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“great location/ok service”
Review of Tamarack Club

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Tamarack Club
Ranked #3 of 5 Hotels in Ellicottville
Jacksonville, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“great location/ok service”
Reviewed 5 February 2013

We've been skiing several years now in Ellicottville and decided to give this place a try. My wife made reservations and requested a slope side room.

We arrive and our room faced the street and parking lot. I called to get that corrected. Front desk curtly informed me that we did not request a slopeside room, that the type of room that we requested only faces the street and that there were no other rooms available anyway. Off to a great start. The room was comfortably furnished and clean.

However, it was very noisy. The hotel is located next to a road that has heavy traffic throughout the night. Loud traffic. Snow plows started in the parking lot at 4 a.m. and made way too many sweeps in my opinion considering the size of the lot. If you stay here, try getting a room on the other side of the hote.

Very convenient for skiing. You can get your lift tickets and tubing tickets here at a discount. Very short walk to the ski lifts.

Nice bar and restaurant. Rooms were adequately furnished for cooking meals if you so desire. Very clean kitchen. Spa in the premises as well. Heated pool and hot tub (but, being a "family" hotel, these were often overun with children).

We had an issue with a requested late check out. Again, front desk staff VERY curt and just downright rude. I spoke with Ashley and everything worked out fine.

All in all a good experience other than front desk clerks. Everything is right there. They really need to work on their customer service skills. We'll probably stay here again.

Room Tip: Get a room facing the slopes, not the road and parking lot. Thin walls and traffic is surprisingly...
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jfw3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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158 reviews from our community

Traveller rating
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    17
    8
    10
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37
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8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Toronto, Canada
Level Contributor
5 reviews
Reviewed 5 February 2013

Great spot to enjoy the mountain. I would have liked to have a breakfast option in the hotel, but the food at the restaurant for lunch/dinner is excellent. Very modern and clean. Great to be able to jump into the outdoor hot tub and kids loved the pool (though the indoor section is a bit small).

Room Tip: Stay away from elevator if possible. People walking in ski boots make noise!
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 February 2013 via mobile

We stayed here because of the amenities:-) We made the right choice. The bell boys unloaded our car, valet parking was right-on, ski check was very convenient. There was only a 100m walk to the main lift fronted building. The pool area was excellent with 2 outdoor hot tubs. This is a newly constructed resort that still feels fresh and clean. Underground parking was heated! Bonus.

WARNING!! The in-house restaurant John Harvard's does not deserve to be associated with this resort. We dined there 3 times and the service was excruciating 100% of the time. The food is average bar food quality. They do not serve breakfast in the restaurant.

Stayed February 2013, travelled with family
Helpful?
1 Thank WheelieDrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
92 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 February 2013

stay at the tamarack! i think this may be our seventh or eighth trip since last xmas...it is so clean and convenient! and ashley at the reservations is absolutely fab!

we always stay in a one bedroom slopeside room. the views are amazing!

dd does ski school and just loves it! they do a great job. we find the tamarack a great place to spend the wknd! it is convenient and clean.

we do not hesitate to book here. and look forward to our next visit.

the staff is friendyl and helpful , the service is great! the starbucks in the AM is a nice added extra...

dd loves the indoor/outdoor pool! what a great way for kids to end the day! cant beat it...

room service is quick also.

Room Tip: slope side cannot be beat~
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
209 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 23 January 2013

I didn't go here to ski so I can't review those facilities. I was there for a conference, so I'm just reviewing the accommodations.

Nice, large, clean room with full kitchen.
Big bathroom, very clean.
Good flat screen television with fairly good channel selection
Lighting was just okay; not great in either the living area or the kitchen

Parents: BEWARE. If you get a room with a gas fireplace, the glass in front of the fireplace gets EXTREMELY hot. Keep kids away from it. It's a hazard just waiting to injure someone, take my word for it.

Comfortable bed, average linens and towels.

Staff gets about a C- as far as I'm concerned. You either get friendly, helpful staff, or people who seem to just be there for the paycheck .

Here's another extremely weird thing: Their check out time is 10 a.m. Yes, I said, 10 a.m. Never stayed anywhere that had a checkout that early. And they are pretty darned inflexible about a late checkout.

Their convenience store is woefully inadequate. If you are staying for more than one quick night, hit up a store before you get there. They are also a Pepsi property....if you're a Diet Coke freak, you're plumb out of luck without a quick trip to the store.

There is a spa on site, but I wasn't able to use it. Lots of kids if you're there over a holiday weekend, so be prepared for that.

Overall, it's okay. Not great, but not bad.

Room Tip: Rooms that face the slopes are great.
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelMommy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 9 January 2013

We stayed three nights Jan 1 to 4 in a spacious slope side one bedroom condo - fully furnished including all the kitchen stuff you'll need for short stay - there was no problem with bed comfort as is alluded elsewhere - the place is clean and well organized for skiiers especially if your condo is on the ground floor (3rd floor they call it).

There is underground parking where we left our car the entire time - and the the ski check is right adjacent with easy access to slopes or garage.

A very short walk from the ski check takes you to the lifts - it is virtually ski in-out. You don't need the car after you've parked it .

The restaurant in the hotel serves road house style food that was quite satisfying.also providing good take out so you don't have to cook if you so chose.

You can make your own meals if you're in one of the condos , we had breaky and lunch in our room and take out for dinner.

The pool was well heated and clean.

The ski slopes were in excellent shape during our visit helped along with flurries every day and a good dump one day . We are recreational skiiers and the challenge was just fine for our family - plenty of bumpless green cruisers and some blues to test our mettle...I no longer try the black diamond slopes, but they look steep and bumpy if you wish to give 'em a go.

A couple of minor irritants easliy avoided ;
1- book early to avoid changing rooms as that consummes a lot of time and introduces stress

2- check in is 4PM -- don't expect to get in early at busy times - you can arrive early and ski before you check in but remember to pack your ski stuff easily accessible as you will probably not get your room earlier than 4ish and you'll be changing the car or the swimming pool change rooms .

An irritant not easily avoided is the incessant snow making and accompanying jet engine sounds .... we understand why in this climate so we just grin and bear it.

There's a good food store in town-- TOPS ---they have everything you need including beer . A liquor store down the street fills in with wine and liquors.

This place is a short 3 hour drive from Toronto. We would go back to this resort.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Allez-y-donc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 January 2013

The beds were absolutely horrible. The room looked disheveled as we walked in. The sheets and bedding was of very very low quality. I had higher expectations for a room that was 300$ a night. Couldn't wait to get home and get an actual good nights rest.

Stayed January 2013, travelled as a couple
Helpful?
1 Thank Jordancollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tamarack Club

Property: Tamarack Club
Address: Holiday Valley Road, Ellicottville, NY 14731
Phone Number:
Region: United States > New York > Ellicottville
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 5 Hotels in Ellicottville
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — Tamarack Club 3*
Number of rooms: 2
Reservation Options:
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Also Known As:
Tamarack Club At Holiday Valley Hotel Ellicottville

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