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“Great Stay as Usual”

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La Quinta Inn & Suites White Plains - Elmsford
Ranked #2 of 4 Hotels in Elmsford
Reviewed 25 July 2013

  • Stayed: July 2013, travelled with family
    • Value
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Review collected in partnership with La Quinta
1  Thank J4261XCmelissal
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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282 - 288 of 386 reviews

Reviewed 16 July 2013

just want to start off by saying that the housekeeping staff obviously know what they are doing. Despite the property being fairly dated it was very clean, so good job. The front desk staff wasnt the greatest, it's what you expect at low end hotel. For example we asked what the tax on the room would be when we checked in and the person had no idea. My reservation had clearly stated 2 double beds and when we got there we were given a room with a king sized bed and a cot...why take the reservation for two double beds when you cant fill it? So one of us had to sleep on a cot for three nights, no appology was offered. The next morning we were awoken to a fire alarm and had to wait on the lawn for an hour or so, no explanation or appology was offered. The morning after the same thing happened at almost precisely the same time, we didnt have to wait as long to go back in but the alarm continued to ring for the entire morning. The next day the elevator didnt work and had heard that a few people actually got stuck in the elevator. These are all things that speak to the upkeep of the facility, housekeeping is doing its job but maintenance is not. The pool has strange hours as well, it's open from 4PM until 9PM, every person I saw walk by made a comment on the strange hours, management may want to expand thier hours. If I travel to the area again, I'll be going elsewhere, there are lots of options within 15 minutes for roughly the same price point that are nicer properties.

Stayed: July 2013, travelled with friends
2  Thank BobT_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

This is a good mid-priced hotel near New York, Because it's built on a hillside, walking within the building requires lots of elevators. Rooms are nice and free (but unsecured) wi-fi is much appreciated. Front desk was helpful, but breakfast hours end at 9:30 on Weekdays -- this would have been nice to know when we came downstairs at 9:45! We stay at LQ because they are a good value and pet friendly. Several guests were very nasty to us about our dog -- if you don't like dogs, then don't stay at LQ.

  • Stayed: May 2013, travelled with friends
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3  Thank MEL12111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

We travel often to this part of New York on business. This Inn is on excellent roads to access
parkways and Interstates and bypass heavy traffic. Our room was very clean, and updated.
The staff was very helfful. The indoor pool had hours 9AM-6PM, not good for working people.
Average breakfast.

  • Stayed: May 2013, travelled on business
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2  Thank rustysan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2013

Helpful staff, nice pool, adequate continental brakfast. Somewhat old and dingy, but clean. Felt relieved after passing through Elmsford; a town which appears to be down on its luck. Noisy in hallways.

  • Stayed: April 2013, travelled as a couple
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1  Thank ghostwriter665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Bridgewater, Massachusetts, USA
1
Reviewed 1 May 2013

Front desk was very helpful!! Room was clean and a good value.
We did not get a chance to try the pool but it looked good (good size (20' x 35') and 8' deep on one end).
Negatives: our shower drain was slow and HVAC did not seem to work (we did not really need it).

  • Stayed: April 2013, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2013

My family of four stayed here while we were having our floors sanded and stained. We stayed in the third floor, had a no smoking room on a smoking floor. It reeked! Awful! Cleaning crew should open the hall windows every day! Room was good. Don't expect a microwave or a refrigerator. You won't get one. We tried the pool. A warm room but not so heated pool. This area was not so clean. Our towels were left in the bin for two days until someone removed them and there was wet hair on the seats by the pool. This hotel looks new. Nice carpets. Breakfast is nice. They need to clean the muffin bin covers. They are gross but all in all, a decent stay.

  • Stayed: April 2013
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1  Thank yomiss2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites White Plains - Elmsford

Address: 540 Saw Mill River Rd, Elmsford, NY 10523-1023
Phone Number:
Region: United States > New York > Westchester County > Elmsford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Elmsford
Price Range: £71 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites White Plains - Elmsford 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Elmsford
La Quinta Inn & Suites Elmsford Hotel Elmsford
La Quinta Elmsford
Elmsford La Quinta
La Quinta Inn & Suites White Plains - Elmsford New York - Westchester County

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