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“Home away from home for the Holidays”

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Extended Stay America - Syracuse - Dewitt
Idaho Falls, Idaho
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Home away from home for the Holidays”
Reviewed 5 February 2014

Excellent, the staff became my family, they were supportive, friendly, we shared stories, laughs and they had helpful advice from were to park, what route to take to work, were to eat, what to see and do. They all were. very helpful in the 8 wks I was there . They made being away from my family easier over the Christmas I was always greeted when i came in from working night shift and when i left to go to work in the evening. I would recommend them, The rooms were good size,I did not feel cramped for 8 weeks. Plus snow was removed in timely manner.

Room Tip: The area in general is very quite but try to get a room away from the dumpster.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Maryzrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review, 6 February 2014
Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had such a positive experience with us. I am thrilled that you found our staff to be supportive, friendly and helpful during your stay. Customer service is a top priority of ours, so I am happy that we were able to provide you with a “home away from home” experience. We would love to see you again, should your travels bring you back to our area.
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88 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
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English first
Ottawa, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 December 2013

We were pleasantly surprised and will book this hotel again. It has what you want and need for an overnight stay and is modestly priced. You can actually cook during your stay here with the fridge microwave and stove that is supplied. Everything is very clean front desk staff and employees are very friendly all in all a nice quiet hotel during our stay.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank bin_there2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review, 3 December 2013
I appreciate you taking the time to write such a wonderful review, on our hotel. It's great to hear that you were pleased with our fully equipped kitchen and affordable rates. I will be sure to share with housekeeping your comments on how clean your suite was.

The staff and I would like to thank you again for posting your review. We look forward to welcoming you back to our Hotel the next time you are in Syracuse.
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Schenectady, New York
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 November 2013

I stayed at this hotel for 2 nights and found it to be a great bargain. The room was comfortable, the entire hotel was clean and appears to have been recently painted. I would definitely stay there again when in Syracuse. If you are okay not receiving daily maid service, it is a good place to stay.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank NYReviewer12302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review, 25 November 2013
I appreciate you taking the time to write such a wonderful review of our hotel. I'm so pleased to hear that your room was comfortable, clean and to your satisfaction. I will share with my staff your wonderful feedback. I am so glad you enjoyed your stay with us while in Syracuse.

Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
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Port Jervis, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 16 October 2013

We have stayed at this location several times. each of our stays was met with a friendly staff, who are willing to help at all times. It is convenient to all local attractions and minutes away from everything that `Cuse has to offer. A clean, well kept facility with prices that are comparable or even lower then some other inns.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank BillVicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review, 22 October 2013
The staff and I read your review, and would like to thank you for writing such a wonderful review of our hotel. I am glad to read that you were pleased with how convenient the location and that your guest room was to your satisfaction.

Thank you again for sharing your comments with us. We look forward to hosting you again in the future, the next time you visit.
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Ohio
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 September 2013

Stayed there with my son for the season opening Syracuse football game. Got a great deal at a third party site. Hotel staff was great. Very friendly, welcoming. Never treated me like a second class guest because I used a 3rd party site.

Hotel was very clean, well appointed. All of the amenties you would expect at its price point, and a few you may not.

And the beds were pretty darn comfortable.

All told, I would definitely consider this one next time I am in the area.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank travisG45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review, 25 September 2013
Travis - The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel and our staff. I truly appreciate your comments regarding the comfort of your room. I will be sure to share with our housekeeping staff, that you found the hotel to be very clean.

Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. I hope you enjoyed the football game as well.
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Bristol, PA
1 review
Reviewed 2 September 2013

using price line, got a great deal for two nights stay. i was worried and expecting the place to be substandard.
not here! clean and well maintained. the staff was friendly and very helpful with restaurants and grocery stores. hats off to Kayla and Shari, they would be a welcome addition to any Hotel staff.
loved the kitchen area and full sized frig. great location too (less than a block walking distance to three restaurants-two local and one chain, Ruby Tuesday's). convenient to hwys without the noise, NY 9 is nearby as well as 481, and 690 too.
best of all, i would go back again.

  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cornelia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review, 6 September 2013
Cornelia - I appreciate you taking the time to write such a wonderful review about our hotel.
I am glad to read that you were pleased with the great customer service Kayla and Shari provided you during your stay. Also, I will advise our housekeeping staff how satisfied you were with your room. Furthermore, I am happy to hear that the location of our hotel was convenient for you.

Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hazleton, Pennsylvania
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 August 2013

getting in late is always a challenge when I travel. this hotel was very accommodating.
The shower was broken when I arrived and no other rooms were available. it made a loud noise; nothing to do.
I made due till the next night and it was fixed.
Breakfast is not good. A muffin and a coffee and an orange.
No yogurt or other items.
Bring your own shower items. I learned this from another review I read before going.
I enjoyed using my items that were left over from my other hotels.
The kitchen was great to have and the TV was a modern flat screen.
I was there the weekend of the nationals and I felt grateful to have landed such a nice hotel at an affordable price for this weekend.
Thank you everyone.

Room Tip: south side definately
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susansonamission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review, 15 August 2013
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay at our Hotel.

Once again, thank you for sharing your experience with us and we would love to see you again, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Syracuse - Dewitt

Property: Extended Stay America - Syracuse - Dewitt
Address: 6630 Old Collamer Rd, East Syracuse, NY 13057-1204
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality Lodging in East Syracuse
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Syracuse - Dewitt 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), Priceline, Booking.com, Extended Stay, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Extended Stay America - Syracuse - Dewitt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay East Syracuse
East Syracuse Extended Stay

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