
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Orangutanlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 2 November 2013
Thank you for your review and the helpful recommendation to other viewers. You definitely sound like you had a great stay and experienced wonderful service from our staff. We have a great team and they work hard to ensure our guests have a memorable stay. We look forward to your return visit.
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Brockville, Canada
Level 5 Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 October 2013

We stayed here on a weekend biking trip in October. The hotel was an excellent value given the free hot and cold buffet breakfast and it had a pool and hot tub. It was also conveniently located close to I90 and to a couple of good restaurants.

Room Tip: We were on the third floor, room 327. We had a lot of luggage and there was not an elevator to the...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R0550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 2 November 2013
I am so glad to hear you enjoyed your recent stay with us. Thank you so much for leaving your review and room tips for other travelers. We hope we will see you again next time you visit Syracuse!
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East Greenbush, United States
1 review
Reviewed 19 October 2013

I have always chosen Best Western as I usually have very good luck and enjoy my stay. This hotel was different. I went to take a shower at 8:00 am and there was no hot water. I had to endure a cold shower. The hallways were very noisy.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Destry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 2 November 2013
Thank you for taking the time to write your review of The Best Western Plus East Syracuse.
I am very sorry for your experience during our issue with the hot water. Our maintenance department has taken every measure to correct the situation and we do hope that you will reconsider giving us another opportunity to better serve you.
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Hamilton, Canada
Level 6 Contributor
190 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed 2 October 2013

Our regular hotel in the area (Embassy Suites) was booked solid, so we decided to try this place. Not the best choice by far. The hotel is in a good location and is smoke free. It is rather spread out and the parking & breakfast is free. We were not impressed by the offerings in the hotel restaurant so we went out to eat supper right after checking in. When we returned to view our room we were not really that pleased. The bed was soft and lumpy. The bathroom had black mold on the grouting in the shower area and the back of the door of the bathroom had large splinters of wood missing. The towels and bedding were clean. When I opened the drapes of our room, we beheld a view of the pool storage room. As the pool opened at 8 a.m. we were awaken early by a group of rowdy university students staying overnight for a soccer game. You would think with all those rooms, we would have at least gotten a room that had SOME sort of a view). The team managed to "hog" the hot tub for most of the evening and managed to eat most all the food that was put out for breakfast. After they ate breakfast, they stayed and took up most of the tables in one room to watch a soccer game on TV. This made it impossible for many guests (including ourselves) to get a seat for breakfast. They left a great mess, leaving me wondering, didn't the parents of these "boys" ever teach them anything about manners and cleaning up after themselves? And another thought..where the heck were the teachers/coaches in charge of these guys? Maybe they were staying at a better hotel?
The pool...it is triangular in shape with a hot tub
( have you ever seen a whole team of teenage boys in a hot tub..not a pretty sight). The pool was okay but the hot tub was not really hot at all. Parking is free and that's about the only plus at this place. Breakfast was scrambled eggs, sausage, breads..like bagels & danish & yogart. When we got there most of the food was gone and we had to wait for more to come out, but as soon as it was brought out, it was gone. All the napkins were gone so I ended up using a kleenex...YIKES! ..Atmosphere in the restaurant is plain and lacks any kind of warmth. I felt really sorry for the poor guy working the Sunday breakfast buffet. He ran around like he was crazy and just couldn't keep up! He & we needed extra help. Coffee & tea and "hot" food was luke warm and had to be "nuked" in the microwave. Overall, not the best experience. I've stayed at Best Western properties before, but never one that was as poor as this one. It was so sadly lacking in all aspects. We will not return to this property. This is a poor representation of what Best Western is all about Try one of the other hotels in the area for better treatment/service/beds/cleanliness. This was a disappointment!

Room Tip: if you must stay here..tell them you DON"T want a room overlooking the pool or pool storage are...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SKSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 10 October 2013
I am so sorry to hear you did not enjoy your experience with us during your recent stay. Please feel free to contact me if we can discuss the matter further. My number is (315) 437-2761 ext 602. I look forward to hearing from you.
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Peterborough, Canada
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 September 2013

Basic 3 star hotel. Room was clean but a little dated. The bar/restaurant was pretty good with reasonable prices and excellent service.
Hotel was $107 for the night compared to $180 (AAA rate) for the Courtright Marriott in the same carrier circle.
Overall a fair rate for this hotel and better than others in the area. Would recommend.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 10 October 2013
Thank you for taking the time to write a review of our property. We appreciate the feedback! I was very happy to see that you enjoyed our amenities and the friendliness and warmth of our staff. We look forward to seeing you in the future and again, many thanks for your feedback!
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enfield,ct, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2013

This hotel has very friendly staff, plenty of parking and since I drive a big truck that's a plus for me, and very comfortable rooms, but for me its the staff at this hotel that keep me coming back, they make you feel like you are more than just a guest, I am greeted with a smile and a pleasant attitude. If there are any issues they address them in a timely manner. I would recommend this hotel to friends or family that are traveling in the area.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 10 October 2013
Thank you so much for your review about your stays here at our hotel. Our main focus is on our guests and making sure they are well taken care of and feel right at home! We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada East Syracuse Carrier Circle

Property: Ramada East Syracuse Carrier Circle
Address: 6555 Old Collamer Rd S, East Syracuse, NY 13057-1299 (Formerly BEST WESTERN PLUS Carrier Circle Syracuse)
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 19 Hotels in East Syracuse
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada East Syracuse Carrier Circle 3*
Number of rooms: 128
Official Description (provided by the hotel):
This comfortable, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Syracuse University, Le Moyne College, SUNY ESF and Columbia College are all just minutes away. The Oncenter, home to many conventions as well as the War Memorial Event Center, are also nearby. Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Destiny USA is less than six miles from the hotel and offer world renown shopping, entertainment and gourmet food. Sports enthusiasts will enjoy being just miles from NBT Bank Stadium and the Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds. Play or unwind in the indoor heated pool. Many guests also delight in the many other abundant amenities, including an exercise facility, The Roundabout Tavern on site, guest laundry, a business center, free parking and 24hour coffee available. Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as flat screen TV with cable television, free WiFi Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 
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Also Known As:
The Best Western Plus-Carrier Circle Hotel East Syracuse
Holiday Inn East Syracuse
East Syracuse Holiday Inn

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