My family and our friends love to ski Holiday Valley at least a few times each year, splurging at least one long weekend at the rustic Inn slopeside. The Inn is not a perfect place but wonderful for so many reasons. I persuaded everyone to try the new Tamarack Club this year, though it is slightly more expensive than the Inn. Imagine our surprise to find accommodations marginally two star. The "deluxe" room was not as suggested in the pictures. Small windows in each, with one of the rooms having a single pane that our friends aptly called their "dorm room." Smaller tv on small dresser and no desk at all. No hair dryer, no luggage rack, one tiny waste basket in the bathroom for the whole room. The main bed is really a small "double" that some couples will have a hard times sharing, though the pullout sofa was very comfortable. (You can also order a rollaway.) The small counterspace in the little kitchenette is completely occupied by the microwave, leaving no real counterspace to use. We had to put the coffeemaker (found under the sink) on the floor to use. (Maybe this is why the hotel offers free coffee downstairs). Forget about using the small counter in the bathroom, which is not enough for leaving more than one person's toiletries overnight. I asked management whether we were just unlucky and happened on rooms poorly furnished by an "owner" but was told all of the deluxe rooms cannot be changed. One room had a problem with poor soundproofing with the adjoining room (every room has a connector door). Also, who ever heard of a resort with checkout at 10 with no exceptions? Both the hot ubs outside are small and were packed like sardines with intoxicated people the whole Saturday evening we wanted to use them possibly since the Club lets cans and bottles of booze to be consumed inside. Seems like the place was designed and furnished and still run by investors without consulting with hotel people. Parking is very limited but we were lucky to find spaces and were happy that the Club offered free valet if we had not. Valet for the skis was also very nice, but the ski-in-ski-out is no comparison to the Inn. Maybe the other non-deluxe rooms are better, but I would never go back to a "deluxe room" again, certainly not for anywhere close to the nearly $300 per night charged. We are going back to the Inn. Holiday Valley is first class in most respects, which made this experience so surprising and disappointing. They should modify their ads, change the name of the "deluxe room" to "express room," and drop the price.
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- Also Known As:
- Tamarack Club At Holiday Valley Hotel Ellicottville