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“Tired hotel that feels more like suburban NYC than small town Elmira”

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Holiday Inn Elmira Riverview
Ranked #1 of 5 Hotels in Elmira
Montgomery Village, Maryland
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Tired hotel that feels more like suburban NYC than small town Elmira”
Reviewed 2 July 2007

This hotel has seen better days. It had a musty, stale smoke smell. Despite daily reminders, housekeeping failed to properly restock our room each day. (The front desk staff, however, were helpful.) The A/C cycled on and off throughout the night. The breakfast buffet is mediocre and understocked. The pool was closed one day by, I believe, the health department. On the plus side, the beer in the lounge was cheap!

  • Liked — Didn't pay because I used points.
  • Disliked — Housekeeping.
  • Stayed May 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Dog-man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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201 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
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English first
Jamestown
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 October 2006

We were going to Horseheads to a 4H horse competition with our daughter. Last year we stayed at the economy Landmark Motel and were very unhappy. I decided to upgrade to a Holiday Inn this year. I first tried to book the Holiday Inn Express but they were swamped with Elmira College parents already. I was able to get two nights at the Riverview. Our experience was just terrible. We arrived late (10pm) after setting up at the Horse show. My guaranteed reservation was for a non-smoking room with two double beds. We were provided a clear smoking room, room 140. A quick call to the desk resolved the problem. They said that there must have been a smoker in there and the room was supposed to be non-smoking. One girl went and checked the next room, 208 to verify it had clear air. We entered the room and were satisfied with the clean non-odored air. Time to hit the sack and guess what? The mattress and box springs had to be 30 years old. They were the most uncomfortable bed I have ever slept in. They might have worked for a single person but when you put two people in the bed you are rolling one way or the other. In the morning when my wife showered she found the towel (last one) had a large brown stain on the corner. For the $135 we paid for the room They certainly could have replaced the towels. I'm sure the nearby motel 6 had nice towels at $60 an night. After that night we just checked out as I was sure that the desk could not provide new Mattresses. I also did not like the nightclub attached to the lobby with NY smoking laws I had to walk around bar patrons to check in. No continental breakfast either. Stay at the Holiday Inn Express or somewhere else with a newer building. As I said the staff was nice and tried to help. But I only give one chance. I am not staying up all night, moving around rooms until they find one that works.

  • Liked — Perceived quality- Indoor Pool, Outdoor pool, View, location.
  • Disliked — Mattress was 30 years old, stained towels, old hotel odor in hallways
  • Tips/Secrets — Stay at a newly built Hotel/Motel There are a lot in the area - or Motel 6/ Knoghts inn for cheap
  • Stayed October 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank statelineracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Elmira Riverview

Property: Holiday Inn Elmira Riverview
Address: 760 E Water St, Elmira, NY 14901-3317
Phone Number:
Region: United States > New York > Finger Lakes > Elmira
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Elmira
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Elmira Riverview 3*
Number of rooms: 149
Official Description (provided by the hotel):
Welcome to the Holiday Inn Elmira-Riverview, completely renovated in 2012. Nestled in the heart of Mark Twain Country the Finger Lakes region, you'll find this friendly, full-service hotel a convenient location that will make the most of your valuable leisure and business time. Our hotel is located just minutes away from downtown Elmira, its business district, and many local area attractions. An Excellent Business Location! The Holiday Inn Elmira Riverview is conveniently located to such fine companies as Kennedy Valve, McWane International, Elmira College, EmHart Glass, FM Howell, Airgas East, Elmira and Southport Correctional Facilities, and many others. Great for a Vacation Getaway Our hotel provides an excellent location while visiting any of Mark Twain's historical sites, the Finger Lake Wineries, the Corning Museum of Glass, Watkins Glen International Raceway, and other historical Elmira attractions. Great Amenities and Service! Our friendly and professional staff looks forward to welcoming you to our wonderful hotel. We offer a full array of full-service amenities and services such as Free Wired or Wireless High Speed Internet Access, Flat screen TVs in all of our guest rooms, Indoor swimming pool, Anthony's Restaurant and Lounge with Live Entertainment on Saturday nights. The Holiday Inn Elmira, your home away from home!!! ... more   less 
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Also Known As:
Holiday Inn Elmira Riverview Hotel Elmira
Elmira Holiday Inn

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